Defining Social Listening: Recognizing an Emerging Dimension of Listening

Social listening occurs in a variety of mediated contexts, but it has yet to be clearly defined in the realm of communication and listening studies. This report explores social listening as a developing listening type extending from the existing taxonomy of listening, posits a definition of its meaning, evaluates its role in organizational and interpersonal communication, and discusses its value as an additional listening dimension. Based on a review and synthesis of literature across multiple fields of study, we describe social listening as a dimension of listening comprising a blend of purposes complementary to the existing appreciative, comprehensive, critical, discriminative, and therapeutic listening types discussed in Wolvin and Coakley’s (1993) listening taxonomy. As mediated communication continuously evolves within the communication landscape, the urgency to understand social listening will surely increase. With this in mind, we introduce and define social listening as an emerging type of listening and as a means of attaining interpersonal information and social intelligence that can empower relationships and influence the way we listen to and communicate with one another through increasingly popular mediated channels.     

The Effects of Simultaneous Developmental Processes: Factors Relating to the Career Development of Lesbian,Gay, and Bisexual Youth

C. Hetherington (1991) hypothesized that lesbian, gay, and bisexual (LGB) adolescents may experience a “bottleneck effect” in career development because of internal psychological energy focusing on issues surrounding sexual identity. This assertion has not yet been tested, however, in the career development literature. The authors examined the relationship between variables indicative of psychological resources being devoted to managing an LGB identity, social support, and career development. Survey data from 102 LGB youth demonstrated that inner sexual identity conflict and social support predicted unique and shared variance in career maturity and vocational indecision, lending empirical support to the bottleneck hypothesis.     

Adult Children of Divorce: Awareness and Intervention

Parental midlife divorce impacts children who are adults at the time of the separation event. This article examines the family life cycle and stages as well as the transitions that occur when parents divorce at midlife. Specifically, the divorce impacts on the adult children are examined in relation to their unique life stage. Therapeutic practice implications and theories will also be explored in relation to assisting adult children of divorce reconcile the divorce experience of their parents.     

Why the hyphen? Individual and collective memories of Italianness in the United States at the intersection of class and generation

This three-generation oral history study offers insight into why descendants of Italian migrants to the United States still choose hyphenated identities today. The research project shows how the meaning of Italianness shifts among the interviewees depending on class affiliation: among the middle-class offspring the use of the hyphen can be understood mainly as a reaction to the experienced pressure to give in to Anglo conformity. Among the blue-collar, urban progeny, Italianness expresses itself as a combination of an experienced ethnic environment on the one hand and a symbolic ethnicity on the other.     

Evaluation systemischer Strukturaufstellungen im OrganisationskontextEvaluation of Systemic Structural Constellations within an Organizational Context

This article deals with the evaluation of systemic structural constellations within an organizational context. Twelve participants experienced a systemic structural constellation which differed in the kind of constellation (single constellation, constellation with representatives) using a topic from an organizational context. The participants were surveyed by questionnaire and/or interview on their estimation of perceived usefulness, effectivity of the method and practicability of the solution as well as on their perceived self-efficacy at three points in time. A high perceived usefulness, effectivity of the method, practicability of the solution was noticed independently from the kind of constellation. For the “variable perceived self-efficacy” significant differences appeared for the kind of constellation and the time interval as well. Overall, this study gives empirical evidence for the effectiveness of systemic structural constellations used in an organizational context.     

Online programs as tools to improve parenting: A meta-analytic review

Background

A number of parenting programs, aimed at improving parenting competencies, have recently been adapted or designed with the use of online technologies. Although web-based services have been claimed to hold promise for parent support, a meta-analytic review of online parenting interventions is lacking.

Method

A systematic review was undertaken of studies (n = 19), published between 2000 and 2010, that describe parenting programs of which the primary components were delivered online. Seven programs were adaptations of traditional, mostly evidence-based, parenting interventions, using the unique opportunities of internet technology. Twelve studies (with in total 54 outcomes, N_tot parents = 1615 and N_tot children = 740) were included in a meta-analysis.

Results

The meta-analysis showed a statistically significant medium effect across parents outcomes (ES = 0.67; se = 0.25) and child outcomes (ES = 0.42; se = 0.15).

Conclusions

The results of this review show that web-based parenting programs with new technologies offer opportunities for sharing social support, consulting professionals and training parental competencies. The meta-analytic results show that guided and self-guided online interventions can make a significant positive contribution for parents and children. The relation with other meta-analyses in the domains of parent education and web-based interventions is discussed.     

Getting your partner to use condoms: Interviews with men and women at risk of HIV/STDs

Data from individual semistructured interviews with 90 young heterosexual couples were analyzed to identify strategies that men and women at risk of HIV/STDs would use to influence their partners to use condoms for the purpose of disease prevention. In addition, we explored whether participants thought influencing strategies would differ for pregnancy prevention. Content analysis of the interview data indicated that participants would use the following verbal strategies: persuading/suggesting, commanding/asserting, and threatening to withhold sex. Several participants, particularly those who had recently used condoms with their partners, reported that they would also use non‐verbal strategies involving condoms themselves (e.g., putting a condom on, buying or getting condoms, or presenting a condom to their partner). Many participants believed that they would use a different strategy for pregnancy prevention because it would be easier to convince a partner to use condoms for that purpose.