Casework Job Design and Client Outcomes in Welfare-to-Work Offices

Differences in performance across different locations of a humanservice program may be driven by client, managerial, organizational,policy, or environmental characteristics. While many of thesefactors are outside the control of local managers, other factorsmay be open to influence by local discretion and may have independenteffects on performance. One issue facing local managers is howto divide job tasks among frontline staff, but little evidenceis available regarding whether job design is related to performance.In this article, I examine the relationships between differentcasework task configurations and welfare-to-work office performance.Controlling for a number of client and office characteristics,I find that clients' average earnings are higher over a two-yearperiod in offices that primarily use unified case managementand in offices with a specialist who develops job opportunities.I find no effects on earnings in offices that use other kindsof specialists and no effects of unified case management orspecialists on welfare benefit receipt in the two-year period.Overall, the findings suggest that local managerial decisionsregarding job design help explain the variation in performanceacross offices and suggest a possible lever through which performancecan be improved.     

The impact of Indian gaming on crime in New Mexico: A research note

The complexity of the relationship between gambling and crime make empirical establishment of a relationship between the two difficult. Focusing on one state, we examine the impact of Indian gaming on crime in New Mexico. Specific crime rates in New Mexico counties with tribal gaming are discussed. Comparisons of the rates of specific crimes are made between New Mexico counties with tribal gaming and those without.     

Routine comprehensive inquiry for abuse: A justifiable clinical assessment procedure?

Routine inquiry regarding histories of sexual and physical abuse among psychiatric patients is not yet a commonly accepted practice for most mental health practitioners. While there is greater awareness regarding such trauma, the prevalence of abusive experiences in this patient population has not received adequate documentation in the literature. This study was conducted to determine the relevance of systematic inquiry for abuse. It examined the nature and magnitude of victimization in psychiatric in-patients. Findings revealed that approximately one-half of all patients experienced abuse while one-quarter encountered severe abuse. Victimization of males was substantiated at higher levels than previously documented. This research supports the position that systematic and extensive inquiry for all forms of abuse is a sound clinical assessment procedure.