Book Review: Theories of the Information Society,Second Edition. By Webster,Frank, New York: Routledge 2002. 304 pages,ISBN 0415282012

Qualitative Sociology -     

Social Protection and Health: Experiences in Uganda

There is an interesting and continuing debate on the nature and role of social protection in poverty reduction. Within the health sector, discussion has focussed on the drawbacks associated with fee exemption schemes and community‐based health insurance, with much less attention paid to the policy option of abolishing user fees. This paper reviews empirical evidence on the impact of the Government of Uganda's decision in 2001 to abolish user fees for health services. The paper finds that this policy intervention has had a significant positive impact on health‐seeking behaviour in Uganda and concludes that this policy measure can make an important contribution towards a more ‘promotional’ policy approach to social protection.     

Parents Whose Children with Learning Disabilities and Challenging Behaviour Attend 52-week Residential Schools: Their Perceptions of Services Received and Expectations of the Future

This paper reports the findings of a survey of parents whosechildren attended 52-week residential schools. Seventy-threeparents completed a postal questionnaire which asked questionsabout three main areas: support and services received priorto their child’s entry into residential education; perceptionsof the quality of care and education provided by residentialschools; and concerns for their child’s future care andwelfare. Telephone interviews were conducted with 14 parents,to obtain additional information on the topics addressed bythe questionnaire. Parents were critical of services and supportreceived prior to their child’s entry into residentialeducation and reported high rates of exclusion from local services.Residential schools were generally perceived as providing agood quality of service, though considerable concern was expressedabout their geographical distance from the family home, andthis had a significant impact on the frequency of visits. Parentsexpressed high levels of concern about the future care and supportneeds of their children. Further research is required to understandthe relationship between the availability and quality of localservices and the need for 52-week residential schools. The impactof distant residential education on parent–child relationshipsand on future demand for residential care is considered.     

Using evaluation to improve program quality based on the BELL model

Building Educated Leaders for Life (BELL) is a national not-for-profit organization whose mission is to increase the educational achievements, self-esteem, and life opportunities of elementary school children living in low-income urban communities. BELL has been engaged in formal evaluation, internally and externally, for more than five years and has built internal evaluation capacity by investing in a specialized full-time evaluation team. As part of a continuous program improvement model of evaluation, BELL uses the data to refine program implementation and replicate successful elements of the services and operations. In this chapter, the authors highlight best practices from the field by outlining BELL's approach to using evaluation data for continuous program improvement. Key strategies include (1) carefully identifying intended users of the evaluation throughout the organization and among its external stakeholders, then working closely with intended users throughout the evaluation process, ensuring full engagement at every step of the process; (2) reporting findings in a readable, user-friendly format and timing the reporting so that it is aligned with programmatic decision making and planning cycles; and (3) making and supporting explicit recommendations for the next program cycle, where intended users have agreed to recommendations and ownership is assigned. BELL's successful use of data for improvement is evidenced by the consistently strong outcomes for the students it serves as well as increased efficiency and satisfaction related to service delivery that has supported the replication of BELL's programs nationally.     

Adult Children of Divorce: Awareness and Intervention

Parental midlife divorce impacts children who are adults at the time of the separation event. This article examines the family life cycle and stages as well as the transitions that occur when parents divorce at midlife. Specifically, the divorce impacts on the adult children are examined in relation to their unique life stage. Therapeutic practice implications and theories will also be explored in relation to assisting adult children of divorce reconcile the divorce experience of their parents.     

Listening Competency on Campus: A Psychometric Analysis of Student Listening

Primarily used in corporate and organizational contexts, this study evaluates the psychometric properties of the 30-item Organizational Listening Survey (OLS) as a measure of listening behavior with a sample of undergraduate college students. The first study analyzed 1,475 students' self-reports of their listening behavior on campus, indicating a single-factor model of listening with strong internal consistency (Cronbach's alpha = .96), incorporating aspects of affirming the relational partner as well as confirming the message communicated. The second study involved students' other-reports of their professors' listening behaviors. It demonstrated high interrater agreement using the OLS to evaluate a common professor.     

Characteristics of men and women who complete or exit from an on‐line internet sexuality questionnaire: A study of instrument dropout biases

This study compared respondents who completed an Internet sexuality questionnaire and those who dropped out before completion. The study was in Swedish and comprised 3,614 respondents over a 2‐week period (53% males, 47% females). There were significant differences between males, of whom 51% dropped out before completion of the 175‐item questionnaire, and females, of whom 43% dropped out. Dropout in both genders followed a curve of negative acceleration. The data suggest that dropout is likely to be significant and gender and demographically biased, and to occur significantly earlier for men than for women. Geography, education, sexual orientation, age, relationship status, living arrangements, and Internet connection speed were related to dropout for men, while only relationship status and living arrangements, which were in the opposite direction from men, were related to dropout in women.