Finding Primary Publics: A Test of the Third-Person Perception in Corporate Crisis Situations

Exaggerated projections of the 3rd-person effect of crisis news on target groups may play a key role in escalating corporate crises. A 2 (locus of control: internal vs. external) × 2 (product category of crisis: food vs. laptop) experiment found that the 3rd-person perception varies as a function of product category. Our results indicated that in a laptop product category crisis, participants perceived target audiences to be more influenced than themselves when locus of control was internal rather than when it was external. This study delved into the potential effect on target groups and the corporation resulting from possible exaggerated perceptions of the impact of the crisis on the target groups. This perception may prompt or even pressure target audiences to react more strongly in keeping with the perceived impact, not their actual concern with the crisis. In turn, corporations may respond to a target audience based on the reaction the target audience feels obligated to portray in response to perceived impact, not actual impact measured independently in various ways.     

Using experiential knowledge to understand urban rat ecology: A survey of Canadian pest control professionals

Rats (Rattus rattus and Rattus norvegicus) are among the most prolific and widespread urban pest species in the world. However, there is relatively little contemporary data regarding the ecology of rats in urban centers, preventing the development of effective strategies for urban rat management. Practical constraints associated with field studies suggest the need for more efficient methods of data collection, one of which could involve pest control professionals, who have considerable experiential knowledge of urban rats. The objective of this study was to gather data regarding urban rat ecology through a survey of Canadian pest control professionals and to determine whether such a survey could be useful for the collection of ecological data regarding pest species. Survey results suggested that rat infestations fluctuate seasonally and that there are a variety of environmental factors that may attract rats, particularly exposed garbage, abandoned buildings, and compost. Respondents suggested that rat infestations are most frequent and/or severe in residential areas, commercial areas dealing with food, as well as in neighborhoods of low socioeconomic status. The majority of respondents believed that rats pose at least a moderate health risk to the general public and to themselves, and they also believed that although poison baiting is the cheapest and easiest method of rat control, environmental modification is the most effective way to control rat infestations in the long term. Despite issues with low response rates, these results suggest that pest control professionals may be a valuable source of data regarding urban pest species.     

Creating the park cool island in an inner-city neighborhood: heat mitigation strategy for Phoenix, AZ

We conducted microclimate simulations in ENVI-Met 3.1 to evaluate the impact of vegetation in lowering temperatures during an extreme heat event in an urban core neighborhood park in Phoenix, Arizona. We predicted air and surface temperatures under two different vegetation regimes: existing conditions representative of Phoenix urban core neighborhoods, and a proposed scenario informed by principles of landscape design and architecture and Urban Heat Island mitigation strategies. We found significant potential air and surface temperature reductions between representative and proposed vegetation scenarios: 1) a Park Cool Island effect that extended to non-vegetated surfaces; 2) a net cooling of air underneath or around canopied vegetation ranging from 0.9 °C to 1.9 °C during the warmest time of the day; and 3) potential reductions in surface temperatures from 0.8 °C to 8.4 °C in areas underneath or around vegetation.     

Improving the Performance of the Listening Competency Scale: Revision and Validation

Measuring latent traits is central to quantitative listening research and has been the focus of many studies. One such prominent measurement instrument, based on the Wolvin and Coakley (1993) listening taxonomy, was developed by Ford, Wolvin, and Chung (2000). Subsequent validation research (Mickelson & Welch, 2012)called for revisiting and modifying individual items of the Listening Competency Scale. The research presented here outlines the process of revising the items to create a revised scale with a more unified, affective view of listening behavioral practices through self-report and documents the confirmatory analytic results for the revised scale.     

The Influence of Perceived Supervisor Listening Behavior on Employee Commitment

This study seeks to examine the influence of perceived supervisor listening on employee commitment in an organization. Research suggests that in today's organizations managers spend the largest percentage of their time listening, followed by speaking, reading, and writing. Although training addresses speaking and public presentations, interpreting technical reports, and instruction in technical writing, little has been done to either research or train listening skills.

Listening research has primarily focused on listening measurements and assessment (see Rhodes, Watson & Barker, 1990), and identification of specific behaviors associated with listening (see Lobdell & Gluc, 1990). Few studies have examined listening in the organizational setting (see Husband, Cooper, & Monsour, 1988; Husband, Schenck, & Cooper, 1988). A study by Husband, Cooper, and Monsour (1988), explored the initial question of supervisor's perceptions of their own listening behaviors in organizations. Further research by Husband, Schenck, and Cooper (1988) suggests that the subordinate's perception of supervisory listening may be different than the supervisor's actual listening behavior or the supervisor's perception of their own listening behavior. They found that subordinates did not feel at ease when communicating with their supervisors, and that the subordinates perceived that their supervisors were unwilling to listen to them.

As Husband, et al. (1988) suggests, there could be many starting points at which to address organizational listening. Based on some of the findings in their research, supervisor-subordinate listening seems to offer a logical beginning. The supervisor-subordinate relationship represents an essential link in the organizational structure (see Jablin, 1979). Given their argument, if subordinates differ in their perceptions of supervisory listening behavior, and perceive their supervisor's listening negatively, there may be a direct influence on their commitment to their jobs or the organization as a whole. This study attempts to determine the influence of perceived supervisor listening on employee commitment to the organization.

The respondents were 225 occupational employees and 53 managerial employees in a large southwestern utility company. The survey was a 69 item organizational listening questionnaire developed by Arnold (1989). The questionnaire was broken down into four dimensions: (1) feelings about the organization, (2) perception of relationship with supervisor, (3) perception of own communication behavior, and (4) organizational listening behaviors.     

College students’ knowledge about Sickle Cell Disease

ABSTRACT

Sickle Cell Disease (SCD) is a serious health problem affecting millions around the world. Key to prevention is knowledge about the disease and the reproductive implications. This study explored college students’ knowledge about SCD. Participants included 416 college students at a North Texas campus between October and December 2014. A cross-sectional survey design using an 18-question survey was used. Although most participants had heard of SCD, 21% had never heard of the disease. Furthermore, participants lacked knowledge regarding the differences between the disease and carrier status, prevalence, reproductive implications, prevention, and testing. Findings showed that couples had more knowledge about SCD compared to singles and there were no significant differences between those with children and those without indicating a need for education before they start dating. Most participants had not undergone SCD carrier screening and had no interest in screening. The Universal Prevention approach would be a suitable approach and should be utilized in improving knowledge about SCD.     

Cultural integration through shared learning among resettled Bhutanese women

ABSTRACT

The multidimensional needs of recently resettled refugees have been well documented and range from elevated rates of mental illness and health care challenges to difficulties accessing resources due to language and literacy barriers. These factors are largely responsible for the challenges resettled refugees face in acquiring and maintaining stable employment. It is possible that achieving financial stability through steady employment and purposeful money management may alleviate some stressors associated with the resettlement process, though research in this area that is specific to refugees is in its infancy. What is clear, however, is that a traditional approach to mental health treatment (i.e., therapy in a traditional office setting) may lack effectiveness because of the lack of attention to extraneous stressors such as poverty, transportation, and language and literacy challenges that impact resettled refugees. The purpose of this study was to qualitatively assess the impact of a group-based financial education course and social enterprise on the self-reported mental health (i.e., post-traumatic stress symptoms, depression, anxiety, and somatization) of Bhutanese refugee women resettled in the United States. The study also sought to evaluate the acceptability and overall satisfaction with various components of the intervention. This qualitative study was a follow-up to a larger quantitative study that included 65 Bhutanese women who were resettled to the southwestern United States by a large resettlement agency. The results of this study offer insights into the lived experiences of Bhutanese refugees in the United States, particularly related to cultural integration bolstered by group-based education and shared learning opportunities.     

Q methodology in social work research

This article examines Q methodology as an empirical method for use in social work research. Q methodology applies statistical analysis to the qualitative study of human subjectivity such as attitudes, beliefs, feelings and opinions. Q methodology is effective for obtaining data from small samples, and it offers respondents a concise and valid way of expressing their viewpoints with minimal researcher interference. The article provides an overview of Q methodology and presents an actual example of a small‐scale Q study to facilitate a better understanding of the method. We conclude that Q methodology is especially suitable in social work research with respondents who may have difficulties in expressing themselves when more conventional research methods are used. Q methodology is an efficient tool in research involving the exploration and comparison of different points of view.     

Non-parental childcare,time pressure and the gendered division of paid work,domestic work and parental childcare

What impact does out-sourcing childcare have on the time parents spend on paid work, domestic work and childcare, and how they share these tasks between themselves? Using data from the Australian Bureau of Statistics (ABS) Time Use Survey (TUS) 2006 we investigate the effects of formal and informal non-parental childcare on the time use of couples with children aged 0–4 years (N=348). We examine associations between non-parental care and (1) couples' combined time in paid work, domestic work and childcare, (2) parents' time separately by gender in paid work, domestic work and childcare (subdivided by activity type) and (3) parents' self-reported time pressure. Total workloads (the sum of paid work, domestic work and childcare) are neither higher nor lower when non-parental care is used, either for households combined or for each gender separately. The way time is spent, and how activities are divided by gender does differ, however. For mothers the use of any non-parental care and more hours in formal care is associated with more paid work hours, less childcare time and higher self-reported time pressure. Fathers' time is more constant, but they report higher subjective time pressure with increasing hours of formal non-parental care.     

The predictive role of bone turnover markers for BMD in middle-aged men

Measurement of bone turnover markers has been proposed as a potentially valuable clinical laboratory aid in osteoporosis risk assessment. These markers may allow quantitative evaluation of rates of bone loss, and thereby identify persons at risk for osteoporosis at an earlier stage. As far as we know, this is the longest longitudinal study on bone turnover markers conducted in adult men. The objectives of this study were to determine whether markers of bone formation (type I procollagen amino-terminal propeptide, PINP, and carboxy-terminal propeptide, PICP), and of bone resorption (type I collagen carboxy-terminal telopeptide, ICTP), are predictive of changes in lumbar spine and femoral neck BMD over a 5-year period, and to determine the ability of the bone resorption marker urine amino-terminal telopeptide (NTx) to explain the variance in BMD change over the past 5 years in a group of men 35–69 years old. In this group, NTx was the only marker to correlate significantly with BMD changes at the femoral neck (r = ?0.21), but not at the spine. The use of the biochemical markers studied to predict change in bone density in adult men in middle-aged years is of very limited value.