Therapeutic compliments: setting the stage for successful therapy

Compliments are often viewed primarily as a linear event in which one person expresses approval or admiration of another. Far less attention has been given to the circular nature of compliments and the manner in which they enhance the positions of both the giver and the receiver of the compliment. Therapeutic compliments have proven to be highly effective means of motivating clients, while at the same time increasing therapeutic leverage. This article proposes that compliments should be purposefully given, and that the type of compliment should vary with the stage of therapy and the intended response of the client to the compliment.     

The merton thesis: Oetinger and German Pietism,a significant negative case

The Merton thesis identifies two movements — English Puritanism and German Pietism — as causally significant in the development of the scientific revolution of the 17th and 18th centuries. It attributes this connection to a strong compatibility between the values of ascetic Protestantism and those associated with modern science. This article questions Merton's conclusion regarding one of these movements, German Pietism, by arguing that the Pietist ethos stood in sharp conflict with what Merton has called the normative structure of science. One manifestation of this conflict involves Friedrich Oetinger's articulation of a contending religious-mystical conception of science, which assigned a central place to feeling, intuition, the role of the divine, and a qualitative approach to nature. This conception of science, it is argued, provides the clearest indication of the conceptual and valuative distance that tended to separate Pietists from the new science of the 17th and 18th centuries.An earlier version of this article was presented at the 1990 meeting of the Society for the Scientific Study of Religion, in Virginia Beach.     

Creating customer value by streamlining business processes

Much of the strategic preoccupation of senior managers in the 1990s is focusing on the creation of customer value. Companies are seeking competitive advantage by streamlining the three processes through which they interact with their customers: product creation, order handling and service assurance. 'Micro-strategy' is a term which has been coined for the trade-offs and decisions on where and how to streamline these three processes. The article discusses micro-strategies applied by successful companies.     

"The responsibility to inform, the power to act": a conference for New England college newspaper editors on the role of the campus press in addressing substance use issues.

College newspapers are a powerful but underutilized medium for educating students on health issues, including those related to drug and alcohol use on campus. Editors of these publications are in a position to wield significant influence among their readers. In addition to communicating factual information about the prevalence and impact of substance use among college students, editors can use the press to advocate changes in students' attitudes and behaviors and in college or community policies that affect substance use. A pilot conference was held to help New England college newspaper editors perceive the importance of their role in educating their peers about substance use and other health-related issues, and to offer concrete suggestions as to how they can incorporate these topics into an "activist" campus press.