Adjustment Strategies in the Family Business: Implications of Gender and Management Role

Four gender/role categories are compared to ascertain the influence that gender and management roles and related characteristics have on adjustment strategies selected during hectic times in the family or the family business. The five adjustment strategies involve reallocation of family or business tasks, intertwining tasks, using volunteer help and hiring outside help. Data are from the 1997 National Family Business Study (n = 673). Findings from multiple regression analysis indicate that, with the exception of intertwining tasks, there are not significant differences between men and women on adjustment strategies when controlling for family and business demands and human resources. Single-role managers are more likely to reallocate family resources to the business than are two-role managers, regardless of gender.     

Empirical studies of Posture-Gesture Mergers

This study describes four experiments which support the hypothesis that Posture-Gesture Mergers (PGMs) accompany verbal expressions that are truthful, relaxed, sincere, or authentic. PGMs are defined as body movements which occur when a posture (full body movement) leads into a gesture (partial body movement) or vice versa. Proportion of PGMs to nonPGMs constituted the dependent variable. Three experiments manipulated situational conditions in order to affect PGMs. In the first study, PGM behavior was compared when subjects were instructed to lie vs. when they were instructed to tell the truth. In the second study, PGM behavior was compared when subjects were frustrated vs. not frustrated by an experimental task. In the third study, PGM behavior was studied after subjects underwent relaxation training. The fourth study assessed naturally occuring PGM rates in a debate tournament and showed that PGMs are positively correlated with a judge's ratings of contestants' relaxation, sincerity, and effectiveness. Implications of the research for Action Profiling, as well as dance, movement, and body therapy, are addressed.This work was supervised and written by the senior author. Each of the junior authors designed one experiment and collected data, as well as served as a judge for a second experiment.     

Making meaningful connections: using insights from social pedagogy in statutory child and family social work practice

Reports into incidents of child death and serious injury have highlighted consistently concern about the capacity of social workers to communicate skilfully with children. Drawing on data collected as part of an Economic and Social Research Council funded UK‐wide research project exploring social workers' communicative practices with children, this paper explores how approaches informed by social pedagogy can assist social workers in connecting and communicating with with children. The qualitative research included data generated from 82 observations of social workers' everyday encounters with children. Social pedagogical concepts of ‘haltung’ (attitude), ‘head, heart and hands’ and ‘the common third’ are outlined as potentially helpful approaches for facilitating the intimacies of inter‐personal connections and enhancing social workers' capacity to establish and sustain meaningful communication and relationships with children in the face of austere social, political and organisational contexts.     

Plasma endorphin levels in pathological gambling

Despite its formal definition as a disorder of impulse control, pathological gambling has come under the generic label of addictive disorders with subjective excitement and physiological arousal as the major motivating factor. Individual differences in autonomic/cortical arousability in interaction with irregular schedules of reinforcement have been postulated to be important determinant factors in the pathogenesis of pathological gambling (Anderson & Brown, 1984). Mood disturbances and cross-addictions are frequently observed in pathological gamblers seeking treatment and the behavior has also been conceptualized as a defense against depression and anxiety. Recently the role of endorphins has been implicated in mood disturbances associated with psychiatric states and in addictive processes; the latter through their euphorogenic or reward-transmitting properties in accordance with operant and classical conditioning principles. The hypothesis that the etiology or maintenance of gambling behavior is related to endorphin activity was investigated in this study. Using radioimmunoassay techniques, baseline B-endorphin plasma levels were measured in a sample of 39 pathological gamblers seeking treatment and 16 male and 19 female non-gambling healthy control subjects. In addition, B-endorphin reactivity to gambling activity was measured in a subgroup of 13 horse-race gamblers.Diagnostic and Statistical Manual III criteria for diagnosis were used. Written consent was obtained. Blood samples were drawn at the same time of day for each subject. The experimental procedure consisted of taking baseline blood samples at 11 a.m. following which subjects were instructed to place a bet sufficient to excite them on a horse-race. A subsequent blood sample was taken at 2 p.m., five minutes after subjects listened to the race broadcast on radio. Heart rate measures and a visual analogue scale rating excitement, tension and urge to gamble were also administered immediately before and after the race broadcast. Results showed that as a group pathological gamblers did not differ from controls on baseline B-endorphin levels. But differentiating gamblers according to type of gambling activity revealed horserace addicts to have significantly lower baseline levels as compared to poker-machine players and controls. This finding provides empirical evidence for the hypothesis that distinct subgroups of gamblers exist and raises the corollary that different etiological factors may characterize each subgroup. That B-endorphin levels did not increase in response to gambling was explained by the failure of the relatively small bet size to generate high arousal.This paper was presented at the Sixth National Conference on Gambling and Risk Taking, held at Atlantic City, New Jersey, December 9 to 12, 1984.     

Mechanism robustness in multilateral bargaining

This paper discusses the relationship between coalitional stability and the robustness of bargaining outcomes to the bargaining procedure. We consider a class of bargaining procedures described by extensive form games, where payoff opportunities are given by a characteristic function (cooperative) game. The extensive form games differ on the probability distribution assigned to chance moves which determine the order in which players take actions. One way to define mechanism robustness is in terms of the property of no first mover advantage. An equilibrium is mechanism robust if for each member the expected payoff before and after being called to propose is the same. Alternatively one can define mechanism robustness as a property of equilibrium outcomes. An outcome is said to be mechanism robust if it is supported by some equilibrium in all the extensive form games (mechanisms) within our class. We show that both definitions of mechanism robustness provide an interesting characterization of the core of the underlying cooperative game.     

Managing work and family in home-based employment

Two 10-item scales, one describing the management of the home-based work and the other, the management of the family work, were administered to a sample of household managers who are also the home-based worker. Scale items are designed to assess dimensions of input, planning, implementing, and output.T-tests are used to compare the means of the individual items and the scale means. Confirmatory factor analysis is used to assess whether the factoring of the scale items support the theoretical framework. Scores are higher for the management of the home-based work than for the management of family work. Although both scales are highly reliable, the items in the home-based work scale factor clearly into the dimensions of standard setting and controlling. One interpretation may be that, given a choice, the dual-manager may choose to consciously organize the paid work instead of the family work.This paper reports results from the Cooperative Regional Research Project, NE-167, entitled, At-Home Income Generation: Impact on Management, Productivity and Stability in Rural/Urban Families, partially supported by the Cooperative States Research Service, U.S. Department of Agriculture and the Experiment Stations at the University of Hawaii, Iowa State University, Lincoln University (Missouri), Michigan State University, Cornell University (New York), The Ohio State University, The Pennsylvania State University, Utah State University, and the University of Vermont. Appreciation is expressed to Frank Chiang at Cornell University and Young Rae Oum at Iowa State University for the computer assistance needed to complete this research article. Patsy Sellen was instrumental in formatting and stylizing this paper to required guidelines.Her current research interests include household asset and debt formation, working families and employers' benefits, and home-based employment. She received her Ph.D. from Purdue University in 1978.Her current research work includes an analysis of family resource management in Mexico and housing conditions in rural areas. She is also involved in the study of households who work at-home for pay and their associated management practices and coping strategies. She received her Ph.D. from Pennsylvania State University in 1970.Her current research work includes such topics as divorce settlements, at-home income generation and management practices of households who are engaged in home-based employment. Her Ph.D. was received from Cornell University in 1978.     

Waiting: integrating social and psychological perspectives in operations management

Waiting time is an important issue in service operations management because of its impact on customer satisfaction and operations capabilities. This paper examines waiting time from a social and psychological perspective. It provides a conceptual framework which identifies social and psychological factors that affect perceptions of waiting. The conceptual framework enables service managers to rethink operational issues, such as layout design, process choices, and service delivery from customers’ perceptions of waiting. Assimilation–contrast theory suggests that perceived waiting time be linked to expected waiting time and its gap leads to customers’ overall evaluation of service. A customer’s willingness to accept delay is related to the causes for delay as explained by attribution theory. Approaching waiting time from a stress management theory, this paper provides service managers with various stress-reduction mechanisms such as giving customers advance notice of expected waiting time, speeding up pre-process waiting time, and acknowledging customers’ rights to quick service. These practical suggestions can aid service managers in reducing perceived waiting time, enhancing customers’ waiting experience, and improving queue management.     

Us,Them, and Others: Reflections on Canadian Multiculturalism and National Identity at the Turn of the Twenty‐First Century

La Conférence John Porter, effectuée lors de la rencontre annuelle de la Société canadienne de sociologie à Victoria en 2013, se base sur le livre Us, Them and Others : Pluralism and National Identity in Diverse Societies (Winter, 2011). En intégrant les résultats d'une analyse discursive des journaux canadiens en langue anglaise pendant les années 1990, et à travers un cadre théorique inspiré de la sociologie wébérienne, le livre propose d'envisager le pluralisme comme une série de relations triangulaires dynamiques, où le compromis entre des groupes inégaux – “us” et “other”‐ est amené à faire sens à cause de la confrontation avec l'autrui réel ou imaginé (“them”). La conférence débute par un résumé de la contribution théorique, puis explique comment le multiculturalisme a été consolidé en tant que discours dominant au Canada dans les années 1990. Par la suite, les changements subis par l'identité canadienne multiculturelle au début du 21^e siècle sont discutés. The John Porter Lecture at the annual meeting of the Canadian Sociological Association in Victoria 2013 draws upon my book Us, Them, and Others: Pluralism and National Identity in Diverse Societies. Incorporating the findings from an analysis of Canadian English‐language newspaper discourses during the 1990s into a theoretical framework inspired by Weberian sociology, the book argues that pluralism is best understood as a dynamic set of triangular relations where the compromise between unequal groups—“us” and “others”—is rendered meaningful through the confrontation with real or imagined outsiders (“them”). The lecture summarizes the theoretical contribution and explains how multiculturalism became consolidated in dominant Canadian discourses in the late 1990s. The lecture then discusses changes to Canadian multicultural identity at the beginning of the twenty‐first century.     

Social workers' reflexive understandings of their “everyday” communications with children

Over the past two decades, the use of ethnographic research methods, in combination with a range of discursive, conversational, and multimodal analytical approaches, have provided vivid accounts of the complex nature of social workers' everyday communication. This paper discusses the potential and the problems of combining a video‐stimulated recall methodology with an explicit theoretical framework, in order to generate critical reflexive “insider” accounts of social workers' direct encounters with children. The framework employed was based on an adaptation of Goffman's concepts of “framing” and “footing,” which were integrated into an analytical process designed to theorize social workers' critiques regarding the nature of their communication with children. Three detailed case exemplars are used to demonstrate the potential of this methodology to explore the “delicate” agency required by social workers in the practice of authentic communication in complex professional inquiries with children. The paper concludes with a brief discussion of the theoretical and practical issues associated with utilizing reflexive methodologies in professional contexts.     

Ergonomic risk assessment with DesignCheck to evaluate assembly work in different phases of the vehicle development process

Occupational hazards exist, if the design of the work situation is not in accordance with ergonomic design principles. At assembly lines ergonomics is applied to the design of work equipment and tasks and to work organisation. The ignoring of ergonomic principles in planning and design of assembly work leads to unfavourable working posture, action force and material handling. Disorders of the musculoskeletal system are of a common occurrence throughout Europe. Musculoskeletal disorders are a challenge against the background of disabled workers. The changes in a worker's capability have to be regarded in the conception of redesigned and new assembly lines. In this way ergonomics becomes progressively more important in planning and design of vehicles: The objective of ergonomic design in different stages of the vehicles development process is to achieve an optimal adaptation of the assembly work to workers. Hence the ergonomic screening tool "Design Check" (DC) was developed to identify ergonomic deficits in workplace layouts. The screening-tool is based on the current ergonomic state of the art in the design of physical work and relevant EU legal requirements. It was tested within a federal German research project at selected work stations at the assembly lines at Dr.-Ing. h.c. F. Porsche AG / Stuttgart. Meanwhile the application of the screening-tool DC is transferred in other parts of the Porsche AG, Stuttgart. It is also realized as an ergonomic standard method to perform assembly work in different phases of the vehicle development process.