The impacts of accessible service delivery on front‐line helping relationships in child welfare

This paper presents the results of a study comparing the impacts on helping relationships of locating front‐line child protection service providers in central locations or in accessible school and neighbourhood service delivery sites. Creating easier access to front‐line child protection service providers, fostering more positive community perceptions of child welfare services, improving client and service provider satisfaction with helping relationships and services, and increasing families' willingness to ask for help were core objectives at the accessible sites. Using a quasi‐experimental outcome design, file reviews and qualitative interviews with service providers and parents, this study presents evidence that accessible sites had substantial success in achieving these objectives when compared with central service delivery locations.     

The Effects of Threat Type and Duration on Public Relations Practitioner's Cognitive,Affective, and Conative Responses in Crisis Situations

The contingency theory of public relations relies heavily on the concept of threat without fully developing the concept as well as its operationalization. This study addresses this weakness through the exposition of 2 key dimensions of threats in crises as threat type and duration, and empirically testing their effects on public relations practitioners' cognitive appraisal of threats, affective responses to threats, and the stances taken in threat-embedded crisis situations. A Web-based experiment on 116 public relations practitioners was conducted using a 2 (external vs. internal threat type) × 2 (long-term vs. short-term threat duration) within-subjects design. The findings revealed the main effects of threat type and threat duration on threat appraisal, emotional arousal, and degree of accommodation. Interaction effects indicated that external and long-term threat combination led to higher situational demands appraisal and more intensive emotional arousal.     

Risk Management and the Precautionary Principle: A Fuzzy Logic Model

The aim of this article is to illustrate a procedure for applying the precautionary principle within a strategy for reducing the possibility of underestimating the effective risk caused by a phenomenon, product, or process, and of adopting insufficient risk reduction measures or overlooking their need. We start by simply defining risk as the product between the numerical expression of the adverse consequences of an event and the likelihood of its occurrence or the likelihood that such consequences will occur. Uncertainty in likelihood estimates and several key concepts inherent to the precautionary principle, such as sufficient certainty, prevention, and desired level of protection, are represented as fuzzy sets. The strategy described may be viewed as a simplified example of a precautionary decision process that has been chiefly conceived as a theoretical contribution to the debate concerning the precautionary principle, the quantification of its application, and the formal approach to such problems.     

Public's expectation about an organization's stance in crisis communication based on perceived leadership and perceived severity of threats

Considering the importance of general public support of an organization during a crisis, this study examined how perceived leadership style influences public expectation about an organization's stance in crisis and the relationship between perceived severity of threat and the expected stance of the organization based on leadership perception. The results of the study strongly supported main effects of leadership on public estimation about an organization's stance. Managerial implications were discussed.     

Social Stratification and Old Age

This paper examines the relationship between social stratification and generation position and their effect in determining the position and role of the aged in Australian society. It details the processes of segregation and isolation among the aged through enforced residential movement, retirement migration, and sickness. Finally, it concludes that power is the crucial connecting link between social stratification and generation position and that it is the complex interrelationships between these structures that provide the basis for the structuration of major status and class groupings among the aged.     

Contingent factors: Modeling generic public relations practice in South Korea

This study identified which contingent variables public relations practitioners perceive as influential to their practice in South Korea. They responded that a number of contingent variables influence public relations activities and emphasized the influence of individual and organizational level variables on their practice. Practitioners at the management level perceived organizational level variables as influential while the staff level indicated PR department variables as dominant to their practice. Public relations practitioners whose main function is government relations tended to acknowledge a greater influence of organizational level variables. Most notably, public relations practitioners cited the constraints of negative information release and conflict situations.     

Report on the Construct Validity of the Temporal Satisfaction With Life Scale

This study evaluated the factorial and convergent validity of theTemporal Satisfaction With Life Scale (TSWLS; Pavot, Diener andSuh, 1998), which was designed to measure past, present, andfuture life satisfaction. A sample of psychology undergraduates(N = 223) was administered a questionnaire containing the TSWLSand a global measure of past, present, and future subjectivewell-being (SWB), the Self-Anchoring Striving Scale (SASS;Kilpatrick and Cantril, 1960). Results of covariance structureanalyses supported a 3-factor model (past, present, and futurelife satisfaction as distinct, yet correlated, factors) for theTSWLS, demonstrated that item responding was only slightlycontaminated by an acquiescence bias, and showed that each of thepast, present, and future dimensions of the TSWLS was moststrongly related to its corresponding global SWB rating on theSASS. Theoretical and practical implications are discussed.     

Review Articles: Introduction

Florian Coulmas (ed.). The Handbook of Sociolinguistics (Blackwell Handbooks in Linguistics, 4). Oxford: Blackwell. 1997. x + 532 pp.Cloth (0–631–19339–1) £#187;70.00.     

Book Review: Suzanne Horne and Avril Maddrell,Charity Shops: Retailing,Consumption and Society,Routledge, London, 2002, 152 pp., bibliography,index, $50.00 (hbk)

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations -