An Evaluation of Caller Satisfaction with Solution-Focused Telephone Counselling

Abstract

‘Practice Forum’ is intended to provide a forum for social work practitioners to share their practice with others; to describe what they are doing and assess its effectiveness.

We extend an invitation to all social work practitioners to submit articles for ‘Practice Forum’ and we look forward to receiving your contribution.

The telephone is a potentially valuable intervention tool in family counselling. The Child, Adolescent & Family Health Service has been experimenting with a response which combines the traditional advantages of telephone counselling with aspects of Steve deShazer's solution-focused approach (deShazer 1985). In 1990 a study was conducted to evaluate caller satisfaction with this approach. Results indicate a high level of satisfaction with the counselling. At a time of increasing funding cuts and lengthening waiting lists, it is important that as many options as possible remain available to our clients. An expansion in effective telephone counselling services may well be one way of achieving this.     

Engaging Intercollegiate Athletes in Preventing and Intervening in Sexual and Intimate Partner Violence

Abstract

Objective: The object of this exploratory evaluation was to evaluate the “Bringing in the Bystander” sexual and intimate partner violence prevention program with a new sample of intercollegiate athletes. Participants and Methods: Fifty-three male and female athletes participated in the program (experimental group), and 86 were in the control group. All completed pretest, posttest, and 2-month follow-up surveys, including assessment of rape myth acceptance, intent to engage in bystander behaviors, bystander confidence, and bystander behaviors. Results: The program worked overall and for both women and men, improved bystander confidence and intent to engage in bystander behaviors, and did not create significant backlash effects (ie, worsening of attitudes as a result of program). Conclusions: The program fits with the intent of the National Collegiate Athletic Association CHAMPS/Life Skills program regarding its focus on the overall development of student-athletes and demonstrates the promising bystander approach compatible with the 2007 American College Health Association toolkit, Shifting the Paradigm: Primary Prevention of Sexual Violence.     

Childbearing Strategies Among the Uighur Urban Educated Elite in Ürümqi

Uighur families in Ürümqi, the capital of Xinjiang Uighur Autonomous Region in Northwest China, have undergone tremendous changes since 1949 and the start of People's Republic of China era. In the first decade of the PRC era Ürümqi experienced tremendous population growth among both the Han and Uighur population as well as going through an intense industrialisation process initiated by the central government. As urbanisation and industrialisation have continued until the present Uighur families have responded to these changes by initiating childbearing strategies that take into account government policy as well as their own interests. William Goode's convergence theory of family characteristics has helped conceptualise how families across diverse cultures change their decisionmaking strategies over the course of the transition to modernity. Uighur couples have had increasingly fewer children over the decades, based on factors they share in common with other modernising societies such as the late age of marriage, the increased power of women to regulate their births, the expense of raising children, and the difficulties of finding childcare. Goode's theory, however, does not account for the influence of a strong state which has proved to have a major influence in the decision of many Uighur couples to stop at one child.     

Anthropological Theories of Low-Wage Work

This review assesses the use of anthropological theories in the examination of low-wage work. Due to the vast differences existing between different cultures in low-wage work, this review focuses on theories that have been applied in Western, and mainly American, contexts. There are primarily three fields from which this literature is drawn: economic anthropology, gender and race anthropology, and theories of power—the last integrates all these theories. Differences and controversies over the applicability of these theories are also highlighted. The review concludes with a conceptual map describing the interrelatedness of these theories and how they explain the realities of low-wage workers.     

Out of the ordinary: research participants’ experiences of sharing the ‘insignificant’

How do research participants feel about having their ‘ordinary’ lives researched? This article focuses on how research participants manage the sharing of details emerging out of their ordinary lives in the context of research – an activity which, for most, is outside of the ordinary. Despite two significant research turns – towards reflexivity and towards the ‘everyday’ – these experiences remain curiously neglected. Drawing on a study of small acts of help and support, I seek to push methodological debate about researching the ordinary beyond the technical challenges of surfacing or capturing the apparently mundane or ‘insignificant’. I do so by arguing that background feelings rooted in the living of, and sharing about, the ordinary are analytically important in their own right; that the ‘ordinary’ itself, therefore, has to be managed by research participants and researchers; and that Goffman’s notion of performance is a useful tool for understanding how this is done.     

Evaluating the heterogeneity of street life and homelessness in adolescent research

Researchers of homelessness have been careful to delineate the heterogeneity of adolescent homelessness and street involvement when defining and differentiating street life experiences around the globe. Understanding these experiences poses challenges to researchers as adolescents across these locations come to the street at various stages of transition and homelessness yet share similarities. In this article, we review homeless research to understand both the heterogeneous characteristics and experiences adolescents have when they become involved in street life and homelessness around the world, as well as the similarities and differences they globally share. We review and compare general definitions of street life and homelessness presented in observations of young people on the street in the developed and developing worlds. We then explore interrelated characteristics outlined by researchers across these studies and locations, namely, the homeless status of street life participants and their socialization to street life as well as their network affiliations. Although this collected body of work reveals a complex heterogeneity of street involvement among all those that participate, it also shows how the young and street involved around the globe share these commonalities with one another which challenges the frameworks and classifications that guide contemporary global research among the homeless.     

The Development of Object Construction From Infancy Through Toddlerhood

Early in development, children explore and combine objects in increasingly complex ways. One manual skill, object construction, represents a major shift in how objects are explored relative to other objects. Despite recent connections with cognitive functioning such as spatial skills, the development of object construction ability has rarely been studied and its trajectory has not been adequately described. The purpose of this study was to describe the development of three types of object construction (stacking, nesting, and affixing) across 5 monthly infant visits and 7 monthly toddler visits using a longitudinal design and a large sample size. Infants (10–14 months, n = 131) and toddlers drawn from the infant sample (18–24 months, n = 65) were given sets of age‐appropriate toys each of which elicited at least one type of constructive play. We described success at different construction tasks and identified trends for construction skill for infant and toddler development using multilevel modeling. We found that each of the three construction actions developed in unique ways across the 10‐ to 24‐month period. Infant construction skill predicted the development of toddler skill, but toddler construction skill diverged from infant trajectories. We discuss the role of combination strategies in the development of object construction skill and how object construction could be related to other domains of development.     

Editorial

In recent years the imperative to involve service users and carers at every level of care, service and policy development has been extended to include involving users and carers in the training of health and social care professionals. Guidance on how this is to be achieved in practice is, however, limited. This paper describes work undertaken to explore how an Approved Social Work Programme in the north of England could involve service users and carers more fully and develop an integrated approach to service user and carer involvement in this and other social work programmes. Following a review of the literature in this area, the results of a series of meetings with individual and groups of service users and carers are presented, together with a survey of ASW programmes. It then goes on to consider the implications for service user and carer involvement in the new social work degree.     

Rural Perspectives on Same-Sex Marriage

This study explored rural perspectives on same-sex marriage with a nonprobability sample (N = 156) of adult respondents recruited in a largely rural state in the upper Midwest. A new 6-item instrument with strong internal consistency (α =.943) found that support for same-sex marriage was widespread without significant differences based on relationship status, education level, rural residence, or biological sex. Sexual orientation predicted support for traditional family values and same-sex marriage which were inversely associated. Findings suggest that the presumption of rural bias and hostility toward alternative sexualities has mitigated in the upper Midwest. Social work practitioners should infer from this study that there is more to rural culture than remoteness, isolation, poverty, stigma, and conservative religious values. The malleability of rural culture may be an unrecognized strength that may provide encouragement to rural social workers advocating for and serving lesbian, gay, bisexual, and transgender (LGBT) individuals.