Attribute control chart for some popular distributions

The binomial distribution is often used to display attribute control data. In this paper, a statistical model is settled for attribute control chart under truncated life test. By Burr X & XII, inverse Gaussian (IG), and exponential lifetime-truncated distributions, a Shewhart-type attribute control chart is built to display the data. The performance of attributed control chart constructed on truncated life test is evaluated by average run length, which compares the performance of all distributions. Our study arranges that IG is better distribution among all.     

An approach to setting up a national customer satisfaction index: the Jordan case study

The aim of this paper was to develop a national customer satisfaction index (CSI) in Jordan and to derive its theory using generalized maximum entropy. During the course of this research, we conducted two different surveys to complete the framework of this CSI. The first one is a pilot study conducted based on a CSI basket in order to select the main factors that comprise the Jordanian customer satisfaction index (JCSI). Based on two different analyses, namely nonlinear principal component analysis and factor analysis, the explained variances in the first and second dimensions were 50.32 and 16.99% respectively. Also, Cronbach coefficients α in the first and second dimensions were 0.923 and 0.521, respectively. The results of this survey suggests the inclusion of loyalty, complaint, expectation, image and service quality as the main CS factors of our proposed model. The second study is a practical implementation conducted on the Vocational Training Corporation in order to evaluate the proposed JCSI. The results indicated that the suggested components of the proposed model are significant and form a good fitted model. We used the comparative fit index and the normed fit index as goodness-of-fit measures to evaluate the effectiveness of our proposed model. Both measures indicated that the proposed model is a promising one.     

Two steps generalized maximum entropy estimation procedure for fitting linear regression when both covariates are subject to error

This paper presents a procedure utilizing the generalized maximum entropy (GME) estimation method in two steps to quantify the uncertainty of the simple linear structural measurement error model parameters exactly. The first step estimates the unknowns from the horizontal line, and then the estimates were used in a second step to estimate the unknowns from the vertical line. The proposed estimation procedure has the ability to minimize the number of unknown parameters in formulating the GME system within each step, and hence reduce variability of the estimates. Analytical and illustrative Monte Carlo simulation comparison experiments with the maximum likelihood estimators and a one-step GME estimation procedure were presented. Simulation experiments demonstrated that the two steps estimation procedure produced parameter estimates that are more accurate and more efficient than the classical estimation methods. An application of the proposed method is illustrated using a data set gathered from the Centre for Integrated Government Services in Delma Island – UAE to predict the association between perceived quality and the customer satisfaction.     

Muslims in post-war Sri Lanka: understanding Sinhala-Buddhist mobilization against them

This study attempts to understand the recent mobilization against the Sri Lankan Muslim community by Sinhala-Buddhist organizations. In doing so, it adds to the discussion about the relationship between second-order minorities and the state and how identities can be manipulated pre- and post-conflict. States, led by majority ethnic groups, may choose to work with second-order minorities out of convenience in times of crisis and then dispose of them afterwards. The article will attempt to look critically at some state concessions to Muslim political leaders who supported successive Sri Lanka’s ruling classes from the independence through the defeat of the Tamil Tigers in 2009. It will also examine the root causes of the Sinhala-Buddhist anti-Muslim campaigns. Finally, it will discuss grassroots perspectives by analysing the questionnaire on the anti-Islam/Muslim campaign that was distributed to youth, students, unemployed Muslims and workers in the North-Western and Western provinces.