Low effect sizes of evidence-based programs in school settings

School practitioners working from an evidence-based practice framework are expected to implement interventions that are effective with students. In the current study, the authors explore the feasibility of that expectation in light of the availability of critical effect size information necessary for making informed intervention decisions. Effect sizes for 51 school-based programs endorsed as effective by authoritative sources were reviewed. Effect size analyses reveal that the programs were not, on average, highly effective. Difficulties finding effect size information and programs with high effect sizes are discussed. Recent advances in evidence-based programs and suggestions for increasing the feasibility of evidence-based programs in schools are offered.     

‘Building rapport’ with customers across the world: The global diffusion of a call centre speech style1

This paper identifies a particular ‘rapport‐building’ speech style prescribed to call centre workers in four countries – Denmark, Britain, Hong Kong and the Philippines – irrespective of the language being spoken in the service interaction. It then compares Danish and British call centre workers’ compliance with the prescribed speech style and finds that Danish workers adhere significantly less to it than their British counterparts. It is suggested that this is attributable to the predominance of different politeness norms in the two cultures. The paper then discusses the indexicality of the prescribed speech style and argues that it is more commercially than culturally marked, despite the American origin of call centres. Overall, the paper draws attention to inadequacies in the paradigm focusing on the global spread of English, while lending support to recent theoretical suggestions to focus instead on how practices and styles are exported globally and potentially independently of language. Denne artikel identificerer en særlig ‘relationsskabende’ samtalestil som foreskrives til callcentermedarbejdere i fire lande – Danmark, Storbritannien, Hong Kong og Filippinerne – uafhængigt af hvilket sprog der benyttes i serviceinteraktionen. Herefter bliver danske og engelske callcentermedarbejderes brug af den foreskrevne samtalestil sammenlignet, og det vises at danske medarbejdere gør signifikant mindre brug af den end deres britiske modparter. Det foreslås at dette skyldes at der råder forskellige høflighedsnormer i de to kulturer. Artiklen diskuterer derefter indeksikaliteten af den foreskrevne samtalestil, og argumenterer for at den i højere grad er kommercielt end kulturelt kodet, på trods af callcentres amerikanske oprindelse. I sin helhed gør artiklen opmærksom på utilstrækkeligheder i det paradigme der fokuserer på hvordan engelsk breder sig globalt, mens den underbygger nylige teoretiske forslag om i stedet at fokusere på hvordan praksisser og stile eksporteres globalt og potentielt set uafhængigt af sprog.     

Identifying and Distinguishing Value Profiles in American and Israeli Adolescents

Although research has examined how values are correlated with behavior, little has examined how the system of values predicts behavior. In a cross‐cultural sample of American (109 European American; 216 African American) and Israeli (318 Arab Israeli; 216 Jewish Israeli) adolescents, the present study used latent profile analysis to identify groups which reflected the theoretical structure of values across both cultures. Four profiles were found: self‐focused, anxiety‐free, other‐focused, and undifferentiated. Results indicated that Self‐Focused adolescents were the most aggressive and viewed as leaders by their peers compared to the other groups. Self‐Focused and anxiety‐free youth reported more delinquency than their peers. Few differences between cultural groups emerged, suggesting that this approach is a promising avenue for understanding heterogeneity in behavior.     

Work-related stress, coping resources, and heavy drinking in the restaurant business

On the basis of findings of high levels of alcohol consumption and risk of alcohol-related disease among employees of the restaurant business, the ability of the Karasek work-strain model to predict heavy drinking was investigated in a cross-sectional study of 3204 Norwegian male and female waiters and cooks. In the logistic regression analyses, no strong associations between work stress and heavy drinking were found. However, the effectiveness of individual coping resources, measured as frequency of difficulty in relaxing after work, was an important predictor of heavy drinking, as were household type, age group, and occupation. Although no strong direct associations between work stress and heavy drinking were found, the results are consistent with a model where coping resources are the mediatiing variable between work stress and heavy drinking.     

Coorientation theory in international relations: The case of Slovenia and Croatia

In this paper, we question the possibility of applying the coorientational theory in researching the communication behavior between the ‘general’ publics of two nations, Slovenia and Croatia. We use these findings to offer practical advice on solving the potential communication problems.     

Comparing advertising and editorials: An experimental study in TV and print

Publicity represents one of the most visible elements of public relations and as such draws a lot of attention from both within and outside the profession. Public relations practitioners seem to rely on the concept that news in the media has a superior value to advertising, if both messages are similar in content. This study aimed to establish the relationship between advertising and news editorials in terms of communication effects. Since public relations specialists claim that editorials are more credible and have greater impact than advertising it is clear how the results of this study could have potentially important implications for both advertising and public relations professionals.     

Context-driven gero-infusion: lessons learned from a curriculum development institute cohort

This article describes and compares the successes and challenges experienced by three social work programs in the United States working to infuse geriatric competencies into foundation Master of Social Work (MSW) courses, including field education. Adhering to the Planned Change Model each project utilized a range of approaches and strategies that emerged in each setting’s unique organizational and community context. This article examines and analyzes three context-driven accounts of curricular infusion for gerontological social work and lessons learned in this effort to establish gerontology as part of the implicit curriculum in social work programs in universities diverse in mission, size, programming priorities, and student population. Given the experiences of these programs, following the Planned Change Model, maintaining the context as being central to the process, anticipating common challenges, and preparing to engage strategies to overcome challenges are offered as recommendations for successful infusion and sustainment of the efforts.     

Illness uncertainty and illness intrusiveness as predictors of depressive and anxious symptomology in college students with chronic illnesses

Objective: To examine predictors of psychological functioning in college students with chronic illnesses. Participants: Participants (N = 1413) included 364 students with self-reported diagnoses of asthma or allergies, 148 students with other chronic illnesses (eg, epilepsy, type 1 diabetes), and 901 healthy students. Data were collected between November 2013 and May 2015. Methods: Participants completed online measures of psychosocial functioning, including illness uncertainty, illness intrusiveness, depression, and anxiety. Results: Students with chronic illnesses other than asthma or allergies evidenced the greatest levels of anxious (p <. 05), but not depressive symptomology. Additionally, this group reported greater illness uncertainty and intrusiveness (p <. 05) compared to their peers. Uncertainty and intrusiveness independently predicted depressive and anxious symptoms for students in both illness groups. Conclusions: Compared to peers with asthma or allergies, college students with other chronic illnesses reported higher levels of anxious symptoms. Illness uncertainty and intrusiveness appear to be predictors of psychological distress, regardless of illness.