Not Forbidding Isn't Allowing: The Cognitive Basis of the Forbid-Allow Asymmetry

Previous research demonstrated that respondents are more likelyto endorse the idea that something should "not be allowed" (or"not be forbidden") than to endorse the idea that it shouldbe "forbidden" (or "allowed"), even though these expressionsseem logically equivalent. The hypothesis is advanced that thisasymmetry is due to the response behavior of indifferent respondentswho neither endorse that something should be forbidden nor thatit should be allowed, resulting in higher endorsements of thenegative form of both question wordings. Data consistent withthat explanation are presented and the cognitive mechanism underlyingthe response behavior of indifferents is discussed.     

The visual construction of “the people” and “proximity to the people” on the online platforms of the National Front and Swiss People’s Party

The article explores and compares how the online communication of the National Front (FN) and Swiss People’s Party (SVP) visualise and define “the people” and “proximity to the people” in the wake of the Swiss federal elections and the French regional elections in 2015. Considerations based on netnography, discourse analysis and visual culture studies inform the corpus-based approach of the study. The results of the analysis show significant differences in the way each party represents itself: the FN visually frames itself as a party for the people whereas the SVP portrays itself as a party of the people. This is due to distinct ways of depicting the relation between party representatives and citizens as well as the “in-group”.     

Be Careful Where You Smile: Culture Shapes Judgments of Intelligence and Honesty of Smiling Individuals

Smiling individuals are usually perceived more favorably than non-smiling ones—they are judged as happier, more attractive, competent, and friendly. These seemingly clear and obvious consequences of smiling are assumed to be culturally universal, however most of the psychological research is carried out in WEIRD societies (Western, Educated, Industrialized, Rich, and Democratic) and the influence of culture on social perception of nonverbal behavior is still understudied. Here we show that a smiling individual may be judged as less intelligent than the same non-smiling individual in cultures low on the GLOBE’s uncertainty avoidance dimension. Furthermore, we show that corruption at the societal level may undermine the prosocial perception of smiling—in societies with high corruption indicators, trust toward smiling individuals is reduced. This research fosters understanding of the cultural framework surrounding nonverbal communication processes and reveals that in some cultures smiling may lead to negative attributions.     

Leading well is a matter of resources: Leader vigour and peer support augments the relationship between transformational leadership and burnout

ABSTRACT

Although studies suggest that transformational leaders play an important role in employee health and well-being, the relationship between transformational leadership and employee burnout remains unclear. One reason may be that moderators may play an important role. Building on conservation of resources theory, we examined if leaders’ perceptions of internal and external resources in terms of vigour and peer support augmented the relationship between transformational leadership and employee burnout in a sample of municipality workers and their leaders in Sweden (N?=?217). Multilevel analyses over two time points revealed that both vigour and peer support enhance this relationship, such that when leaders experience high levels of vigour or peer support, the negative relationship between transformational leadership behaviours and employee burnout was strengthened. Our findings suggest that both personal and contextual resources may help leaders to better engage in transformational leadership, which is important in order to protect employees from burning out.     

How publics use social media to respond to blame games in crisis communication: The Love Parade tragedy in Duisburg 2010

Crisis communication scholarship has been criticized for its “managerial bias” and for its tendency to marginalize the perspective of publics and audiences. However, the understanding of how publics cope with and interpret crises is crucial for developing the body of knowledge in crisis communication, from both critical and managerial/functionalist perspectives. This case study of the Love Parade crisis in Germany 2010 aimed at exploring how publics perceived the crisis response of the festival organizers and how they used social media to communicate about it shortly after the outbreak of the crisis. A content analysis of 1847 postings at two relevant message boards produced support for the assumption that attributions of cause and responsibility are important predictors of publics’ evaluations of organizations in crisis situations. Findings also revealed that stakeholders actively engage in such attributional inferences spontaneously without being prompted by researchers. The analysis of responsibility perceptions as well as evaluative judgments over time supported the situational crisis communication theory. Blaming others and denying responsibility in the context of a crisis that was perceived as human error accident triggered negative reputational outcomes for the organizations involved in the Love Parade.     

Yet another inquiry into the trustworthiness of eighteenth-century London's Bills of Mortality

This is an enquiry into how eighteenth-century London's Bills of Mortality were compiled. It concludes that while they remain tolerably accurate in aggregate, particularly when considered over a number of years, they are liable to be very misleading if particular localities or parishes are considered. They are a record of registered burials-not deaths-of most of those who had been baptised as Anglicans, so they omit some burial grounds within London, and some dissenters. Crucially, they are most misleading guides to those who had died in one parish but whose family chose to have them buried in another. Several London parishes deliberately undercut their neighbours by charging lower burial fees to attract custom; others opened extra-parochial burial grounds. St Martin-in-the-Fields offers an example of the latter from 1806, but the scale of the new burial ground was not large and it was mainly confined to those who had died in the workhouse. Much more significant was the neighbouring parish of St Anne Soho, which at its peak period in the 1760s to the 1790s was alone handling the equivalent of between 2 and 5 per cent of all Anglican burials within the total area of London's Bills of Mortality. This was only one, though perhaps a particularly egregious, London parish, while the export of corpses to one's erstwhile 'home' parish demonstrates why the Bills cannot be trusted in their detailed geography, as well as providing a warning to all English population historians confronted with a sudden fall or rise in their burial totals.     

Communicating on Behalf of Global Civil Society: Management and Coordination of Public Relations in International Nongovernmental Organizations

In the last few decades, nongovernmental organizations (NGOs) have become influential actors in creating awareness of international social, political, environmental and economic causes in global society. However, NGOs have not received much attention in research on international public relations. This study contributes to filling that gap by analyzing how NGOs manage public relations according to the generic principles of excellence in global public relations and how they coordinate strategic communication between headquarters and local units. An online survey of 440 practitioners revealed 2 excellence clusters and 4 clusters of organizations with differing degrees of centralization. Excellent NGOs were found to assign more resources to public relations and more frequently considered cultural context in their communication programs. Thus, the study gives significant insights into international public relations practice in the global civil society sector and reveals further need for modifying and extending public relations theory in that respect.