Competition Between Banks and Building Societies in the Retailing of Financial Services

Within the financial services sector there has been diversification on a vast scale, with varying degrees of success. Financial services are increasingly viewed as products, the various branch networks as channels of distribution. The competition between banks and building societies has become a major battleground in the war for consumers' financial services expenditure. Both types of organization have a strong presence in the high street and have become major users of media advertising and other marketing weaponry. Historically, they have both enjoyed strong but different forms of relationship with their customers; these differences are rapidly diminishing as each invades the other's trading territory. This paper presents results from a study of bank-building society competition, illustrating the attributes and dimensions upon which consumers tend to base their choices. Financial services retailers are urged to base their marketing strategies upon a clear understanding of consumer needs and motives, not upon ‘me-too’ responses to competitors' moves. As many product retailers have discovered to their cost, heavy marketing expenditure cannot be a substitute for a well founded retail marketing strategy.     

Maximum likelihood estimation in a model with interval data: a comment and extension

The purpose of this article is, first, to extend Poon et al. 's (1993) maximum likelihood estimation (MLE) of the correlation coefficient based on interval data to the regression case. Secondly, this paper shows how the traditional method of collecting interval data with the intervals chosen by the researcher can be easily modified to avoid the problems discussed by Poon et al. (1993). The MLE for this modification to the regression problem is presented. Finally, all the methods discussed in this paper are used to estimate the effects of grade point average and gender on student perceptions of the percentage of their classmates who have cheated on at least one exam in college.     

Determinants of Police Job Satisfaction

This paper reports the results of a partial replication and extension of Reiss's (1967) study of police job satisfaction. Utilizing indicators similar to those employed by Reiss, the study first determines the applicability of his results to a second sample of police officers at a more recent time. Second, it explores two new variables potentially related to job satisfaction: years on the force and years in current rank. Third, it employs multiple regression analysis to isolate the most predictive of the variables related to job satisfaction. Four variables account for most of the variance explained. The implications of the findings for enhancing police job satisfaction are examined.     

The Radical Perspective in Sociology

The objective of this paper is to clarify some of the perspectives of the discipline of sociology, to identify radical viewpoints and how they have evolved and converged, and to indicate some of the consequences of a radical sociology and its prospects. A radical sociology calls for a radical perspective, namely, a structural perspective. Such a perspective requires uncovering economic and political realities in the attempt to understand social structure. Intellectual relevance should not merely be cloaked in terms of efficacy demands which derive from state welfarism and militarism, but should be the extension of a radical and structuralist perspective.     

Workplace discrimination and disfigurement: the national EEOC ADA research project

Using the Integrated Mission System of the Equal Employment Opportunity Commission, the employment discrimination experience of Americans with disfigurement is documented. Key dimensions of workplace discrimination involving Americans with disfigurement and persons with missing limbs are compared and contrasted. Specifically, the researchers examine demographic characteristics of Charging Parties; the industry designation, location and size of Respondents/employers; the discrimination Issue (i.e., type of adverse action) alleged to occur; and the legal outcome or Resolution of these allegations. Charging Parties with disfigurement who are female or between 30 and 39 years of age are more likely to encounter employment discrimination than their counterparts with missing limbs. Harassment and Non-wage Benefits are the Issues that emerge in higher proportion. Allegations derived from persons with disfigurement are more common in among mid-size employers, those located in the South, or those in Retail or Service industries. Following investigation, allegations derived from persons with disfigurement are less likely to have Merit Resolutions than those brought by Charging Parties with missing limbs.     

An examination of the relationship between child sexual offending and psychopathy

The participants in this study were adult males (N = 111) who were accused of various sexual crimes against children 16 years of age or younger, and who were evaluated at a state forensic facility in a large Midwestern state. This study examined the relationship of Psychopathy Checklist-Revised (PCL-R) scores to type of child sexual offender (same sex extrafamilial, opposite sex extrafamilial, and incest offenders), the presence of violence during the most recent child sexual offense, and criminal versatility. Results indicated that those sexual offenders who employed physical violence against the children they abused were significantly more psychopathic than those who did not. No significant differences were found between types of child sexual offenders or with general criminal versatility.     

Transportation Hardship: Are You Better off with a Car?

Growing evidence demonstrates the importance of transportation in improving family economic well being. This article sheds light on the hardship that one important transportation asset, private vehicles, may exert on families. Data from the Iowa Transportation and Employment Survey provided a unique opportunity to understand how vehicle access enables households to meet their basic needs, but may exacerbate their problems through the creation of additional demands on resources. Approximately 26% of the sample reported having experienced transportation hardship. The strongest predictors of transportation hardship were the presence of children in the household, low income, driving less reliable vehicles, and the unavailability of transportation assistance from someone outside the household. How to help families meet their transportation needs in light of this evidence remains open to debate.