Reports of Conferences,Institutes, and Seminars

A busy time for librarians was late May through early July 2008 with the Ohio Valley Group of Technical Services Librarians meeting May 14–16, the North American Serials Interest Group meeting June 5–8, and an American Library Association preconference Electronic Serials 101: What I Wished I’d Known Before I Got in Over My Head, June 27.     

Transforming Access to Research Literature for Developing Countries

Abstract

The economic development of a country depends heavily on its scientific strength and ability to resolve problems in such areas as public health, infectious disease, environmental management, or industrial progress. Access to research information traditionally depends on ability to pay, which has a negative impact on developing countries. A number of new initiatives address this imbalance, ranging from consortial licensing and new publishing models to the Open Access Initiative, and have the ability to meet the needs of research in financially constrained countries. The advent of the Open Access strategies, particularly interoperable institutional archives, has the potential to revolutionize access to essential research.     

Corporate financial performance and occupational stress

Abstract

Although a great deal of research has been carried out in the occupational stress field, little work has focused on the link between corporate financial performance and corporate culture on individual stress. The sample comprised senior marketing managers working in 14 electronics companies selected on the basis of their recent profit/loss performance. It was found that corporate financial performance and culture variables were more strongly associated with many of the felt stresses than were the individual and role-related predictors.     

Effects of data breaches from user-generated content: A corporate reputation analysis

A threat for a growing number of firms in various industries is the occurrence of different breaches of sensitive corporate data. These critical events represent vulnerability for firms' corporate reputations, whose multiple dimensions are affected by customers negative perceptions in various ways. Further, in the Industry 4.0 era, the redundancy of scandals on social media can exacerbate negative effects. This paper reports an investigation into the effects of data breaches on corporate reputation dimensions. In this context, the study conducted latent Dirichlet allocation analysis on social media user-generated content (UGC) for a sample of 35 firms in nine industries that suffered a data breach incident between 2013 and 2016. Incidents have been categorized into three categories: “intentional and internal,” “unintentional and internal,” and “intentional and external” data breaches. The aim of the study was to discover how reputational dimensions changed after these critical events and to identify the differences among the types of data breaches.Results reveal that after critical events, more reputational dimensions appear to be relevant. While before critical events, users typically discuss the “perceived quality” of a firm's offer, after all three types of data breaches, users also pay attention to “customer orientation” and “corporate performance” dimensions. Another key reputation dimension, especially after intentional and internal data breaches, is the “firm as employer,” particularly in the context of a lack of investment in training regarding these events.These findings provide key insights for academics and practitioners to understand large-scale data breaches effects and reputational drawbacks after such incidents.     

Explaining Anomalous High Performance in a Health Care Supply Chain*

An implicit assumption in distributing and coordinating work among independent organizations in a supply chain is that a focal organization can use financial or contractual mechanisms to enforce compliance among the other organizations in meeting desired performance objectives. Absent contractual agreement or financial gain, there is little incentive for independent organizations to coordinate their process improvement activities. In this study, we examine a health care supply chain in which the work is distributed among independent organizations. We use a detailed case study and an abductive reasoning approach to understand how and why the independent organizations choose to coordinate and collaborate in their work. Our study makes two contributions to the literature. First, we use well‐established lean principles to explain how independent organizations achieve superior performance despite highly uncertain and variable customer demand—a context considerably different from the origins of lean principles. Second, we forward relational coordination theory to explain why the organizations in this decentralized supply chain coordinate their work. Relational coordination includes the use of shared goals, shared knowledge, and mutual respect for one another's work as primary mechanisms to explain process improvement in the absence of any contractual incentives. Our study constitutes a first step in generating theory for work design and its improvement in decentralized supply chains.     

SMEs and Marketing: A Systematic Literature Review

This paper presents a systematic review of recent academic literature analysing the role, organization and management of marketing activities in small and medium‐sized enterprises (SMEs). To this end, 310 articles published between 2006 and 2015 in 69 main journals devoted to small firms/entrepreneurship and management/marketing fields were analysed. This review shows that SMEs’ marketing has received great attention in both management and marketing literature in recent years. Findings reveal, on the one hand, the emerging role of networks and information and communication technologies in marketing behaviour by SMEs, and on the other hand a research gap in terms of specific marketing practices. Entrepreneurial marketing has been used as the main conceptual framework in reviewed studies, even if findings overall still point out a distance between the theoretical bases of reviewed contributions and the study of SMEs’ marketing behaviour and practices. Therefore, future research on the role of resources, relationships and networks could benefit from the combination of theories developed within the field of entrepreneurship with other approaches such as the resource‐based view, the dynamic capabilities theory and the Industrial Marketing and Purchasing (IMP) framework.     

Robert M. Teeter, 1939-2004

Robert M. "Bob" Teeter—political pollster, key strategistin the campaigns of every Republican president from 1968 to1992, co-director with Peter Hart of the Wall Street Journal/NBCPoll, board member and consultant to major corporations—diedof cancer at his home in Ann Arbor, Michigan, on June 13. Hewas 65. "Teeter’s work with Hart evoked respect on both sidesof the political aisle," said Tim Russert, NBC News’sWashington bureau chief and host of Meet the Press. "You could always take Bob Teeter’s     

African American Mother-Daughter Relationships Mediating Daughter's Self-Esteem

For many, adolescence is a time when it is difficult to stand in front of a mirror and say, I like myself and I am competent. Such a statement requires a supportive environment and self-knowledge. This research explored global self-esteem in a sample of 105 urban African American seniors that attended an all girls' Catholic high school. A ten item scale that measured participants' belief in their mothers' ability and willingness to protect and soothe them (attachment) explained 27% of the variance in global self-esteem. Also important was feeling committed to an African American identity.     

Characteristics of evidence-based child maltreatment interventions

This project summarizes, using a treatment protocol review technique, characteristics of effective interventions from nine studies of child maltreatment that examined recovery from abuse or the effects of maltreatment on child and parent outcomes. Results suggest that stronger effects are yielded by targeting parents and the parent-child interaction context in home-based settings during early childhood, designing multicomponent interventions delivered by professionals for teaching parenting competency skills, and targeting families of higher risk children.     

Households and Territory. The Location of the Population of Rome in Relation to Housing Supply Characteristics

This study forms part of a general programme of research aimed at evaluating the quality of life in Rome. In particular, we have wished to analyse the way in which housing quality, measured with indicators of housing structure and utilization, intersects with the quality of urban livability, measured here only with indicators of social background, homogeneity and hardship referring to subjects living in the individual segments of the city. Groups of territorial areas, homogeneous by housing typology, were identified using multivariate data analysis and it was thus shown how particular typologies of household respond to this supply. From this emerged a particular model of development of the city in concentric bands, within which the originally differentiated households have tended over time to assume homogeneous characteristics.