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Task clarification in the form of workplace policy guidelines coupled with weekly graphic feedback of group punch-in times on the staff clock were presented to waitstaff, cooks, cash register clerks, dishwashers, buffet attendants, and hourly assistant managers in a restaurant sub-franchise. Clocking in early dropped from 130 min during baseline to 62 min per week during intervention. A 1-week return to baseline resulted in 189 min of clocking in early by restaurant personnel. The use of task clarification and group feedback reduced company expenses without reductions in job satisfaction or increased stress.  相似文献   
34.
Social workers are advised to avoid dual relationships; however, this recommendation is not realistic for rural social workers. Using qualitative analysis, this study examines the perspectives of 10 rural social workers in Alaska who are long-term members of their community. From the data, four themes emerged: (1) Rural social workers cannot avoid dual relationships, (2) Healthy dual relationships can have benefits for clients, (3) Social work and other professional education helps rural social workers manage complex situations, and (4) Rural social workers use complex critical thinking and have developed advanced skills to negotiate dual relationships.  相似文献   
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While a fair amount has been written on the use of the telephone for crisis intervention and management of medical and psychosocial problems, little has been written about the telephone as the primary modality for ongoing therapy. This paper presents the author's experience in providing weekly telephone therapy for two women for over one and one half years. Questions related to the meaning of the telephone therapy for each of the clients and the social worker are discussed. It is concluded that the creative use of the telephone may make supportive therapy possible for some clients who would not otherwise pursue therapy.  相似文献   
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Students performed a simulated bank-proofing task individually in a lab with either the experimenter present or absent. Although run rates were similar, those in the Experimenter-Absent Group were off-task twice as much during sessions. Error frequencies for both groups were low and similar while rates of responding were significantly higher (+13%) in the Experimenter-Present Group because participants were off-task less often. Most human lab experiments fail to specify whether experimenters are present or absent in the room and this extraneous variable is a potential confound that should be controlled in future studies.  相似文献   
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The operations management literature on mass customization mainly focuses on the questions of whether and how manufacturers can efficiently deliver customization. Researchers have analyzed the trade‐offs between customization and dimensions of operational performance such as delivery times, quality, and costs. However, we argue that providing efficient customization is not sufficient per se to assess the value of mass customization. From this perspective, this paper focuses on complementary mechanisms for creating value: the benefits perceived by individual consumers. Two global components of perceived value within the context of mass customization are identified: mass‐customized product, with three dimensions, and mass customization experience, with two dimensions. The Consumer‐Perceived Value Tool (CPVT) is proposed to empirically measure the five perceived benefits related to the mass‐customized product and to the codesign process from the consumer viewpoint. The psychometric properties of the CPVT are assessed using three samples. The implications of this approach are discussed, along with directions for further research.  相似文献   
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Physical personality involves perceptible aspects of human appearance (both morphological and expressive) that are reliable cues about human traits and dispositions. Inferences made about personality on the basis of perceiving the cues in appearance may be valid as well as invalid. While the perception of many of such characteristics has been studied before, perception of suggestibility from facial appearance has remained unexplored. Here we present the results of a study where we show that real suggestibility does not correlate with perceived suggestibility. However, there is a significant correlation between perceived suggestibility and some facial characteristics such as babyfacedness and merriness.  相似文献   
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The social functioning of 64 young adolescents (10‐ to 12‐year olds) was examined in relation to negative emotionality and regulation during early adolescence, as well as two, four, and six years earlier. Young adolescents who were viewed as relatively high in social functioning (i.e., high teacher‐rated school social competence; low mother‐ or father‐rated problem behavior) were generally viewed as relatively low on negative emotionality and high on regulatory abilities during early adolescence as well as two, four, and six years earlier. Furthermore, negative emotionality and regulation during early adolescence, and in some cases at previous time periods, contributed unique variance to the prediction of social functioning during early adolescence. Young adolescents who were consistently low in social functioning across time were higher on negative emotionality and lower on regulation than were young adolescents who were consistently high on social functioning over time.  相似文献   
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In October 2010, France approved a law banning the Islamic veil in all public areas, asserting the republican principle of laicité. This cross-cultural analysis applies Muhlmann's theoretical framework to French and US news coverage from March 2004 to October 2010 in order to discern whether coverage featured unifying frames invoking shared values; or decentering frames challenging consensual views and presenting alternative contexts.  相似文献   
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