Doing gender in public services: Affective labour of employment agents

The restructuring of state bureaucracies into service organizations and the new welfare state paradigm of activation have changed the work requirements of front‐line workers in public employment agencies across Europe. Public employment agents are less engaged in bureaucratic labour, but have to perform service work. They use affective means to motivate and to monitor and sanction jobseekers. This article provides evidence that these transformations in Austria, Germany and Switzerland did not suspend the gendering of public service work. We discovered four typical modes of affectively enacting the state: both male and female employment agents follow feminized service work patterns or masculinized entrepreneurial norms. To prevent a possible loss of their professional status, some employment agents reinterpret affective labour as professional service work that demands high expertise. Others resist the activation paradigm by performing traditionally feminized care work or by still adhering to affect‐neutral male bureaucratic work.     

Child Soldiers and Iconography: Portrayals and (Mis)Representations

Over the past decade, child soldiers have inundated the popular media. Images of boys armed with AK47s appear ubiquitous, providing a cautionary tale of innocent childhood gone awry. While these representations turn commonly held assumptions of a protected and innocuous childhood on its head, what they conceal is as provocative as what they reveal. Popular news media tells us little about the children behind the guns or the complexity of their wartime and post‐war experiences. Attempting to move beyond the narrow depictions, this paper explores the realities of a cohort of child soldiers in Sierra Leone and their experiences of armed conflict. Drawing upon in‐depth interviews conducted over a two‐year period, children’s experiences defy the limiting portrayals offered by media discourse. While these children are frequently constructed through a framework of extremes (as either extreme victims, extreme perpetrators or extreme heroes), in reality, the lives of these children fall within the grey, ambiguous and paradoxical zones of each.     

Ambivalence in Later‐Life Family Networks: Beyond Intergenerational Dyads

In later life, changing conditions related to health, partnership, and economic status may trigger not only support but also conflict and ambivalence, with the consequent renegotiation of family ties. The aim of this study is to investigate both conflict and emotional support in the family networks of older adults, taking the research beyond the level of intergenerational dyads. We used a subsample of 563 elders (aged 65 years and older) from the Swiss Vivre/Leben/Vivere survey. Multiple correspondence analysis and in‐depth case studies were used to identify the key social conditions that relate to the prevalence of conflicted and supportive dyads in family networks. Findings showed that the balance of conflict and emotional support in older adults' family networks varied according to the composition of their family network as well as their age, health, income, and gender.