What does empathy sound like in social work communication? A mixed‐methods study of empathy in child protection social work practice

It is widely accepted that empathy is important for social work practice, yet there are multiple dimensions of empathy and comparatively few studies of empathy as a component of social work skill. To date, published studies have been quantitative, and as a result, we know little about how social workers demonstrate empathy in practice or what skilled empathic practice in child and family social work might sound like. This study contributes to the development of understanding of empathy as a social work skill through a mixed‐methods analysis of 110 audio recordings of meetings in a child protection service between workers and parents, applying a coding framework for analysis. Findings indicate that workers who demonstrate higher levels of empathy skill use more open questions and reflections in their communication with parents. Further, they demonstrate curiosity about and make efforts to understand parents' often difficult experiences, including a focus on emotions. That the majority of workers were found not to demonstrate a high level of empathy skill presents concerns to be considered by the social work profession. A deeper understanding of empathy presents an opportunity for an increased focus in organizations to enable workers to demonstrate empathy towards families they work with.     

Segregation and Supply: Preferences and Plans among ‘Self-Made’ Women

Recently, Hakim (1991) has argued that women's choices and decisions are a key determinant of labour market behaviour and patterns of gender segregation. Drawing on a case study of women scientists and engineers, this paper examines the extent to which horizontal segregation is the product of preference and planning. The evidence suggests that the women's choices were a significant factor in entering the technical professions. However, from predominantly middle-class families, coming from single-sex schools, the women were able to specialize in technical subjects and to withstand pressure to change their decisions. Their subsequent occupational positions were the product of these educational choices rather than well-formulated career plans. Their involvement in their employers' schools/industry liaison policies highlighted that the majority of young women do not consider professional science and engineering as an appropriate job for them. The findings of the study illustrate that preferences and plans are made in ‘gendered’ social contexts in which women face different opportunities and constraints in exercising their decisions. While the study of women's attitudes and behaviour should not be neglected, sociologists should be wary of voluntaristic accounts of gender segregation which rely on rationalistic notions of labour market behaviour.     

Selecting social work students: lessons from research in Scotland

The issue of selection of students to social work programmes is one that remains highly contested. While it is clear that there is no single way of choosing the next generation of social work students, nevertheless, there are a number of strongly held beliefs about what ‘best practice’ means in this fraught field. These can be difficult to challenge, and even harder to shift, in spite of contrary evidence. This paper presents research conducted in Scotland in 2016 as part of the Scottish Government-sponsored Review of Social Work Education. The research set out to consider what selection processes were being used in Scotland and why; more fundamentally, it sought to explore the views of those involved in social work education alongside evidence about the outcomes of the selection processes (that is, data on student retention and success). The article concludes that while there is little evidence that one method of selection to social work programmes is intrinsically better than another, issues of fairness and transparency in selection, as well as diversity, remain pressing.     

The effect of school resources on pupil attainment: a multilevel simultaneous equation modelling approach

Summary.  Improving educational achievement in UK schools is a priority, and of particular concern is the low achievement of specific groups, such as those from lower socio-economic backgrounds. An obvious question is whether we should be improving the outcomes of these pupils by spending more on their education. The literature on the effect of educational spending on the achievement of pupils has some methodological difficulties, in particular the endogeneity of school resource levels, and the intraschool correlations in pupils' responses. We adopt a multi-level simultaneous equation modelling approach to assess the effect of school resources on pupil attainment at age 14 years. The paper is the first to apply a simultaneous equation model to estimate the effect of school resources on pupils' achievement, using the newly available national pupil database and pupil level annual school census.     

Language Diversity and Accountability in the South: Perspectives and Dilemmas

This paper examines the need for accountability in language planning in multilingual contexts in the South. After a brief overview of language diversity in the South, it notes that this multilingual reality has often been ignored by policy-makers acting in their own interests, unaccountable to those affected by their decisions. It considers how world trends of increasing democratisation and strengthening of minority rights are generating calls for greater accountability and language rights, so that governments become more accountable to communities for their decisions about language. Some dimensions of accountability are explored, focussing on the need to integrate the perspectives of both government and community. Structures are addressed, with an emphasis on the role of local communities and illustrations from two particular African contexts, in Cameroon and Zaire. The paper concludes with a discussion of some practical dilemmas relating to policy and research, technical input, financial assistance and community ambivalence.     

Self-perceived occupational stress and distress in a Scottish police force

Abstract

This paper describes an empirical study (n = 699) of occupational stress in a Scottish police force. The self-perceived stress associated with a variety of organizational and opearational stressors was examined along with the associated distress in the police officers in terms of symptoms of anxiety, somatic complaint, severe depression and social dysfunction. The analysis revealed that in spite of the potential that police work offers for exposure to adverse opeational situations such as violence or death, the highest levels of associated stress lie in relation to organizational factors such as officers' perceptions of staff shortages, inadequate resources, time pressures, lack of communication and work overload. Differential rates of perceived stress are reported accordng to gender, rank and working location. This paper further validates previsous research on stress in British police and addresses the situation from a Scottish perspective.     

Changing compatibility of cohabitation and childbearing between young British women born in 1958 and 1970

We investigate the effect of parenthood on whether non-marital unions led to marriage or parting for two cohorts of British women when they were aged between 16 and 29. We compare the effect of conceptions leading to births and the presence and characteristics of children on the odds that a cohabitation was dissolved, or that it was converted to marriage, for women born in 1958 and 1970. A multilevel, multiprocess, competing-risks model allows for multiple cohabitation per woman and endogeneity of fertility status. We find that cohabiting couples' response to impending parenthood and the presence of children changed over time. In particular, the proportion of cohabiting couples who married before a birth decreased and, in the 1970 cohort only, the risk of dissolution declined during pregnancy. There is also evidence that the presence of a child cemented a cohabiting union for women from the 1970, but not the earlier, cohort.