Developing a Low‐Cost Technique for Parallel Cross‐Cultural Instrument Development: The Question Appraisal System (QAS‐04)

Many approaches are used to prepare instruments for multicultural administration, depending on the scope, schedule and budget of the study. Sequential questionnaire development, the most common approach to developing cross‐cultural instruments, is also the most affordable. Designers formulate and pretest an instrument in the source language, then translate it into the target language(s) using culture‐specific tailoring. In contrast, parallel development incorporates target cultures throughout the design and pretesting process. The disadvantages to parallel development are that it is expensive, time‐consuming and subject to version control problems. Question Appraisal System (QAS) is a coding tool for pretesting instruments. The QAS is supported by an item taxonomy of the cognitive demands of a question and documents the features that may lead to response error. Results of the appraisal are used to revise question wording, response wording, questionnaire format and question ordering. This article describes research conducted to update the QAS to identify problems due to cross‐cultural and cross‐linguistic application of questions.     

Understanding lifetime homeless duration: investigating wave 1 findings from the Journeys Home project

The variation in the amount of time people remain homeless has important policy implications with respect to reducing long‐term homelessness and designing more effective early intervention approaches. This paper examines the factors that influence lifetime homeless duration in Australia using data from the first wave of Journeys Home, a new national survey of individuals exposed to high levels of housing insecurity that employs more rigorous sampling methods than previously used. Those at increased risk of long durations of homelessness over their lifetimes include people who had less family support in childhood, shorter work histories and lower education levels. We also find evidence supporting the idea that people who first experience homelessness at a young age are more likely to experience persistent homelessness.     

Four Decades of Trends in Attitudes Toward Family Issues in the United States: The 1960s Through the 1990s

This article examines trends in family attitudes and values across the last 4 decades of the 20th century, with particular emphasis on the past 2 decades. The article focuses on attitudes toward a wide range of family issues, including the roles of men and women, marriage, divorce, childlessness, premarital sex, extramarital sex, unmarried cohabitation, and unmarried childbearing. More generally, the article considers trends in 3 broad contemporary values: freedom; equality; and commitment to family, marriage, and children. Five data sets are used for the article: Monitoring the Future, General Social Survey, International Social Science Project, Intergenerational Panel Study of Parents and Children, and the National Survey of Families and Households. These 5 data sets reveal substantial and persistent long‐term trends toward the endorsement of gender equality in families, which may have plateaued at very high levels in recent years. There have also been important and continuing long‐term trends toward individual autonomy and tolerance toward a diversity of personal and family behaviors as reflected in increased acceptance of divorce, premarital sex, unmarried cohabitation, remaining single, and choosing to be childless. At the same time, marriage and family life remain important in the cultural ethos, with large and relatively stable fractions of young people believing that marriage and family life are important and planning marriage and the bearing and rearing of children.     

Kinship Strategies and Self-Sufficiency Among Single Mothers by Choice: Post Modern Family Ties

This article discusses findings from an on-going study of 50 single mothers by choice: women aged 21 to 50 when they become mothers, who are self-supporting economically, and who have chosen to become mothers as unmarried women. The interviews include women (both heterosexual and lesbian) who vary widely by race and social class. We argue that this group of women demonstrate ways of maintaining economic self-sufficiency—relying neither on the state nor on a male provider—through creative efforts at networking, resource sharing, and non-economic exchanges. We find that the route the women take to motherhood (adoption, known donor pregnancies, anonymous donor insemination, or accidental pregnancy) has a strong impact on the makeup of specific kin relationships between the mothers, their children, and others; yet all the mothers strategically forge or foster close ties which enable them to raise their children independently.     

The Impact of Central-Place Theory on Wal-Mart

This study applies central-place theory to the Wal-Martization process. Central-place theory posits that there are laws determining the number, size, and distribution of cities. One of the theory's major premises is its emphasis on the size and spacing of towns that specialize in selling goods and services. The Wal-Mart blueprint has adopted the central-place model in that it follows an ordered region with snowflake-like proportion. For example, the geographic expansion of Wal-Mart stores has been one of diffusing up the urban or metropolitan hierarchy over the years. Overall, the authors of this study conclude that the effectiveness of such spatial/organizational communication has contributed to Wal-Mart's successful expansion worldwide.     

Measuring Citizen Satisfaction with Aspects of Public Services from a Local Authority and Determining Their Importance: A Case Study

The measurement of service quality is a theme of great importance to service providers, particularly public agencies. Over the years their role has been changing by providing more and more high quality services, away from basic ones. In this paper the service quality of a local government is analyzed through the measurement of customer satisfaction. The analysis, based on a questionnaire survey, identified and classified the most essential factors that make up the customer satisfaction with the services provided by the Demographic Department of Gioia del Colle, a town in southern Italy.

'Management Standards' work-related stress in the UK: practical development

Research commissioned for the UK's Health & Safety Executive (HSE) supports the view that a preventative, risk-assessment based approach would be more effective than case-based methods in achieving a nationwide reduction in work-related stress. The background to this approach is described and discussed in a companion paper in this issue (Mackay, Cousins, Kelly, Lee, & McCaig, 2004). The present paper describes the development of HSE's new stress Management Standards—which offer organizations continuous improvement through a three-phase stress preventative process—and the development of a supporting 'Indicator Tool' (a two-phase questionnaire to assess employee perceptions of working conditions). The Management Standards comprise a series of 'states to be achieved', which are statements of good practice in six key stressor areas: demands, control, support, relationships, role and organizational change. For each stressor area there is also a 'platform statement' that outlines the main aims to be achieved by the organization. This statement may include a target percentage of employees finding that the organization meets the standard: this matter will be settled after the standards have been assessed in a public consultation campaign. To use the new process, an organization's state can first be assessed using the Indicator Tool; liaising with workers in focus groups enables a further exploration of issues raised; finally, there may be formulation of interventions and subsequent review. It is not intended that the standards will be legally enforceable. HSE's aim is that they and the associated methodology will enable organizations to effectively tackle work-related stress, and subsequently reduce both its incidence and prevalence.     

Paying Forward and Paying Back

Twenty years after the conclusion of a fieldwork study, a member of the family that once served as my informant came to live with me. This reflexive account of Ari's stay in our home juxtaposes his socialist kibbutz life with that of my own hypercommodified individualistic urban life. His experiences of working in the illegal economy raise questions about my own hiring practices. In short, we confront ourselves through our respondents' cultural vision. Ultimately, in revisiting a study I had thought complete, this account raises the question of what we owe those people who help us to gain knowledge about their culture, the currency of our careers.