The virtual patient encounter--units of service in the electronic age

A patient, preoperative evaluation center can reduce delays and cancellations, but it's critical to measure staff workload and determine the best ways to coordinate care. See how one clinic in Ohio is succeeding with this effort.     

Mothers,fathers and children after divorce: The role of institutions

In recent years the increase in the divorce rate in many advanced countries and the predominance of female-headed families among the poor has generated much interest in the relationship between divorce and the welfare of mothers and children. In this paper I will review a small body of economic literature which has been recently developed in order to analyze the economic consequence of divorce on the welfare of fathers, mothers and children under alternative behavioral assumptions. Important economic and econometric issues arise from an analysis of welfare in non intact households as compared with intact households. In particular the focus is on the role that institutions play in post-divorce arrangements and important implications concerning policies for child support, custody, and visitation.Presidential Address of the Annual Congress of ESPE2000 held on June 15, 2000 in Bonn. I would like to thank Christopher Flinn, Rocio Ribero, Maristella Botticini and two anonymous referees for their helpful comments. Responsible editor: Alessandro Cigno.     

Untangling the commonalities and differences between domestic cross-regional experience and international experience in shaping speed of internationalization

Prior studies have paid attention to the influence of domestic experience on internationalization, for which domestic experience primarily refers to the accumulation of internationalization knowledge from industrial peers or partners at home. We argue that the commonalities and differences between international experience and domestic cross-regional experience have not been fully incorporated in previous frameworks in the literature. Thus, in untangling the commonalities, we purposively differentiate domestic experience into two dimensions, i.e., repetition-based experience and diversity-based experience, to investigate the contingent role of making domestic cross-regional investments in shaping the relationship between international experience and the speed of internationalization. We expect that these two dimensions of domestic experience will moderate the relationship between international experience and the speed of internationalization in a different way. More specifically, repetition-based experience has a negative moderating effect while diversity-based experience has a positive moderating effect. Further, considering the differences between international investments and domestic investments, we expect that the joint impacts of international experience and domestic cross-regional experience on internationalization speed are contingent on whether firms have sufficient resources to support multiple learning or whether institutions between the home country and foreign country is similar enough for cross-context application. We expect that financial slack and institutional distance between prior foreign entries' country and the home country play significant three-way moderating roles in setting boundaries for the relationship between domestic experience and international experience. Based on the analysis of 302 Chinese publicly listed firms from 2001 to 2014, the dynamic panel data regression results support our hypotheses. Overall, our simultaneous consideration of commonalities and differences between domestic investments and international investments sheds light on how MNCs learn from both international and domestic investments to speed up their foreign expansions.     

How Much Does Hiring and Firing Cost? Survey Evidence from a Sample of Italian Firms

We analyse the Italian labour market, which is typically considered to be highly regulated. We focus on the costs imposed on firms by the institutional environment in which they operate, and on the adjustment strategies that they pursue as a result. We have followed two complementary approaches: the analysis of the development of the laws relating to hiring and firing, together with a set of interviews of 61 manufacturing firms. This also allows us to quantify the extent of turnover costs on the total labour costs. Hiring costs, which include recruiting and training, range between 2.0 and 2.6 months of labour costs; firing costs range from less than half a monthly labour cost to 20 months of labour costs in cases of conflict.     

Labour Force Transitions among Married Women in the USA

This paper describes the patterns of labour market transitions for a cohort of married women in the USA drawn from the National Longitudinal Survey and observed between 1968 and 1991. The empirical analysis of labour market movements is motivated by human capital theory augmented by demographic and life-cycle considerations. These movements are investigated by estimating competing risk models of labour force spell duration. The results show that the determinants of spell lengths and the determinants of the reasons for spell terminations vary across labour market states. More importantly, both the labour market state in which an individual is observed over her work cycle and the labour market state to which she moves are relevant in shaping her spell length and her tradeable characteristics in the labour market.     

An improved class of estimators for the population mean

Starting from the Rao (Commun Stat Theory Methods 20:3325–3340, 1991) regression estimator, we propose a class of estimators for the unknown mean of a survey variable when auxiliary information is available. The bias and the mean square error of the estimators belonging to the class are obtained and the expressions for the optimum parameters minimizing the asymptotic mean square error are given in closed form. A simple condition allowing us to improve the classical regression estimator is worked out. Finally, in order to compare the performance of some estimators with the regression one, a simulation study is carried out when some population parameters are supposed to be unknown.     

TRUST,COORDINATION, AND THE INDUSTRIAL ORGANIZATION OF POLITICAL ACTIVISM

We study political activism by several interest groups with private signals. When their ideological distance to the policymaker is small, a “low‐trust” regime prevails: agents frequently lobby even when it is unwarranted, taking advantage of the confirmation provided by others' activism; conversely, the policymaker responds only to generalized pressure. When ideological distance is large, a “high‐trust” regime prevails: lobbying behavior is disciplined by the potential contradiction from abstainers, and the policymaker's response threshold is correspondingly lower. Within some intermediate range, both equilibria coexist. We then study the optimal organization of influence activities, contrasting welfare levels when interest groups act independently and when they coordinate. (JEL: D72, D78, D82)     

Empowering manufacturing personnel through functional understanding

A growing interest in knowledge management and standardisation, has increasingly led organisations to implement employee training programs. For the manufacturing workforce, however, these remain limited to informal ‘On-the-Job’ approaches, administered by peer colleagues – particularly in Small and Medium Enterprises (SMEs) where economic, educational, cognitive and cultural constraints are often deeply embedded. This paper proposes a methodology for training the manufacturing workforce on the functions of products, and presents a case study conducted in a UK-based manufacturing SME – aiming to verify our two research hypotheses: a) Functional Analysis Diagrams of the company’s products and parts would assist in knowledge assimilation; and, b) knowledge assimilation has a positive effect on work quality and productivity levels. By applying statistical inference methods on long-term quantitative data and survey results, we confirmed substantial improvements in work quality (63%) and increased productivity (67%), supporting our hypotheses and suggesting that the proposed methodology can be a promising solution for the industry.     

SMEs and Marketing: A Systematic Literature Review

This paper presents a systematic review of recent academic literature analysing the role, organization and management of marketing activities in small and medium‐sized enterprises (SMEs). To this end, 310 articles published between 2006 and 2015 in 69 main journals devoted to small firms/entrepreneurship and management/marketing fields were analysed. This review shows that SMEs’ marketing has received great attention in both management and marketing literature in recent years. Findings reveal, on the one hand, the emerging role of networks and information and communication technologies in marketing behaviour by SMEs, and on the other hand a research gap in terms of specific marketing practices. Entrepreneurial marketing has been used as the main conceptual framework in reviewed studies, even if findings overall still point out a distance between the theoretical bases of reviewed contributions and the study of SMEs’ marketing behaviour and practices. Therefore, future research on the role of resources, relationships and networks could benefit from the combination of theories developed within the field of entrepreneurship with other approaches such as the resource‐based view, the dynamic capabilities theory and the Industrial Marketing and Purchasing (IMP) framework.     

Interlocking directorship across Italian listed companies: evidence from a natural experiment

The financial crisis of 2008 and the introduction of the Interlocking Ban in 2011 (for financial firms) deeply influenced the Italian corporate governance system. The aim of the present study is to investigate to what extent personal ties among the directors of Italian listed companies have changed after these two events. We describe the evolution and dimension of the phenomenon of interlocking directorship (ID) for all the Italian listed companies over the period 1998–2013 using different methodologies. Social network analysis discloses the existence of clusters of companies whose links remain dense after the crisis, while connections to the peripheral units of the system decrease, reducing the overall connectedness. Results reveal that, over the period, there is a reduction in the cumulation ratio which still remains high and mainly due to a high number of directorships for multiple directors. This reduction is more severe after 2008 when both the financial crisis and the Interlocking Ban occur. In disentangling the two effects we observe ID reduction during and after the crisis, also for non-financial firms, confirming the general tendency of a decline in national board interlocking networks.