What makes age diverse teams effective? Results from a six-year research program

Based on a new model of productivity in age diverse tams, findings from a six-year research program are reported in which data from more than 745 natural teams with 8,848 employees in three different fields (car production, administrative work, financial services) were collected. Moreover, central assumptions of this model were tested with a representative survey of the German workforce (N = 2,000). Results support both significant advantages and disadvantages for age-mixed teams. Based on the findings, the following preconditions for the effectiveness of age diverse teams are identified: high task complexity, low salience and high appreciation of age diversity, a positive team climate, low age-discrimination, ergonomic design of work places, and the use of age differentiated leadership. Based on these insights, we developed a new training for supervisors, which addresses the aforementioned aspects and seeks to improve team performance and health of team members. It was found that the training reduces age stereotypes, team conflicts and enhances innovation. Thus, we can conclude that effective interventions for a successful integration of elderly employees in work groups are available and that combinations of measures that address ergonomic design issues, team composition and leadership are to be strongly recommended for practice.     

Assessment of cognitive workload of in-vehicle systems using a visual peripheral and tactile detection task setting

The increase of driver information and infotainment systems includes also interaction technologies like speech interaction that minimize visual-manual demand and put the focus to cognitive demand. The question is whether this could lead to distraction effects and decreased traffic safety. This study presents an evaluation method for cognitive demand based on different detection paradigms in a dual task setting. A listening and a backward counting task are realized on three difficulty levels as simulations of cognitively loading secondary tasks and investigated using a visual versus a tactile detection paradigm. The results show that both detection paradigms are able to discriminate the task levels and that subjects successfully apply compensation strategies in the dual task setting especially during the listening task.     

Cognitively automated assembly processes: a simulation based evaluation of performance

The numerical control of an experimental assembly cell with two robots--termed a cognitive control unit (CCU)--is able to simulate human information processing at a rule-based level of cognitive control. To enable the CCU to work on a large range of assembly tasks expected of a human operator, the cognitive architecture SOAR is used. The CCU can plan assembly processes autonomously and react to ad-hoc changes in assembly sequences effectively. Extensive simulation studies have shown that cognitive automation based on SOAR is especially suitable for random parts supply, which reduces planning effort in logistics. Conversely, a disproportional increase in processing time was observed for deterministic parts supply, especially for assemblies containing large numbers of identical parts. In this contribution, the effect of phase-shifts in deterministic part supply is investigated for assemblies containing maximal different parts. It can be shown that the concept of cognitive automation is as well suitable for these planning problems.     

Ergonomic analysis of safety signs: a focus of informational and cultural ergonomics

This paper presents the results of a research carried out in the states of Pernambuco and Rio Grande do Sul, Brazil about differences and similarities in the graphic representation of safety signs at factories of food, steel, shoes and construction/ building industries, together with their workers' opinions on the security signs. The overall results show differences in the sign structure across the states, confirming the influence of cultural differences on the design of safety signs, which must be taken into account during the design process.     

Recovery and detachment between shifts, and fatigue during a twelve-hour shift

The study investigated the role of recovery and detachment in the break period between two shifts for fatigue in the current shift. A time-based paper-and-pencil diary study was carried out observing sixty-four railway controllers over ten consecutive working shifts. The results demonstrated that fatigue in the current shift was not only affected by recovery and psychological detachment during break phases before a shift, but also by fatigue at shift onset and perceived workload during the shift.     

Control centers design for ergonomics and safety

This paper shows the general design conditions about ergonomics and safety for control centers in the petrochemical process industry. Some of the topics include guidelines for the optimized workstation design, control room layout, building layout, and lighting, acoustical and environmental design. Also takes into account the safety parameters in the control rooms and centers design. The conditions and parameters shown in this paper come from the standards and global advances on this topic on the most recent publications. And also the work was supplemented by field visits of our team to the control center operations in a petrochemical company, and technical literature search efforts. This guideline will be useful to increase the productivity and improve the working conditions at the control rooms.     

Virtual reality based therapy for post operative rehabilitation of children with cerebral palsy

Virtual reality is the use of interactive replication created with computer hardware and software to impart users with opportunities to engage in environments that appear to feel similar to real world objects and events. The commonest rehabilitation program of cerebral palsy children involves stretching, strengthening, mobilization and various other activities, whereas the use of virtual reality based training (VRBT) for rehabilitation of cerebral palsy is not common. To understand the effect of VRBT a study was formulated. Twenty nine subjects participated (study group--14 and control group--15). Outcome measures were MACS, PBS, level of participation, motivation, cooperation and satisfaction of the child. Results revealed that balance and manual ability were significantly improved in both the groups (Balance: study: t-2.28, p<0.05; control: t-3.5, p<0.01; Manual ability: study: t-5.58, p<0.001; control: t-7.06, p<0.001). PBS had significantly greater improvement in the study group (t-t-2.02, p<0.05). Level of participation, motivation, cooperation and satisfaction of the child were also reported to be significantly higher among the study group as compared with control group. To the author's best knowledge, this is the first study on using the VR-based therapy for the postoperative rehabilitation of children with CP which need further elaboration with larger sample size.     

Co-variation in time between near-far accommodation of the lens and trapezius muscle activity

Visual strain and discomfort may contribute to the generation of work-related musculoskeletal disorders among e.g. computer workers. A positive correlation on a group level between eye-lens accommodation and trapezius muscle activity has been reported. In this study we investigated the possibility of a direct, fast, connection between lens accommodation and trapezius muscles activity. The subjects focused alternately on Near and Far targets, with a mean switch time of 5 s, through four different lenses. The cross-correlation, R(tau) was computed, between the time signals of accommodation and electromyography (EMG) from 23 subjects. In the overall mean R(tau) of 736 curves, a small but significant correlation peak (0.019) with a delay (of the EMG signal) of about 0.3 s, revealed a small common component in the two signals. Among the lenses, the positive lens (3.5 D), showed the highest correlation peak (0.040). The correlation may be caused by a direct "hard-wired" connection between the ciliary and trapezius muscles. But it could also be caused indirectly by the subject's need for a more stable head in a more demanding visual task. The latter is supported by the result that the correlation was the highest in the positive lens condition. The present correlation is however weak and it has probably a low practical importance.     

Eye- and neck/shoulder-discomfort during visually demanding experimental near work

Frequent use of digital information technology has an impact on eye- and neck/shoulder-discomfort. Studies with cross sectional and intervention design indicate an association between the two symptom categories. Still, whether visually demanding near work, per se, contributes to increased neck/shoulder discomfort remains a question of debate. The aim of this laboratory study was to assess if visually demanding experimental near work affects eye- and neck/shoulder-discomfort when the posture was adjusted for comfort and no movements were allowed. Thirty-three healthy subjects performed a visually demanding computer screen task (viewing task) under four different optical lens conditions: binocular -3.5 D and monocular -3.5 D, +3.5 D and ± 0 D. During the experiment subjects were seated in an office chair (with neck support) that was individually adjusted for comfort. At baseline and after each viewing task, subjects reported their perceived eye- and neck/shoulder discomfort on Borg's CR-10 scale. Results show a significant increase of eye discomfort between baseline and the first viewing task, and a significant increase in neck/shoulder discomfort from baseline throughout the first three viewing tasks. Further analysis is required to determent whether the neck/shoulder discomfort was induced by the demanding near work or the static posture, or a combination.