Better know an HRD scholar: a conversation with Monica Lee

This article contains a conversation with Monica Lee, and is part of a series that focuses on different HRD scholars – the aim being to better understand the people behind the names we see in print. Monica is a Life Member of Lancaster University, was a founding member of the University Forum of HRD, and was the founding editor of Human Resource Development International. The conversation explores Monica's background, how she got into HRD, how she overcame dyslexia and recovered from her cerebral hemorrhage, how the University Forum was created, and how HRDI came about. The conversation also considers the consequences of placing boundaries around HRD, about how we are guided by our subconscious, and about the impact on HRD of future changes to organizations and structures.     

Occupational stress in universities: Staff perceptions of the causes,consequences and moderators of stress

In recent years, the Australian university sector has undergone large-scale organizational change, including restructuring, downsizing and government funding cuts. At the same time, research from across the globe reports an alarming increase in the occupational stress experienced by university staff. We report on the first phase of a longitudinal investigation of occupational stress. A total of 22 focus groups were conducted with a representative sample of 178 academic and general staff from 15 Australian universities. The groups focused on understanding staff 's experience of occupational stress, and perceptions of the sources, consequences and moderators of stress. Both general and academic staff reported a dramatic increase in stress during the previous 5 years. As a group, academic staff reported higher levels of stress than general staff. Five major sources of stress were identified including: insufficient funding and resources; work overload; poor management practice; job insecurity; and insufficient recognition and reward. The majority of groups reported that job-related stress was having a deleterious impact on their professional work and personal welfare. Aspects of the work environment (support from co-workers and management, recognition and achievement, high morale, flexible working conditions), and personal coping strategies (stress management techniques, work/ non-work balance, tight role boundaries and lowering standards), were reported to help staff cope with stress. The findings provide a timely insight into the experience of stress within universities.     

Modeling Imbalanced Economic Recovery Following a Natural Disaster Using Input‐Output Analysis

Input‐output analysis is frequently used in studies of large‐scale weather‐related (e.g., Hurricanes and flooding) disruption of a regional economy. The economy after a sudden catastrophe shows a multitude of imbalances with respect to demand and production and may take months or years to recover. However, there is no consensus about how the economy recovers. This article presents a theoretical route map for imbalanced economic recovery called dynamic inequalities. Subsequently, it is applied to a hypothetical postdisaster economic scenario of flooding in London around the year 2020 to assess the influence of future shocks to a regional economy and suggest adaptation measures. Economic projections are produced by a macro econometric model and used as baseline conditions. The results suggest that London's economy would recover over approximately 70 months by applying a proportional rationing scheme under the assumption of initial 50% labor loss (with full recovery in six months), 40% initial loss to service sectors, and 10–30% initial loss to other sectors. The results also suggest that imbalance will be the norm during the postdisaster period of economic recovery even though balance may occur temporarily. Model sensitivity analysis suggests that a proportional rationing scheme may be an effective strategy to apply during postdisaster economic reconstruction, and that policies in transportation recovery and in health care are essential for effective postdisaster economic recovery.     

Some implementation experiences with just-in-time manufacturing

A case study on the implementation of a just-in-time (JIT) production system by a Canadian manufacturer in the heavy machinery industry is presented. Many hurdles and difficulties were encountered during implementation and the way in which these problems were resolved is reported. While the successful implementation of a JIT system depends on a host of technical and human factors, this study suggests that the people involvement factor is the most crucial. It is seen that the key elements to securing people involvement are institution leadership, company-wide education and training and mutual understanding, trust and respect among employees. The moral of this study is that without employee involvement nothing will happen and no result will be achieved.     

A new prototype system for optimized job shop scheduling

Optimal scheduling of shopfloor activities in an environment of discrete part manufacturing is discussed. The scheduling problem is a well known NP complete one. The main part, the sequencing problem, has been tackled using two techniques: virtual resources identification and taboo search heuristics. The first approach allowed the authors to reduce the complexity of the sequencing from a job shop to a general flow shop problem. On the other hand, the search for an optimal solution, with respect to a fixed strategy, has been achieved via the taboo search. A synthesis of the results of a large number of tests is presented as well as the results of an application to a real case. The latter is shown in comparison with the output of the system being presently used in the examined factory.     

An industrial application for total productivity optimization

Abstract. This paper presents four strategies for total productivity optimization of a real-life manufacturing company. These strategies are developed to attain overall growth, cost reduction, upgrading of technical efficiency and management effectiveness. Such strategies have been modelled mathematically by using a nonlinear mathematical programming approach. The model base and the data base used in implementing the strategies can serve as decision support to management for optimizing total productivity.     

Going global: professional mobility and concerns for LGBT workers

The world of work has regularized the practice of people moving from one country to another to accept job assignments. Travel and relocation are stress-laden endeavours. For LGBT people, the risks can be more complicated than they are for heterosexuals. This article explores particular challenges that LGBT people face when they travel and relocate for business, both domestically and internationally. The article is contextualized with a literature review on sexual minorities and workplace issues, and uses auto-ethnographic stories of three of the authors’ lived experiences as sexual minorities relocating for professional reasons in order to examine issues related to LGBT relocation. These issues include legal, social, cultural and familial considerations. Implications and suggestions for human resource developers are presented, which include acquiring awareness around the psychological and physiological reactions to new and diverse ecologies, or ‘eco-shocks’.     

A Profitability Evaluation of America's Best Hospitals, 2000–2008

Each year U.S. News and World Report evaluates more than 5,000 U.S. hospitals, of which approximately 3% are considered the best hospitals in America, and hospital profitability has emerged as a business objective for these hospitals. This study investigates the profitability performance of the best (highest quality) hospitals in the United States. A 9‐year longitudinal investigation of profitability for the best hospitals in the United States is conducted. The results offer evidence that the primary drivers of hospital profitability are the case mix index and daily bed capacity. In terms of hospital profitability, there appears to be a tradeoff between these two factors. Finally, caution must be used when ranking U.S. News and World Report Honor Roll hospitals, in terms of profitability and performance.     

Operational Slack and Venture Survival

Slack can act as a double‐edged sword. While it can buffer against environmental threats to help ensure business continuity, slack can also be costly and reduce profitability. In this study we focus on operational slack, the form related to the firm's production processes. We investigate the role of operational slack on firm survival during its venture stage when its survival is significantly challenged by environmental threats. Specifically, we explore how change in three types of environmental uncertainty, namely dynamism, complexity, and lack of munificence, affect the relationship between operational slack and venture survival. Results suggest that with an increase in environmental uncertainty, operational slack lowers the likelihood of venture failure.     

Speed in the Internationalization Process of the Firm

While firm internationalization processes have been understood as being dynamic, the dimension of speed has rarely been the main focus of research efforts, which, until a decade ago, focused principally on explaining sequences of entry modes and choices of markets. The emergence of the study of international entrepreneurship has enhanced the role of speed, although this has usually been measured in terms of the time lag between a firm's foundation and its initial international action, with little attempt at defining and explaining the speed of the process once it is under way. This study reviews the concept of speed from an internationalization perspective, describes the multidimensional nature of the concept and sets out the different aspects that link timescales with the types of changes – continuous and discontinuous – that take place during internationalizing processes. The paper concludes with a research agenda as a guide for future work on considering the role of speed in the internationalization process.