Administrative Buy-in for User Participation in Managing Social Services

Abstract

This paper reports the findings of a study conducted in Hong Kong on the value position of the social service providers regarding user participation in service management. Using a survey instrument to collect data from 642 service providers in an elderly service organization, the study explored whether or not the value position had an effect on the views of the service providers on the structural set-up for user participation, and whether the value position of the professional staff was significantly different from that of the non-professional staff. Exploratory factor analyses (EFA), confirmatory factor analyses (CFA) and structural equation modeling (SEM) were applied in the analysis. The findings identify that administrative buy-in needed to support shared decision-making with the welfare service users has not been achieved in the studied organization, owing to the absence of value commitment to the user participation cause. As the professional staff was more supportive of values favoring user participation, the paper calls for an acculturation process that would be stimulated and led by professionals to develop a participatory culture. The paper also recommends conducting similar study on a larger scale and qualitative inquiry into factors influencing the formation of values about user participation in future research.     

Ways by which Comparable Income Affects Life Satisfaction in Hong Kong

Proponents of social equality attribute low life satisfaction to income inequality in society, an inequality which occurs when most people have relatively low income and only a few have high income. In contrast, range-frequency theory and other social comparison theories predict that when most people have low income, they are satisfied because of the absence of relative deprivation among themselves. This prediction essentially suggests that that the size of the group of individuals with comparable income (i.e., income parity) sustains their life satisfaction. This theoretical prediction, however, does not consider their desire to be distinctive. By incorporating the notion of optimal distinctiveness, the size of income parity may have a quadratic effect on the individual’s life satisfaction. This is a hypothesis that receives support from the present study in Hong Kong, China. The study finds a saddle point of income parity size associated with the lowest life satisfaction, other things being equal. Furthermore, middle-income individuals have income parity size equal to or above this saddle point. They would have higher life satisfaction with increased income parity size, which therefore leads to a more enlarged income inequality. Others, however, may have higher life satisfaction with reduced income parity size. Hence, reducing income inequality would have mixed effects on people with different levels of income.

Assessing the Impact of Population Dynamics on Poverty Measures: A Decomposition Analysis

Social Indicators Research - Reducing income inequality is one of the seventeen Sustainable Development Goals recently announced by United Nations. A relative poverty concept adopted by...     

Exploring functions of the lost seeking devices for people with dementia

This paper utilized a user-centered design approach as the foundation for technology in dementia care in order to improve the quality of telemedicine service. A status-quo analysis and questionnaire survey were conducted to explore the actual needs of the elders in using the lost seeking devices and the problems they encountered. In total, 37 caregivers for people with dementia were surveyed (20 female, 17 male, M = 50.08, SD = 15.47). The dementia-patients: 16 are male, 21 female (M = 72.75, SD = 10.23). Through analysis and induction, 3 problems were identified: poor information transmission, low user acceptance, individual material security anxiety. 2-4 improvement proposals are suggested for each problem. Most care-givers hope technological products would increase the efficiency and safety, but they also think it's too expensive and lack of computer skills. This result demonstrates the choice of seeking methods depends on the education level of the caregivers and most of them are elders. The concern of data leakage is also related to today's fraud issue, which may be the reason limiting the promotion of electronic products and biometrics. Further research is required, suggesting researchers should pursue improvements in lost seeking design devices in dementia for caregivers.     

Using walker during walking: a pilot study for health elder

Walker operation completely relies on the walker handle, however most marketed walkers possess two horizontal handles. Several researchers have suggested that horizontal handles might lead to wrist injury. Therefore, the purpose of this study is to assess the relevant design aspects of walker for elderly people. 28 elders participated in this study; when the experiment was started, subject walked on the tile for 3 meter distance twice by using walker. Data for analysis were selected at the corresponding wrist deviation and vertical force. The results showed that during walker using, the mean wrist deviation was greater than zero. The largest vertical force is significantly larger than the smallest one, and different wrist deviation occurred at three phases, the largest wrist deviation while raising walker is larger than the smallest one, however, no significant different was found between the largest and smallest wrist deviation while pressing walker. No significant correlation occurred between weight and wrist deviation. The correlation between weight and vertical force was significantly positive. With wrist deviation walker use may cause injury to upper-limb, however wrists remain in a neutral position during hand movement to prevent damage. The findings of this study should improve the design of walker handles to reduce the wrist deviations of users.     

Effect of mortgage indebtedness on health of U.S. homeowners

This paper examines the effect of excessive mortgage indebtedness on health among homeowners using nine waves of the Health and Retirement Study from 1992 to 2008. Health status is measured by subjective well-being, number of depressive symptoms, and incidence of hypertension. Using average annual state-level home prices as an instrument, we attempt to identify the causal effect in an panel IV framework. Results from the panel IV estimations suggest that having a high mortgage loan to home value (LTV), defined as LTV at or above 80 %, leads to more depressive symptoms and a higher incidence of hypertension, but has no effect on subjective well-being. Since the results from panel estimations did not show that debt affects health, whether the panel IV results demonstrate a causal relationship depends critically on the exclusion assumption.     

Internet Communication Versus Face-to-face Interaction in Quality of Life

This study seeks to understand the role of the Internet in quality of life (QoL). Specifically, it examines the question of whether Internet communication serves, like face-to-face interactions, to enhance quality of life. It is hypothesized that the use of the Internet for interpersonal communication can improve quality of life among Internet users, just like face-to-face communication in everyday life. Sample survey data were collected in four Chinese cities, namely Hong Kong, Taipei, Beijing, and Wuhan, to serve as replicates to test the hypothesis. The Satisfaction with Life Scale (SWLS) of Diener (1984) was used to measure quality of life in the four cities. It was found that contrary to our expectation, Internet communication cannot predict quality of life while face-to-face communication with friends and family members can. The result was the same across the four Chinese cities. Possible reasons for this finding are examined and discussed.     

The application of a small group learning approach to social group work teaching - an exploratory study

A new modality – the small group learning approach, was developed for social group work courses for social work students in Hong Kong. A research study, aimed at understanding the students’ level of satisfaction with the new approach and exploring its effectiveness regarding enhancing students’ learning in social group work, was conducted for three cohorts of students in the academic years from 2013-14 to 2015-16. The findings indicated that its effectiveness was influenced by the quality of the tutors and the level of co-operation of the students. Strategies for improving the design and the implementation of the approach will be discussed     

The effects on children of witnessing violence: implications for social work practice

The study adopted a retrospective design to understand the effects of witnessing intimate partner violence (IPV) on children during their childhood and later in their adult life. The study was based on in-depth interviews with 12 adults from Hong Kong who had witnessed violence in their childhood. The respondents were chosen using an available sampling method. Thematic content analysis was used for data analysis. The findings of this study suggest that long-term adverse effects of witnessing violence are not caused simply by exposure to IPV in childhood, but the effects are associated with the social construction of victim identity.     

The welfare service practitioners’ perception of their power position in the user participation imperative

In the popular user participation rhetoric of social work practice, and amid the outcry for sharing power with the welfare service users when providers make service decisions, much research attention has been put on the circumstances that impeded the users’ voices, presuming that the service practitioners actually have de facto power over the service users. Based on the findings of a participatory research project conducted in Hong Kong, this paper scrutinises this presumed position of power from the service providers’ own perspective. Drawn from interviews of 47 service practitioners individually or in group, this phenomenological account is important for deciphering the conscious experiences that influence the service practitioners’ actions and reactions within participative spaces.