Saving Lives in the Present Versus Saving Lives in the Future—Is There a Framing Effect?

This study considers how to compare programs which are designed to save lives. "To estimate the discount rate for lives saved in the future a number of studies have been carried out on the trade-off between saving lives now and in the future. A telephone survey is administered to about 1,700 individuals [in Sweden] to test if the framing of the question affects the estimated trade-off. In one sample the question is framed as saving 100 lives today versus saving x future lives and in one sample the question is framed as saving 100 future lives versus saving y lives today. The result shows that the framing has a major impact on the trade-off."     

Democracy between collectivism and individualism. De-nationalisation and individualisation in Swedish national identity

This article studies contemporary national identity formation in Sweden, aiming to shed light on the relationship between democracy, collectivism and individualism. Sweden is selected as a typical case of democratic states which, reflecting processes of individualisation and de-nationalisation, have endorsed individualism and rejected nationalism. Empirically, the formulation of identity is studied on an elite level. While the values of anti-nationalism and individualism have been successfully incorporated into Swedish national discourse, it does not necessarily reflect a de-nationalisation or individualisation of Swedish identity. The rejection of nationalism is a unifying national value, and individualism is in practice often subordinated to other values deemed more essential, e.g. gender equality. Finally, the democratic exclusions within the identity discourse is discussed and it is argued that cultures perceived as less individualist and more nationalist have come to function as significant others, defining Swedishness.     

Is there a relationship between socio-economic factors and biodiversity in urban ponds? A study in the city of Stockholm

Urban small water bodies, such as ponds, are essential elements of human socio-economic landscapes. Ponds also provide important habitats for species that would otherwise not survive in the urban environment. Knowledge on the biodiversity of urban ponds and the relationship between their ecological value and factors linked to urbanization and socio-economic status is crucial for decisions on where and how to establish and manage ponds in cities to deliver maximum biodiversity benefits. Our study investigates if the pattern of urban-pond biodiversity can be related to different socio-economic factors, such as level of wealth, education or percentage of buildings of different types. Because of lack of previous studies investigating that, our study is of exploratory character and many different variables are used. We found that the biodiversity of aquatic insects was significantly negatively associated with urbanisation variables such as amount of buildings and number of residents living around ponds. This relationship did not differ depending on the spatial scale of our investigation. In contrast, we did not find a significant relationship with variables representing socio-economic status, such as education level and wealth of people. This latter result suggests that the socio-economic status of residents does not lead to any particular effect in terms of the management and function of ponds that would affect biodiversity. However, there is a need for a finer-scale investigation of the different potential mechanism in which residents in areas with differing socio-economic status could indirectly influence ponds.     

An Exploratory Study of the Impact of e‐Service Process on Online Customer Satisfaction

Although extensive academic research has examined the dynamics of interpersonal interactions between service providers and customers, much less research has investigated customer service encounters through technological interfaces such as the Web in electronic commerce transactions. Corporate websites have become an important point of contact with customers for many companies. Service has been described as one of the most important attributes for online business to influence traffic and sales. However, more research is needed to understand how Web‐based technological capabilities of services affect customer satisfaction. In this paper, we propose viewing the interface between online buyers and sellers through the lens of service management to identify possible determinants of online customer satisfaction. A company's website is considered its electronic service delivery system. We look at this electronic service delivery system from its process point of view. Our findings indicate that as the electronic service delivery system process improves, a customer's perception of the website's ease of use increases, leading to increased service value and perceived control over the process, which increases customer satisfaction. The research provides evidence that the technological capabilities embedded in the website processes are an important factor in determining service quality and ultimately online customer satisfaction.     

Earnings Inequality and the Gender Gap: An Accounting Exercise for Sweden 1975–1991

Using the Household Income Survey, the earnings of full time, full year workers in Sweden are studied. Earnings inequality as well as the gender earnings gap were found to decrease up to the beginning of the 1980s, when both started to increase. The following questions are also addressed: How much has the changed earnigns gap contributed to changes in earnings inequality? How much should earnings inequality decrease in the case of men and women having the same mean income while keeping inequality within each gender category constant?     

Putting Peace to the Vote: Displaced Persons and a Future Referendum on Nagorno-Karabakh

Fifteen years after the war over Nagorno-Karabakh, the conflictremains unresolved, and Azerbaijan remains host to one of theworld's largest per capita populations of internally displacedpersons (IDPs). Current plans for a settlement of the conflictenvision a crucial role for these IDPs, by proposing their returnand participation in a referendum to decide the future statusof the disputed territory. This article outlines several issuesthat need to be considered when arranging for such a referendum:what territory will the referendum concern, who will be eligibleto vote, what options will voters choose among, and how willthe results be determined? These issues arise from previousexperiences of peace processes that provided for referenda.In conclusion, the article argues that the referendum be arrangedin such a way as to increase uncertainty about the outcome,rather than gearing it towards one that seeks to confirm andlegitimize a solution negotiated by governments.     

Trends in Development Aid,Negotiation Processes and NGO Policy Change

Non-governmental organizations (NGO) and government donor agencies (GDA) are often caught in a dilemma; an NGO between responsiveness to its target group(s), expectations of individual donors and demands of its GDA; GDA between its policy to respect NGO’s integrity, its wish to keep NGOs accountable for received fund and its operation within the bounds of its general policies. This dilemma is mirrored in the NGO–GDA negotiation for funds. Based on negotiation theory and using three explanatory approaches, 18 years of negotiations between an NGO, Vi Skogen (ViS) and its GDA, the Swedish International Development Cooperation Agency (Sida), are analyzed in order to demonstrate how organizational structures, power relations and the context influence the outcome of the negotiations. All three approaches help to explain how ViS managed, mainly in the interest of its individual donors, to resist changes demanded by Sida and also to explain how the agendas of ViS and Sida finally converged.     

Implementing evidence-based practices and programmes in the human services: lessons from research in public administration

The development of evidence-based practice and programmes (EBP) has led to increasing interest in implementation issues in the field of human services, and specifically how to bridge the gap between scientific knowledge and actual practice. However, because EBP are usually connected with social policies, which are political, implementation problems arise concerning resource allocation, ethics and power. Such implementation problems in the field of public administration have been extensively researched. The aim of this paper is to investigate whether and how research into policy implementation in public administration may benefit ongoing research on EBP in the human services to understand, explain and manage common implementation problems. This paper is based on a broad review and comparison of the literatures on policy implementation in public administration and implementation of EBP in the human services. Analysis shows that human services could learn from public administration research to develop a broader theoretical approach for understanding and managing implementation of evidence-based practice and programmes.     

Grants to Needy Countries? A Study of Aid Composition between 1975 and 2005

This article discusses whether the poorest and most indebted countries receive aid in the form of grants rather than loans, by studying bilateral aid flows to low‐ and middle‐income countries between 1975 and 2005. The empirical analysis finds no evidence that more indebted countries receive a higher grant component, but it does show that poorer countries receive a significantly higher grant component, although the size of the effect is quite limited.