From Civility to Harassment and the Great Space in Between

Civility has produced powerful results in bringing about internal healing and understanding throughout the history of the United States. The proposition that civility is far more disciplined than the behavior required by law regarding appropriate social– or work–related behavior and its practice is good preventive law is the point of this article. By various means of teaching civility, the middle area between civility and legal restriction can be noted and tolerated as part of civility. This article will illustrate different aspects of civility by discussing Ulysses S. Grant and Robert E. Lee as they showed civility with the context of social order, and as Robert E. Lee demonstrated, in the academy. The difference between civility and legal restrictions on disruptive behavior that severely interfere with the educational process will be shown by first presenting civility examples, then citing the law regarding speech and harassment.     

‘Providing a Link with the Real World’: Learning from the Student Experience of Service User and Carer Involvement in Social Work Education

Social work has long placed an emphasis on involving users and carers in the education of practitioners, an emphasis driven by service users and carers themselves, the value base of social work, and by policy and legislation from successive governments and regulatory bodies. Recent changes in regulation and professional standards in social work suggest a continuing commitment to service user and carer involvement. This paper argues that in order to ensure a sustainable commitment, there needs to be greater evidence of the value and purpose of such involvement. Whilst there is a considerable body of literature on this issue in social work education, little focus is on any impact on current and future practice of social work students. The paper discusses a research project addressing this issue from the perspective of social work students. Findings suggest that the involvement of service users and carers in their training was perceived by students as overwhelmingly positive, should be enhanced and that they believed that these experiences were taken forward in their practice. The paper also identifies key points that could inform best educational practice.     

Dynamic Benchmarks for Operations Evaluation Using Soft Computing Methods*

New dynamic benchmarks are developed as performance metrics for operational activities in the ingot mill of an aluminium smelter. This new type of high-level performance measure enables both a systematic and a holistic appraisal of operations performance that is not possible at present. The benchmarks also allow changes in performance of each distinct resource group to be clearly identified. The method for computing such measures is based on a wide range of shop-floor data, and possibility theory is used to model the soft characteristics of much of the input. Fuzzy performance estimates are dynamically updated with special attention to combining the different forms of uncertainty that exist in the input information. Although these procedures are site specific, the methodology is applicable to other types of manufacturing systems.     

Community college web sites as tools for fostering dialogue

This research brief reports the results of an analysis of community college Web sites as places for fostering dialogic relationships with key publics. Our research suggests that community colleges have created easy to use, information sites that appeal to a variety of publics. With a more attention to the dialogic potential of the Internet, community colleges can better adapt to the needs of their various publics.     

Depression in the Profession: Social Workers' Experiences and Perceptions

This study reports the findings of interviews with fifty socialworkers who volunteered to describe their personal experiencesof depression in the workplace. The findings confirm the literatureon the stresses of social work and provide an account of theways in which the social workers sought to reconcile their mentalhealth needs with their role as professionals. The study suggeststhe potential for those working at all levels in social workagencies to support social workers who are experiencing depression.At a time of shortages in the profession in the UK, and of effortsto enable those with mental health problems to remain in orreturn to work, the experiences of those social workers interviewedillustrate the managerial, training and human resource imperativesto provide more supportive workplaces.     

Taxonomy of mediated crisis responses

This paper examines how organizations integrate the Internet into crisis communication. The findings of a 7-year longitudinal study provide a taxonomy explaining how mediated communication creates new possibilities for crisis response. We translate the study findings into suggestions for how public relations managers can integrate new communication media into their mix of communication tactics in crisis and risk management.     

Discounting and the evaluation of lifesaving programs

The evaluation of lifesaving programs whose benefits extend into the future involves two discounting issues. The intragenerational discounting problem is how to express, in age-j dollars, reductions in an individual's conditional probability of dying at some future age k. Having discounted future lifesaving benefits to the beginning of each individual's life, one is faced with the problem of discounting these benefits to the present—the intergenerational discounting problem. We discuss both problems from the perspectives of cost-benefit and costeffectiveness analyses. These principles are then applied to lifesaving programs that involve a latency period.The authors are, respectively, Associate Professor of Economics, Univesity of Maryland and Senior Fellow, Resources for the Future; and Senior Fellow and Vice President, Resources for the Future. We thank the National Science Foundation for their support under grant DIR-8711083.     

Locating deaf people, gesture and sign in African histories, 1450s-1950s

Construction of valued identities and evidence-based cultural histories is not easy for deaf or disabled people across Africa. This paper locates some deaf people, gesture and formal Sign Language in African histories, to illustrate possible sources and encourage local, national and pan-African compilation of materials. Documentary evidence of deaf individuals or groups is indicated from 25 nations, sourced in travellers' accounts, legal and genealogical records, government reports, institutional and missionary archives, linguistic studies, folklore, novels, religious narrative, mime and dance. Interpretations and uses of the materials remain for deaf people in Africa to decide according to their own various interests and objectives.     

HIV seroprevalence and clinical characteristics of severe inpatient mentally Ill homeless

Two related studies were carried out at a state psychiatric center unit designed for the long-term hospitalization of homeless mentally ill people removed from the streets of New York City and taken to hospitals for psychiatric treatment. The first study, a chart review of 102 patients, documented high rates of severe psychiatric illness, alcohol and other substance use, and untreated medical problems. Patient histories showed significant social disadvantages, including high rates of criminal activity and inability to complete high school or establish long-term relationships. Our second study anonymously tested 87 patients between the ages of 18 and 59 for the presence of HIV antibodies. An overall seroprevalence rate of 5.8% is reported. Men and women in this population are likely to have similar rates of HIV infection. Being young, and Black, or Hispanic appears to be associated with increased risk. This disenfranchised population urgently needs a broad array of social, medical, and psychiatric services. Assertive community outreach programs are necessary to assure delivery of services to this population.