Self‐policing and reinforcement as alternatives to government regulation for quality assurance in research

The issue of government regulation of scientific research exists in the context of an increasingly litigious society and a growing reliance on legal contracts in lieu of informal agreements. These trends suggest regulation of research may intensify in the absence of countermeasures by the researchers themselves. This paper explores the possibility that increased or altered discipline within the research community itself could result in sufficient quality control to obviate the need for increased government regulation. Possible actions are suggested for program managers, for universities, and for researchers.     

Great Expectations: The Growing Divide between Students and Social Work Educators

This article examines and reflects upon initial findings from a longitudinal study evaluating the experiences and views of students on professional social work programmes across four higher education institutes in the North West of England, on the BA and the MA routes. The paper focuses on one aspect of this study; the students' experience of assessment. In particular it examines how students experienced the process of learning, assessment, support and feedback, which was found to be in part shaped by previous educational experiences. The range of assessment methods previously experienced by students was diverse, some of which were more helpful than others in preparing them for their professional training. Lack of foundation subject knowledge presented a challenge to students on both courses, in particular for MA students who were being assessed at ‘M’ level. Unmet expectations of both the amount and type of support created anxiety, frustration and even anger for some. The ‘search for certainty’ led to anxiety amongst many first year students who believed that academics could facilitate the assessment process by providing ‘the answer’. This exploration of assessment reveals, we believe, a growing divide in the expectations of social work students and their educators.     

Taking Aim at Good Targets: Inter-rater Agreement of Listening Competency

In a post hoc study conducted on closed files at the Centre of Audio-Psycho-Phonology, the psychometric distributionof Listening Threshold decibel scores was found to be positively skewed, and in some cases bi-modal, necessitating the use of non-parametric statistics for hypothesis testing. The author notes inappropriate statistical usage in previously published studies investigating the Listening Threshold variable. Once correct statistics are applied, and appropriate controls are introduced for expected ceiling and interaction effects, Listening Threshold decibel scores were found to decrease significantly following treatment using the Tomatis remedial listening program.     

The Impact of (In)effective Listening on Interpersonal Interactions

Most reviews of “listening research” are narrow in scope, focusing only on research published by listening and communication scholars. Given that unique contributions to listening have been provided by scholars from disciplines as varied as psychology, anthropology, management, and linguistics, this review explores connections and divergences that span the academic landscape. After briefly introducing and reviewing listening related research from three primary areas—information processing, competent behavior, and individual differences—we offer a heuristic framework that ties these lines of study together and provides a structure for assessing and generating new listening research. A concluding section suggests lines of future investigation.     

NIU Listening Exam: Assessing College Level Listening Skills

The NIU (Northern Illinois University) Listening Exam is a 45-item videotaped exam that assesses eight college level listening skills. This essay describes the criteria that the exam was designed to meet, the procedures used for designing and developing the exam, and the results of its pilot use.     

Powerful Youth: Determining Successful Participation in an HIV Support Group for Youth

In this article, the authors report on a qualitative study that explored the use of narrative therapy with a diverse group of older adults dealing with mental health and substance misuse issues. Narrative therapy supports individuals to critically assess their lives and develop alternative and empowering life stories that aim to keep the problem in its place. Although the literature suggests this is a promising intervention for individuals, there is a lack of research on narrative therapy and group work. Aiming to address this gap, the authors developed and researched a narrative therapy group for older adults coping with mental health and substance misuse issues in Toronto, Canada. Taking an ethnographic approach, field notes and interviews provided rich data on how, when, and for whom, such a group could be beneficial. Findings contribute to the literature on group work, older adults, and narrative therapy.     

On the Use of Buy Up as a Model of Customer Choice in Revenue Management

We consider settings in which a revenue manager controls bookings over a sequence of flights. The revenue manager uses a buy‐up model to select booking limits and updates estimates of the model parameters as data are accumulated. The buy‐up model we consider is based upon a simple model of customer choice, wherein each low‐fare customer who is not able to purchase a low‐fare ticket will, with a fixed probability, “buy up” to the high fare, independent of everything else. We analyze the evolution of the parameter estimates (e.g., the buy‐up probability) and chosen booking limits in situations where the buy‐up model is misspecified, that is, in situations where there is no setting of its parameters for which its objective function gives an accurate representation of expected revenue as a function of the booking limit. The analysis is motivated by the common situation in which a revenue manager does not know precisely how customers behave but nevertheless uses a parametric model to make decisions. Under some assumptions, we prove that the booking limits and parameter estimates converge and we compare the actual expected revenue at the limiting values with that associated with the booking limits that would be chosen if the revenue manager knew the actual behavior of customers. The analysis shows that the buy‐up model often works reasonably well even when it is misspecified, and also reveals the importance of understanding how parameter estimates of misspecified models vary as functions of decisions.