Scale development for measuring publics’ emotions in organizational crises

Although publics’ emotional responses have gained increasing importance in crisis communication research, reliable scales measuring crisis emotions specific to organizational crises are lacking. As the first study developing a multiple-item scale for measuring publics’ crisis emotions, this study examines the conceptualization and operationalization of attribution-independent crisis emotions versus attribution-dependent crisis emotions by employing two survey data sets (N = 490) for scale development and testing. Results indicate that three types of emotions are likely to be felt by publics when exposed to organizational crises: (1) attribution-independent (AI) crisis emotions; (2) external-attribution-dependent (EAD) crisis emotions; and (3) internal-attribution-dependent (IAD) crisis emotions. The scale's reliability, factorial structure, and validity are further assessed. The findings confirm that the underlying processes of publics’ emotions felt in crisis situations are different from those felt in non-crisis situations. Consequently, this scale provides a valid and reliable psychometric tool for researchers and crisis managers to measure publics’ different emotions that are relevant to a crisis situation, as a result of crisis attribution appraisal.     

Marriage‐Related Migration to the UK

Spouses form the largest single category of migrant settlement in the UK, but research and policy making on marriage‐related migration to Britain provides incomplete coverage of the phenomenon, having been dominated by a focus on the South Asian populations that are among the largest groups of such migrants. By bringing together immigration statistics with information from academic and third‐sector sources, this article attempts to provide a more balanced and nuanced portrayal of patterns and practices of marriage‐related migration to the UK. In doing so, it reveals important nationality and gender differences in migration flows and considers how varying marriage practices, social and political contexts, and policies of both receiving and sending countries may work to influence marriage‐related migration streams. It also exposes the limitations and lacunae in existing research on this diverse form of migration, highlighting the danger that immigration policy made on the basis of partial evidence will produce unexpected consequences.     

Keeping hospitals operating during disasters through crisis communication preparedness

The public has high expectations that hospitals will provide compassion, care, and extensive support for both injured and uninjured disaster survivors. In the face of disasters like pandemics or terrorist attacks, hospital communicators must be prepared to effectively communicate internally, externally, and across organizations. Furthermore, in crisis situations, hospitals must apply guiding principles of public relations including relationship management and rumor management. There remains a shortage of literature examining strategic risk and crisis communication in healthcare settings, including best practices. We conducted 27 interviews with U.S. hospital personnel charged with disaster management and/or crisis communication. Key findings reveal communication challenges not identified in prior research, such as policing the media and managing up, as well as reinforcing existing generic best practices, such as accepting uncertainty.     

Culture,memory, and structural change: explaining support for “socialism” in a post-socialist society

Two decades ago, East European state socialism met with a paradoxical fate. Between 1989 and 1991, communist party hegemony was abolished, leaving the very idea of socialism permanently discredited—or so it seemed. Yet in the decade that followed, “socialistic” principles and practices would retain—or perhaps acquire—a surprising degree of popular appeal. Was this a cultural legacy of systematic indoctrination? A strategic response to material insecurities? Perhaps a combination of both? In this article, it is argued that many previous efforts to unravel the paradox are inadequate because they ignore both the “strategic” dimensions of culture and the cultural dimensions of instrumental reason. Using life-history data on the former East Germany, it is shown that apparently discredited ideologies can acquire renewed salience in the wake of regime change if they (1) remain culturally available as strategies of action that (2) provided material opportunities or symbolic privileges in the past, and (3) promise to ameliorate new problems engendered by alternative strategies.     

Narrow bridges: Jewish lesbian feminism,identity politics,and the “hard ground” of alliance

Abstract

The emergence of Jewish feminism in the late twentieth century produced a contradictory site for engagement with the Israeli state and its claims to both Jewish identity and the territory of historic Palestine. While some mobilizations of Jewish feminist identity politics promoted nationalism, others engaged the self-reflexive mode to question the coherence of group identity, to work against its codification in the state-national form, and to engender empathy and solidarity with targets of both U.S. and Israeli racial states. This essay maps two forms of Jewish feminist praxis: one liberal, normatively white, invested in both heteronormativity and Zionism; the other radical, emerging in close collaboration with women of color feminism, attuned to comparative racial relations, lesbian-led, and saturated with discourse and debate on U.S. and Israeli racism, and Zionism’s connection to Jewish identity.     

Apprehensive about retirement: Women,life transitions,and relationships

Understanding women’s attitudes toward retirement is crucial for being able to help women adjust to this transition. The present study uses interviews and questionnaires to understand retirement ambivalence and the role that close relationships play in women’s retirement experiences. Findings indicate that women have mixed feelings about retirement; they are both excited and fearful. They particularly enjoy the freedom and control this transition brings but are also moderately fearful of retirement, especially about shifting relationships. A better-quality relationship correlates with greater satisfaction and less fear. Such insights can be used to help women prepare for this major transition.     

An Empirically Based Framework for Content Selection and Management in Divorce Education Programs

Contemporary research has shown that divorce education programs are becoming mandated or recommended in numerous states throughout the nation. Cooccurring with the popularity of these programs is the variation in content of divorce education programs. The focus of this project was to systematically explore the research literature on factors related to divorce adjustment and identify findings to be used in content selection and development for divorce education programs. The divorce-stress-adjustment perspective was utilized to frame the divorce process affecting both children and adults. A systematic literature review resulted in identification of 103 published studies that fit the project criteria. Selected research findings identified in the literature review process were organized according to a conceptual framework designed to categorize content in a tiered approach useful for selecting and managing content in divorce education programs. Implications of the project findings for content identification in divorce education, program development, and program evaluation are explored.     

Framing breast cancer: Building an agenda through online advocacy and fundraising

Using qualitative content analysis, this study employs agenda building and framing to examine e-mail messages from Susan G. Komen for the Cure and the Komen Advocacy Alliance to determine strategies for communicating about breast cancer and inspiring involvement in nonprofit advocacy and fundraising efforts. Three types of messages, nine frames, and various tactics emerged among 50 messages sent during 1 year. Theoretical implications and practical applications for public relations and fundraising professionals are discussed.     

DSM-5 substance use disorders among college-age young adults in the United States: Prevalence,remission and treatment

Abstract

Objective: To determine the prevalence, remission, and treatment associated with DSM-5 substance use disorders (SUDs) among young adults based on college attendance. Participants: The population-based sample included 2,057 young adults aged 19–23 in college/school and 1,213 not currently attending college/school who participated from April 2012 through June 2013. Methods: Face-to-face interviews were conducted as part of a cross-sectional national survey. Results: The prevalence of any past-year DSM-5 SUD was 39.6% among young adults in college and 44.5% among those not attending college. Past-year tobacco use disorder and multiple DSM-5 SUDs were more prevalent among those not attending college. Among those with prior-to-past-year SUDs, abstinent remission was low among college (1.0%) and noncollege (1.9%) young adults. Conclusions: Approximately two in five U.S. college students had at least one past-year DSM-5 SUD. Sustained abstinent remission from SUDs is extremely rare (1–2%) and the majority of those with SUDs do not receive treatment.