The Use of Video Modeling,Prompting, and Feedback to Increase Credit Card Promotion in a Retail Setting

We evaluated the use of video modeling, role play, prompting, and feedback to increase credit card promotion by sales associates in a retail setting. We first used the Performance Diagnostic Checklist (Austin, 2000 Austin, J. 2000. “Performance analysis and performance diagnostics”. In Handbook of applied behavior analysis, Edited by: Austin, J. and Carr, J. E. 321–349. Reno, NV: Context Press.  [Google Scholar]) to identify the variables contributing to the poor performance of two sales associates. Based on the results, we developed an intervention package that included a video model, instructional prompt cards, role play, and feedback. During baseline, target employees asked a mean of 26% of customers to enroll in the credit card program. Following intervention, target employees asked a mean of 84% of customers to enroll in the credit card program. Furthermore, employees rated the intervention as enjoyable, as effective, and as a system that they would continue to use. The results illustrate the effectiveness of video modeling, prompting, and feedback in increasing credit card promotions and delivering critical information about the card to daily customers.     

Environmental and social supply chain management sustainability practices: construct development and measurement

The purpose of this paper is to conceptualise and operationalise the concept of supply chain management sustainability practices. Based on a multi-stage procedure involving a literature review, expert Q-sort and pre-test process, pilot test and survey of 156 supply chain directors and managers in Ireland, we develop a multidimensional conceptualisation and measure of social and environmental supply chain management sustainability practices. The research findings show theoretically sound constructs based on four underlying sustainable supply chain management practices: monitoring, implementing systems, new product and process development and strategy redefinition. A two-factor model is then identified as the most reliable: comprising process-based and market-based practices.     

The Relationship Between State Abortion Policies and Abortion Providers

This study empirically examines whether restrictive state abortion laws have an impact on the number of abortion providers over the period 1982–2005. The empirical results find that medicaid funding restrictions, parental involvement laws and targeted regulation of abortion providers (TRAP laws) annual licensing fees significantly deter physicians or organizations from becoming or remaining abortion providers. The numerical impact of a Medicaid funding restriction, parental involvement law and a TRAP licensing fee is to reduce the number of abortion providers per 100,000 pregnancies by 12.8, 19.6 and 15.5, respectively, as compared to states without these restrictive abortion laws. The empirical results also show that parental notification laws have a significantly larger negative impact on the number of abortion providers than parental consent laws.     

Analysis of incomplete durations with application to contraceptive use

Models for analysing incomplete durations obtained from cross-sectional surveys are presented. The aim of the paper is to develop a framework for analysing the incomplete duration of episodes in progress at the time of the survey by formulating generalized linear models and fitting and assessing them by using standard statistical packages. The maximum quasi-likelihood method is used for model fitting. The choice of the distribution and the diagnostic procedures are discussed. Simulated data from two distributions (the Weibull and log-logistic distributions) are used to evaluate the methodology developed and to assess model misspecifications. A data set on the current use of the contraceptive pill from a cross-sectional survey in Egypt is analysed.     

Strategic issues for the Trustee Savings Banks

Since the mid-1970s, the TSB Group has changed from a group of 73 savings banks offering basic deposit services to one of the U.K.'s leading financial service groups. The object of this article is to outline the background to the U.K. savings bank movement, the TSB Group's strategy in the period 1976–1984 and current business issues. The article is divided into four sections: The Background to the U.K. Savings Bank Movement; TSB in Transition 1976–1984; The TSB Group Reconstruction; TSB in the 1980s and 1990s.     

Economic antecedents of mental hospitalization: a nineteenth-century time-series test

More than 100 studies have cited M. Harvey Brenner's (1973) claim that fluctuations in the economy increase the onset of mental illness and thus generate increases in mental hospitalization. Published attempts to replicate Brenner, however, have considered only twentieth-century data. One of Brenner's most memorable claims was that a stable inverse relationship between mental illness and the economy could be seen over a 127-year span beginning in the early nineteenth century. Unfortunately, no research since Brenner's has considered nineteenth-century populations. In this paper we analyze the hypothesis that economic change provokes a substantial fraction of first admissions to mental hospitals. We used admissions registers from the three institutions to construct a data base that approximates a psychiatric case register for a nineteenth-century American city from 1881 to 1891. Time-series tests show no support for the "provocation" hypothesis.     

Smoking and Membership in a Fraternity or Sorority: A Systematic Review of the Literature

Abstract

Objective: Fraternity and sorority members have higher rates of smoking than other college students. This systematic review examines studies that included fraternity/sorority membership in their investigation of smoking behaviors. Participants/Methods: Studies identified in MEDLINE, PsychInfo, JSTOR, CINAHL, ERIC, and Google Scholar published between 2003 and 2013 were included if they included fraternity and/or sorority membership, were written in English, published in a peer-reviewed journal, and had smoking as an outcome variable. Nineteen studies were identified for the review. Results: Fraternity/sorority members were more likely to be nondaily smokers. Members who lived in the fraternity/sorority house had higher rates of smoking than members who lived elsewhere. Fraternity/sorority member smoking was associated with alcohol and other substance use. The influence of no-smoking policies on fraternity/sorority member smoking was also examined. Conclusions: Fraternity/sorority membership was associated with higher rates of smoking, but this association was influenced by other substance use and environmental factors.     

Adopted adults’ perception of their need to search: Implications for clinical practice

Abstract

This paper extracts some common themes that have emerged from various studies of adoptees’ searches and reunions. It then considers the potential relevance of these themes in sharpening the diagnostic and therapeutic acumen of the dynamically‐oriented clinician treating the adopted client. Implied are modifications in treatment approaches that should be considered in working with the adoptee.