Interruptions and nonverbal gender differences

The purpose of this study was to examine gender differences in selected nonverbal behaviors associated with interruptions. Six graduate student groups involving 18 female and 17 male subjects were videotaped. The data for the study were 140 cross-sex interruption sequences and a matched, randomly selected sample of noninterruption sequences. A category system using self-related activity, gestures, body lean, facial expression and eye gaze was developed and used to code the data. There were no significant findings related to interruptions in the categories of self-related activity or gestures. Women leaned away from the group significantly more often than did men and when leaning away, women were more likely to be interrupted. Women were also more likely to be interrupted when smiling than were men, and women smiled significantly more when taking the speaking turn. Finally, women were interrupted significantly more often than men when they did not look at the turn-taker. The high educational status of the subjects was examined in the discussion of the findings.     

Making people feel good: Workers' constructions of meaning in interactive service jobs

This paper analyses the experiences of women who work in residential real estate sales, to identify the factors that lead women to choose and keep this occupation. In-depth interviews provide the data for a case study of the importance of various job traits in determining job satisfaction for a specific category of workers. The more general question concerns workers' constructions of the emotional labor involved in interactive service work. Within a general queueing model, this paper focuses on job queues. Specifically, I examine workers' preferences for jobs and the factors that contribute to positive ranking of the job after workers' initial experiences with it. Findings show that although the women's experiences on the job have disappointed their expectations, most remain satisfied with their work and plan to stay in the field. The reasons for this high level of satisfaction are related to characteristics of the workers—the women's educational and skill levels, and the limited alternatives that they perceive for themselves, and characteristics of the job—its autonomous nature and the emotional labor it entails.     

Out from under: Countertransference in the treatment of the masochistic youngster

The masochistic youngster tends to evoke in the treatment situation precisely the responses which impede progress. This article discusses countertransference issues and the dynamics of masochism, understood as a protection for a frightened ego rather than merely a willful manipulation. Difficulties in and approaches to dealing with the environment of children in residential treatment are presented.Ms. Smaldino is currently in private practice and supervisor of psychotherapy for the New Hope Guild.     

Achieving the vision of deinstitutionalization: A role for foster care?

This paper addresses the potential of specialized foster care for deinstitutionalizing young people. We review studies of factors related to recruitment and placement stability. In discussing these respective factors we argue for a more empirically oriented approach to program planning and development. We suggest a strong focus upon systematic study of selection, payment, professional status, training, and relief levels in order to document optimal placement stability in expanding the use of specialized foster care.     

Personal space claims as a function of interpersonal threat: The mediating role of need for control

Previous research suggests that the concept of control is central to understanding spatial regulation. Similarly, control motivation appears to underlie the individual difference variable of Type A behavior. Based on this commonality it was hypothesized that Type A behavior would mediate spatial claims in response to situational threat. Results confirmed this hypothesis. Type A's claimed larger spaces overall, and more space in front of the body in response to threat, than Type B's. Differential results for size and shape of personal space suggest the multidimensional nature of spatial regulation.