The changing character of industrial relations: Comment

Readers wishing to correspond with Mr. O’Connell may do so through the editorial office of the Journal.     

Cowboys and Indians

This experimental, layered, mixed‐genre narrative folds my biographical experiences into a critical reading of a cultural performance involving cowboys and Indians in a small Montana town in summer 2000. Informed by critical race theory and poststructuralism, this narrative attempts to deconstruct racial stereotypes associated with Native Americans and their presence in America's movies and popular culture.     

Sales force automation: review,critique, research agenda

We review and critique the research literature on sales force automation (SFA). SFA involves the application of information technology to support the sales function. SFA software provides functionality that helps companies manage sales pipelines, track contacts and configure products, inter alia. The paper is organized into four main sections. First, we review the SFA environment, identifying definitions, vendor classifications and software attributes. We then move to a review and classification of the academic research that has been published on SFA. We find that the entire body of SFA knowledge attempts to answer just four questions: Why do organizations adopt SFA? What are the organizational impacts of SFA? What accounts for the success or failure of SFA projects? What accounts for variance in salesperson adoption of SFA? We then critique this body of knowledge on a number of theoretical and methodological grounds, and finally propose a research agenda for the future.     

Can a Click be a Word?: Infants' Learning of Non‐Native Words

Forms that are nonlinguistic markers in one language (i.e., “tsk‐tsk” in English) may be part of the phoneme inventory—and hence part of words—in another language. In the current paper, we demonstrate that infants' ability to learn words containing unfamiliar language sounds is influenced by the age and vocabulary size of the infant learner, as well as by cues to the speaker's referential intent. When referential cues were available, infants at 14 months learned words with non‐native speech sounds, but at 20 months only those infants with smaller vocabularies succeeded. When no referential cues were present, infants at both 14 and 20 months failed to learn the same words. The implications of the relation between linguistic sophistication and non‐native word learning are discussed.     

Positioning urban rivers within urban ecology

Rivers are important components of many urban systems, and research into urban rivers is increasing internationally, both in scope and intensity. As an introduction to a special section on urban rivers, this short article briefly highlights some key trends in urban river research based on a survey of published articles from Web of Knowledge, before summarising the contributions made by the special section papers. In particular, there has been a general increase in work on urban rivers since the 1990s, with a more dramatic increase from 2001. Most published research has concentrated on water quality and its wider environmental implications; ecologically, many studies have focused on autecology, community ecology or river restoration/rehabilitation, with the main emphasis on macroinvertebrates or fish. Geographically, most studies have taken place in North America (mainly the US) and Asia (mainly China). In the large majority of cases research has been on relatively small rivers within urbanised catchments rather than large, heavily urbanised systems within major towns or cities. Given the wide range of topics and studies relating to urban river research, a detailed meta-analysis of the urban river ecology literature would be a useful endeavour. The six papers included in the special section of this issue provide a sample of some of key and emerging themes within recent urban river research, and originate from a session on the understanding and management of urban rivers held at the Royal Geographical Society (with IBG) Annual Meeting in 2010, at Imperial College London.