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991.
Free floating in the cosmopolis? Exploring the identity‐belonging of transnational knowledge workers
VAL COLIC‐PEISKER 《全球网;跨国事务杂志》2010,10(4):467-488
In this article I explore what I call the ‘identity‐belonging’ of transnational knowledge workers, a diverse group of serially migrating career professionals who have spent extended periods of time in at least three countries, usually following career opportunities. Unlike most recent writing on transnationalism, which focuses on enduring connections of migrants with their ‘home’ countries/places, here I explore a transnationalism that may transcend the national, and generally the territorial, principle, with repercussions for identity‐belonging. In this context, how transnational knowledge workers position themselves towards belonging to a nation and towards the idea of cosmopolitanism is of particular interest. From data collected through in‐depth interviews in Australia and Indonesia, I conclude that their globally recognized profession forms the central axis of their identity‐belonging, alongside a weak identification with their nation of origin. The feeling of belonging to and identifying with particular locales and local communities was articulated flexibly and instrumentally in association with professional and wider social networks, while no primordial territorial attachments could be identified. 相似文献
992.
993.
Julia Griggs Jo‐Pei Tan Ann Buchanan Shalhevet Attar‐Schwartz Eirini Flouri 《Children & Society》2010,24(3):200-214
With diversifying families, increased life expectancy, growing numbers of dual‐worker households and higher rates of family breakdown, grandparents are now playing an increasing role in their grandchildren’s lives. Despite growing importance there has been little empirical research exploring how grandparental involvement impacts on young people’s well‐being. This national study, which includes a survey of 1596 children (aged 11–16) and in‐depth interviews with 40 young people, aimed to address this deficit. Multivariate analyses demonstrate that grandparental involvement is significantly associated with child well‐being – results that are reinforced by qualitative evidence. Findings suggest grandparents may be under‐recognised in the policy agenda. 相似文献
994.
OU‐BYUNG CHAE 《Journal of historical sociology》2010,23(3):398-426
The contradiction between the colonial ideology of universalism and the rule of difference may result in discontentment among the ruled, but it does not always lead to sustainable organized resistance. In many Western colonies during the interwar period, growing anti‐colonial resistance replaced collaboration; however, in Korea that was under Japanese colonial rule, resistance during the 1920s was superseded by collaboration in the 1930s. Adopting two accounts of ideology‐resource pair and structural characteristics of Japanese colonialism, this article analyzes the progression of liberal nationalism in Korea from resistance to collaboration. In colonial Korea, a separatist project led by the liberal nationalism started as a promising anti‐colonial movement, but by the end of the 1920s, it became apparent that the resources engendered by the separatism had validated both anti‐colonial nationalism as well as colonialism, thereby undermining its legitimacy. A more serious crisis occurred in the early 1930s: with the “decline of the West” and its associated intensified Japanese assimilationism, liberal nationalism not only lost its ideological ground but also came to overlap with assimilationism. The Korean elite's political conversion during the 1930s took place in a contradictory situation in which their nationalist practices ironically contributed to the empowerment of the colonial rule. 相似文献
995.
Kristin M. Vespia Mary E. Fitzpatrick Nadya A. Fouad Neeta Kantamneni Yung‐Lung Chen 《The Career development quarterly》2010,59(1):54-71
Career counselors' multicultural competence has not been widely investigated. In this study, a national sample of 230 career counselors completed an online survey that included measures of career counseling self‐efficacy and multicultural counseling competence. Beyond these self‐report instruments, counselors responded to open‐ended items that requested specific examples of their actual multicultural counseling practices. Results indicated that counselors rated themselves as multi‐culturally competent, but those ratings were more closely linked to general career counseling self‐efficacy than to external evaluations of their self‐reported multicultural counseling practices. Findings also reinforced the importance of training and experience in developing multicultural competence. 相似文献
996.
SHEILA M. NEYSMITH MARGE REITSMA‐STREET STEPHANIE BAKER‐COLLINS ELAINE PORTER SANDRA TAM 《Revue canadienne de sociologie》2010,47(2):149-170
Cette étude documente le travail d'approvisionnement que les femmes effectuent pour elles‐mêmes et pour les autres, tout en enregistrant les contours de ce travail et en analysant les responsabilités qui y sont associées. Le concept d'approvisionnement a orienté les interviews réalisées auprès de 100 femmes. La diversité et l'étendue du travail des femmes se sont manifestées par le choix des femmes provenant de six groupes communautaires marginalisés par le revenu, la race ou l'âge dans deux provinces canadiennes. Les résultats résument les types d'activités et de stratégies d'approvisionnement que les femmes utilisent pour assumer leurs responsabilités. Parce que celles‐ci font partie des avenues de leurs relations, négocier les limites de leurs responsabilités d'approvisionnement modèle le travail quotidien des femmes et leurs possibilités de s'engager dans la société civile. This study documents the work women do to provision for themselves and others. It charts the contours of this work and examines associated responsibilities. The concept of provisioning informed interviews with 100 women. The diversity and range of women's work were surfaced by selecting women from six community groups, marginalized by income, race, and age, in two Canadian provinces. Findings summarize the types of provisioning activities and strategies women use to meet their responsibilities. Because the latter flow through pathways of relationships, negotiating the boundaries of their provisioning responsibilities shapes women's daily work and possibilities for engaging in civil society. 相似文献
997.
This study tests the effects of online managerial responses and returning customers’ future satisfaction (measured as review ratings) by performing social media text analytics on a hotel sample. Essentially, this paper provides insight into meaningful differences in future ratings between responding and non‐responding hotels, as well as differences in response styles between ratings improvement and non‐improvement. The results indicate that: (1) subsequent ratings are higher if customers receive responses to their previous online reviews; (2) increase in ratings is more significant among low‐satisfaction customers, and a decrease in ratings is mitigated if responses are provided; (3) responding to loyal customers – those who have visited and rated the same hotel more than three times – has a limited impact on ratings; (4) responses are longer and sentiment is slightly lower in scenarios where subsequent ratings are improved, but there is no significant difference in the effect of response speed between the two groups; (5) changes in ratings also affect styles of responding to current reviews – if customer satisfaction has improved, response length tends to be shorter and sentiment level tends to be higher. The findings offer both theoretical and managerial implications by demonstrating the utility of social media text analytics. 相似文献
998.
Paradox and dual‐process theories are used by management and organization researchers in studying a variety of phenomena across a wide range of management sub‐fields. Cognition is a focal point of both of these theories. However, despite their growing importance and shared areas of inquiry, these two theories have developed largely in isolation from each other. To address this lack of integration, the authors conducted a review and synthesis of relevant aspects of the paradox and dual‐process literatures. Focusing bidirectionally on how paradox theory informs dual‐process theory and how dual‐process theory informs paradox theory, they highlight the ‘nestedness’ of intuition and analysis in paradox (a paradox within paradoxical thinking). On the basis of the review and synthesis, they identify four themes (epistemological and ontological assumptions in the relationship between intuition and analysis; psychological and psychometric issues in the relationships between intuition and analysis; managers’ experiences of tensions between intuition and analysis; managers’ approaches to tensions between intuition and analysis) and introduce an integrative framework that assimilates these two perspectives and sets out an agenda for future research and implications for management. 相似文献
999.
We draw on Carl Rogers’ client‐centred therapy theory and the theoretical lens of positive work relationships to explain why and how positive regard can be a powerful source for the development of employees’ sense of vitality, job performance and organizational citizenship behaviours (OCBs). We theorize that when employees experience relationships characterized by a high level of regard with their co‐workers they are likely to develop a sense of vitality, which in turn results in enhanced job performance and OCBs. These relationships are examined in both experimental and field studies. The results of these multiple studies provide general support for the power of positive regard in augmenting a sense of vitality and enhancing both job performance and citizenship behaviours. 相似文献
1000.
The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda 下载免费PDF全文
Anne‐Madeleine Kranzbühler Mirella H.P. Kleijnen Robert E. Morgan Marije Teerling 《国际管理评论杂志》2018,20(2):433-456
Over the last three decades, customer experience (CE) has developed from a burgeoning concept to a widely recognized phenomenon in terms of both research and practice. To account for the complexity of consumption decisions, the CE literature encompasses both the rational information processing approach to consumer decision‐making and the experiential approach, which includes emotions, feelings and sub‐consciousness. The authors classify and examine CE research on two levels. Studies on static CE analyze experiences during touchpoints at one point in time, while studies on dynamic CE assess how experiences evolve over time. Furthermore, both static and dynamic CE research take place from two distinct theoretical perspectives: the organization and the consumer. As both theoretical perspectives essentially deal with the same phenomenon – the organizational perspective with the creation of CEs and the consumer perspective with the perception of customer experiences – there is potential for a productive symbiosis between them. The authors propose that connecting insights from both perspectives can contribute to a better understanding of what constitutes a CE for consumers and how firms can effectively manage it. First, the authors discuss the development of CE and argue that it has evolved into a broad and fragmented ‘umbrella construct’. Second, after distinguishing and defining static and dynamic CE, they systematically evaluate the state of knowledge in both the organizational and consumer perspectives. Finally, they develop an agenda for future research that integrates the consumer perspective into organizational CE research. 相似文献