The Identity‐Matching Principle: Corporate and Organizational Identification in a Franchising System*

This paper examines corporate and organizational identification in franchisee organizations from the perspective of the social identity approach. We propose the identity‐matching principle (IMP) as a heuristic for understanding and predicting the different effects of nested identifications. According to the IMP, when identifications and relevant behavioural or attitudinal outcomes address the same level of categorization, their relationship will be stronger. A study is presented with employees (n=281) matched to managers (n=101). Supporting the IMP, organizational identification (but not corporate identification) predicted customer‐oriented behaviour on the level of the local organization, whereas corporate identification (but not organizational identification) predicted attitude toward corporate citizenship behaviour. Furthermore, multilevel analyses showed that these relationships were enhanced in organizations where managers displayed the respective behaviours themselves to a greater extent. Implications for theorizing about leadership and organizational attachments are discussed alongside recommendations for organizational practitioners.     

Why does organizational identification relate to reduced employee burnout? The mediating influence of social support and collective efficacy

Although prior studies have consistently shown that organizational identification can reduce employees' stress and burnout, little is known about the mediating processes that underlie this relationship. Against this backdrop and building on recent theoretical work on the social identity model of stress, the present research tests a two-step mediation model for the organizational identification–burnout link. Specifically, it is hypothesized that employees who strongly identify with their organization are particularly likely to receive social support from their colleagues. This, in turn, should promote a sense of collective efficacy and, as a consequence, negatively relate to burnout. Data from a study with 192 Italian high schoolteachers supported the hypotheses.     

The Matter of Space: Bodily Performances and the Emergence of Boundary Objects During Multidisciplinary Design Meetings

Prior research has identified the importance of embodied action in establishing representational infrastructure during disruptions in interdisciplinary work. This study expands on such research by examining meetings of interdisciplinary museum design teams—including educators, designers, researchers, and museum professionals. In these meetings, the museum space (exhibition room) emerges as a boundary object as it is presented through diverse material artifacts including floor-plans and mock-ups. The authors’ analyses identify and describe bodily and discursive practices of place-making and place-imagining that the participants perform as they attempt to maintain continuity across these shifting material forms and occasions.     

Special Education Knowledge Seen as a Social Problem

The article is based on a historical study aiming at analysing the historical determinants for the academic content of the special educational discipline-regarding both ideological attitudes against disability and segregation and more concrete initiatives of action-as it appeared when the expert-function of special education was established during the 1920s and 1930s in Sweden. As the determinants I consider the nineteenth, as well as the twentieth cetury's socio-ideological, educational political and educational philosophical discourses. In order to describe the tendencies in contents I have used the first Scandinavian journal in the special educational field (Hjalpskolan). I have in my discussion been inspired by Michel Foucault's analysis of subtle conditions of power, in the forms of regulations and control mechanisms between the societies 'normal' and its marginal groupings. The essence of the study is that these tendencies are socially constructed within the knowledge tradition of the swedish compulsory school system. Despite their variations they can be classified as follows: a moralizing theme, where the various scientifically coloured arguments for and against segregation are discussed. A religious 'merciful' theme; the genuine human loving compassion with 'the societies least fortunate'. Finally, the sociopolitical theme with focus on socio-economical discussion.     

Leadership behaviour and leader self-reported well-being: A review,integration and meta-analytic examination

ABSTRACT

While the link between leadership and follower well-being is well established, less is known about the relation between leaders’ leadership behaviour and their own well-being. Particularly, a systematic integration of existing studies is missing. Based on an integrated framework summarising major theories on the leader well-being–leadership link, we quantitatively synthesised findings on the relations between different leadership behaviours and leader well-being indicators. The meta-analytical results (95 effect sizes; N?=?12,617) confirmed significant relationships of constructive and destructive leadership with leader well-being in the expected directions. Relative weight analyses on the constructive leadership behaviours showed that change-oriented and relational-oriented leadership (e.g. transformational, participative) accounted for more variance in leader well-being than task-oriented leadership (e.g. transactional). Regarding destructive leadership, active destructive leadership (e.g. abusive supervision) showed stronger negative associations with leader well-being than passive leadership (e.g. laissez-faire). Based on our integrated framework, we proposed and found support for divergent patterns of associations for different forms of well-being (positive vs. negative, short-term vs. long-term, job-related vs. general). Our study demonstrates a considerable linkage between leader well-being and leadership, supporting the adoption of leadership development programmes and organisational health interventions for leaders given their impact on employees, teams and organisations.     

A Test of Basic Assumptions of Affective Events Theory (AET) in Call Centre Work1

Based on data from 2091 call centre representatives working in 85 call centres in the UK, central assumptions of affective events theory (AET) are tested. AET predicts that specific features of work (e.g. autonomy) have an impact on the arousal of emotions and moods at work that, in turn, co‐determine job satisfaction of employees. AET further proposes that job satisfaction is an evaluative judgement that mainly explains cognitive‐based behaviour, whereas emotions and moods better predict affective‐based behaviour. The results support these assumptions. A clear separation of key constructs (job satisfaction, positive and negative emotions) was possible. Moreover, correlations between several work features (e.g. supervisory support) and job satisfaction were, in part, mediated by work emotions, even when controlling for gender, age, call centre type (in‐house versus outsourced centres) and call centre size. Predictions regarding consequences of satisfaction and affect were partly corroborated as continuance commitment was more strongly related to job satisfaction than to positive emotions. In addition, affective commitment and health complaints were related to both emotions and job satisfaction to the same extent. Thus, AET is a fruitful framework for explaining why and how specific management strategies used for designing work features influence important organizational attitudes and well‐being of employees.     

Social creativity as a function of agent cognition and network properties: A computer model

Inventions – concepts, devices, procedures – are often created by networks of interacting agents in which the agents can be individuals (as in a scientific discipline) or they can themselves be collectives (as in firms interacting in a market). Different collectives create and invent at different rates. It is plausible that the rate of invention is jointly determined by properties of the agents (e.g., their cognitive capacity) and by properties of the network of interactions (e.g., the density of the communication links), but little is known about such two-level interactions. We present an agent-based model of social creativity in which the individual agent captures key features of the human cognitive architecture derived from cognitive psychology, and the interactions are modeled by agents exchanging partial results of their symbolic processing of task information. We investigated the effect of agent and network properties on rates of invention and diffusion in the network via systematic parameter variations. Simulation runs show, among other results, that (a) the simulation exhibits network effects, i.e., the model captures the beneficial effect of collaboration; (b) the density of connections produces diminishing returns in term of the benefits on the invention rate; and (c) limits on the cognitive capacity of the individual agents have the counterintuitive consequence of focusing their efforts. Limitations and relations to other computer simulation models of creative collectives are discussed.     

Sparking debate? Political deaths and Twitter discourses in Argentina and Russia

The big question that pervades debate between techno-optimists and their detractors is whether social media are good for democracy. Do they help to produce or accelerate democratic change or, alternatively, might they hinder it? This article foregrounds an alternative perspective, arguing that individual social networking applications likely do not fulfil a single political function across national contexts. Their functionality may be mediated instead by language and by pre-existing relationships between the state and offline domestic media. We arrive at this conclusion through examining reactions on Twitter to two fatal events that occurred in early 2015: the death in suspicious and politically charged circumstances of the special prosecutor Alberto Nisman in Argentina, and the murder in Russia of opposition activist Boris Nemtsov. Several similarities between the two deaths provide the conditions for a comparative analysis of the discourses around them in the Spanish-language and Russian-language Twitter spheres, respectively. In Russia, a hostile social media environment polluted by high levels of automated content and other spam reduced the utility of Twitter for opposition voices, who work against an increasingly authoritarian state. In Argentina, a third-wave democracy, Twitter discourses appeared as predominantly coextensive with other pro-government and opposition online, print, and broadcast information and opinion sources, thus consolidating and amplifying a highly polarized and repetitive wider public political conversation. Despite the potential for social media to help citizens circumvent formal and informal restrictions to discursive participation in national public spheres, in the cases that we compare here domestic political structures play a key role in determining the uses and limitations of online spaces for recounting and expressing opinion on current affairs stories involving the state.     

Modelling method effects as individual causal effects

Summary.  Method effects often occur when different methods are used for measuring the same construct. We present a new approach for modelling this kind of phenomenon, consisting of a definition of method effects and a first model, the method effect model , that can be used for data analysis. This model may be applied to multitrait–multimethod data or to longitudinal data where the same construct is measured with at least two methods at all occasions. In this new approach, the definition of the method effects is based on the theory of individual causal effects by Neyman and Rubin. Method effects are accordingly conceptualized as the individual effects of applying measurement method j instead of k . They are modelled as latent difference scores in structural equation models. A reference method needs to be chosen against which all other methods are compared. The model fit is invariant to the choice of the reference method. The model allows the estimation of the average of the individual method effects, their variance, their correlation with the traits (and other latent variables) and the correlation of different method effects among each other. Furthermore, since the definition of the method effects is in line with the theory of causality, the method effects may (under certain conditions) be interpreted as causal effects of the method. The method effect model is compared with traditional multitrait–multimethod models. An example illustrates the application of the model to longitudinal data analysing the effect of negatively (such as 'feel bad') as compared with positively formulated items (such as 'feel good') measuring mood states.