Informal Mentoring as an Organisational Resource

Mentoring is a mechanism for supporting junior managers but until now little research on the benefits to the organisation has been reported. This paper reports on a survey of managers in a UK local government authority to ascertain their views of the benefits of informal mentoring to the organisation. Both mentors and protégés perceived mentoring as investment in a future pool of managers and a tool for the management of change. Mentoring was also seen as assisting in the transfer of knowledge, organisational learning and cross-departmental communication—in other words, as nodes in an information network. Further research is suggested into mentoring as a micro-level knowledge-producing community of practice. As informal mentoring is likely to bring longer-term advantages to the organisation, the paper also discusses how to capture the benefits of informal mentoring when designing formal schemes.     

Using ordinal variables to measure multidimensional poverty in Egypt and Jordan

This paper examines the empirical relevance of recent methodological refinements to the “counting approach” to multidimensional poverty measurement. It provides an empirical illustration based on data available in the Demographic and Health Surveys of Egypt and Jordan. The paper relies on the general framework proposed by Silber and Yalonetzky (2013) to compare multidimensional poverty measures, such as the Multidimensional Poverty Index (MPI) and others that are sensitive to the distribution of deprivation counts among individuals. It thus computes the measures introduced by Chakravarty and D’Ambrosio, 2006 and Rippin (2010) as well as indices based on the extension of the Aaberge and Peluso (2012), suggested by Silber and Yalonetzky (2013). It appears that it is useful to consider several multidimensional poverty measures when analyzing national poverty trends and when making a distinction between urban and rural areas.     

‘I do like the subtle touch’: interactions between people with learning difficulties and their personal assistants

Disabled people have often been denied choice and control in their lives. Although direct payments promise to deliver autonomy for disabled people, much depends on the way direct payments employers and personal assistants handle their interactions. These matters are particularly important for people with learning difficulties, who have routinely been restricted and controlled by their support staff. This paper presents an analysis, based on video material, of interactions between people with learning difficulties and personal assistants. The paper examines how difficult tasks, such as giving advice, can be accomplished in ways that people with learning difficulties find acceptable. Successful interactions are built on sensitivity to the wishes of the person, on a moment by moment basis. It is important that both parties coordinate their body language, humour and timing to demonstrate a close and friendly relationship, which is both professional and on the terms of the direct payments employer.     

Quantile Regression under Misspecification,with an Application to the U.S. Wage Structure

Quantile regression (QR) fits a linear model for conditional quantiles just as ordinary least squares (OLS) fits a linear model for conditional means. An attractive feature of OLS is that it gives the minimum mean‐squared error linear approximation to the conditional expectation function even when the linear model is misspecified. Empirical research using quantile regression with discrete covariates suggests that QR may have a similar property, but the exact nature of the linear approximation has remained elusive. In this paper, we show that QR minimizes a weighted mean‐squared error loss function for specification error. The weighting function is an average density of the dependent variable near the true conditional quantile. The weighted least squares interpretation of QR is used to derive an omitted variables bias formula and a partial quantile regression concept, similar to the relationship between partial regression and OLS. We also present asymptotic theory for the QR process under misspecification of the conditional quantile function. The approximation properties of QR are illustrated using wage data from the U.S. census. These results point to major changes in inequality from 1990 to 2000.     

At the Heart of Therapy: A Conversation With Ron Perry

Ron Perry has recently retired from his position as Director of the Institute of Counselling in Sydney, a position that he held for 35 years. Over the course of his career, his interest in all aspects of counselling, and his enthusiasm for family therapy, led him to attend numerous training programs and workshops overseas as well as in Australia. Like others at the time, he progressed through the ‘new’ models of therapy as they evolved over the 1960s, 1970s, 1980s and 1990s. He has been a consultant to many individuals and groups across Sydney, and was a trainer and supervisor for 10 years with Margaret Topham's Family Therapy Institute of Australia. In 2005 Ron was awarded an Order of Australia Medal for ‘service to the community as a counsellor, particularly as one of the founders of the Psychotherapy and Counselling Federation of Australia’.     

Defining and Dimensionalising Diversity:: Evidence from Corporate Websites across Europe

The corporate ‘diversity statement’ is a new tool increasingly used by large companies to promote diversity management policies on their websites. Through an examination of these on-line texts, we identify how companies construct the meaning of ‘diversity’ through its dimensions. Few companies actually define diversity. However, dimensions of diversity cover a wide-ranging set of individual differences, not just gender and race but other visible and less visible differences that might lead to discrimination in the workplace. By comparing statements from 241 top companies in eight countries (Finland, France, Germany, Netherlands, Norway, Sweden, Switzerland and the UK), we reveal how the definition of ‘diversity’ and its dimensions as used on websites varies across Europe.     

The Emergence and the Effects of Therapeutic Factors in Groups

ABSTRACT

This article explores the emergence of therapeutic factors in domestic violence men's group, as well as their effects on participants and the group. The authors conducted semistructured interviews with 72 men from groups in Quebec, after their fourth session. Thirty-eight of these men were met again, following their 16th session. A critical incident technique permitted us to identify various therapeutic factors. Three key factors are discussed: imparting information, hope, and cohesion. The authors found different processes influencing their development, particularly the roles of the worker, other members, and the group as a whole. These factors helped members meet their objectives and by their interdependency also contributed to group development. The authors made links with mutual aid and identified implications for research and practice.     

IASWG Standards for Social Work Practice with Groups: The Case of Quebec Practices

The International Association for Social Work with Groups (IASWG) proposes Standards of social group work that are intended to act as minimum standards that can be applied internationally. The aim of this article is to examine group work practices in Quebec in the light of IASWG Standards. To address this question, secondary analysis of existing data from a study undertaken in Quebec is presented. Results indicate that group work practices in Quebec tend to be rather structured (e.g., selection criteria, norms). The discussion shows that the IASWG Standards are useful for critically examining Quebec practices but also provides information that could contribute to the improvement of these Standards.     

Promoting Individual and Social Changes: A Hybrid Model of Social Work with Groups

Taking as a starting point two influential, yet different approaches in group work, that is, the self-directed group work and mutual aid models, this article examines a possible alternative for conducting social work with groups. Drawing from structuration theory, which makes a strong dialectical relation between agency and structure possible, this article highlights how our alternative model could lead to a greater integration of the micro- and macrodimensions in group-work practice. The Discussion section proposes three key principles for group work, namely, a belief in people’s strengths and capacities, a focus on critical thinking, and a concern for the development of a democratic culture in groups. These principles are conveyed through the group worker’s roles as consciousness raiser and process facilitator and provide a flexible and participatory process that can be used with a broad range of service-user groups. The article concludes with a discussion on the strengths and limitations of the model.     

Anglo‐Australian and non‐Anglophone middle classes: ‘foreign accent’ and social inclusion

Building on the concept of ‘multicultural middle class’, this paper explores social inclusion of professionally educated and employed non‐Anglophone immigrants in Australia. We focus specifically on the perceptions and implications of ‘foreign accent’ in the interaction between two groups of middle‐class Australians: non‐Anglophone immigrants and Anglo‐Australians. ‘Non‐Anglophone immigrants’ are defined as those who arrived in Australia as adults, grew up speaking a language other than English, and therefore usually speak English with a ‘foreign accent’. ‘Anglo‐Australians’ are defined as people born in Australia who grew up in families/households where only English was spoken, therefore speaking with a ‘native Australian’ accent. Through a survey of a targeted sample of respondents, the two groups were asked about their intergroup communication, wider interaction (e.g., intermarriage, friendships and working together) and mutual perceptions. Our findings indicate high levels of agreement between the two groups that Anglophone/non‐Anglophone communication is minimally hindered by comprehension problems due to foreign‐accented speech and cultural differences. Although the positive picture that emerges may reflect specific experiences and attitudes of middle‐class professionals and may not be generalisable, increased contact of the 'multicultural middle class' with its Anglo‐Australian counterpart is likely to be a factor in dissociating foreign accent and negative stereotyping.