Using hybrid models to support the development of organizational evaluation capacity: a case narrative

The ongoing need for public sector organizations to enhance their internal evaluation capacity is increasingly resulting in the use of hybrid evaluation project models, where internal evaluators work with external contracted evaluators to complete evaluative work. This paper first seeks to identify what is currently known about internal evaluation through a synthesis of the literature in this area. It then presents a case narrative illustrating how internal and external evaluation approaches may be used together to strengthen an evaluation project and to develop the evaluation capacity of the organization. Lessons learned include the need to integrate internal and external resources throughout the evaluation and to clarify expectations at the outset of the project.     

Lifting the Lid: Perspectives on and Activity within Student Supervision

Practice teaching is central to social work education. Significant changes have occurred in the past 10 years affecting social work education in Scotland. This article reports on the findings of a small-scale study involving the audio recording of supervision sessions and the interviewing of students and practice teachers engaged in a 65-day assessed placement. The research reveals a high level of congruence between students and practice teachers in perspectives on the supervisory relationship, confirms the findings of other studies concerning effective supervision and provides some vivid evidence of practice teacher and student activity within supervision perceived to be conducive to student learning. A specific finding was the association between the use of ‘exploring’ by practice teachers and students engaging in practice analysis. It is concluded that the changes affecting social work education over the past 10 years, on the evidence of this small sample, overall have had a positive impact on the supervisory relationship within practice learning. One area suggested for further study is the potential link between ‘expressing opinion’ by practice teachers and students within supervision and the development of evidence-based practice.     

Investigating non-gamblers: another step toward identifying potential protective factors against problem gambling

In this article it is argued that knowing more about non-gamblers could help researchers discover novel protective factors against problem gambling. The purpose of this study was to therefore to identify the sociodemographic, psychological and behavioural characteristics that are more prevalent among non-gamblers than among gamblers. Results from a logistic regression analysis with a representative sample of adults in the province of Quebec (Canada) revealed 12 significant predictors of non-gambling status. Among these predictors, seven were sociodemographic variables (i.e. birthplace, mother tongue, childhood religion, civil status, education, family income and family history of gambling problems), four were psychological variables (i.e. perception of one's financial situation relative to others, optimism concerning one's financial situation, beliefs concerning chances of winning, and suicidal ideation) and one variable was behavioural (i.e. church attendance). Further research including different types of variables and a common operational definition of non-gamblers is necessary to better understand this subgroup and its potential for possessing protective factors against gambling problems.     

Making Franchising Work: A Framework Based on a Systematic Review

There is a large and fragmented literature that examines the nature of franchising. This paper aims to collect all the empirical evidence on the factors that make franchising work and to integrate this evidence in a framework. A narrative synthesis was performed of 126 peer‐reviewed empirical journal articles. This review shows how the outcomes of franchising are determined by five major clusters of factors: ownership structure, business format design, contract design, behavior of the franchisor and the franchisee and their interaction, and the age and size of the system and its units. It identifies what franchisors and franchisees need to do to be successful and which evidence gaps and conflicting results remain. To yield better outcomes for both the franchisor and the franchisee, they should work on a recognizable brand name and a good working relationship; in addition, they should have suitable skills and attitudes as well as contractual exclusive territories. For further improvement of franchisee outcomes, high‐quality franchisor support, decentralized decision‐making, selection tools and fair contracts are essential. The effects of a high franchise proportion, active ownership, knowledge exchange and standardized operating instructions are contingent on other structural and contextual factors in the system. Conflicts and tying should be prevented. Hardly any research has been undertaken into which franchise designs are valued by customers. The authors have launched a research agenda for further research, from various theoretical perspectives, into the interactions between system elements, actors and contexts.     

Free trade and cheap theatre: sources of politics for the nineteenth-century London poor

The very poor and unskilled workers of mid-nineteenth-century London – often termed the ‘casual poor’ due to their irregularity of employment – have been generally portrayed as entirely apolitical, and to have exhibited purely mob responses to the issues of the day. This article suggests that we have not properly understood or ‘read’ the evidence we have of the attitudes towards politics of these people, and that we have assessed their actions purely within the framework of our own understandings. In particular, their views about Chartism, the major working-class political movement of the period, have been a key to how they have been perceived. But our understanding of these views has been distorted by what appeared to be their lack of knowledge of the ‘real’ aims of the movement. Instead, if we look at other types of evidence, such as from the theatre, we can find clues as to how their understandings of such conflicts may simply have been different, and so be able to explain in much more rational terms the actions and beliefs of this historically inarticulate group.