This paper examines the relief work of a faith-based organization (FBO)—Tzu-Chi (Buddhist Tzu-Chi Compassion Relief Organization) in China as a response to the Malaysia Airlines MH370 incident. The study first shows that crises facilitate a synergetic relationship of co-production for social services among states, corporate enterprises, and FBOs. FBOs deliver services that states and corporate enterprises cannot easily provide. This case-study shows how a FBO derives strength from its transnational networks, moral teachings, and compliant political attitude toward the government. The findings underscore the lack of discussion on FBOs in the Chinese civil society literature. Furthermore, they contribute to the understanding of how FBOs may benefit state welfare provisions following a 2012 policy shift in which religion was encouraged to participate in social provision.
