Styling the worker: Gender and the commodification of language in the globalized service economy

This paper discusses some sociolinguistic characteristics of the speech style prescribed to workers for interacting with customers in service contexts, focusing in particular on the linguistic and vocal 'styling' prescribed for operators in telephone call centres in the U.K. Attention is drawn to the similarities between the preferred style of speech and what is popularly thought of as 'women's language'. The intensive regulation of service workers' speech and the valorization of 'feminine' communication styles are analysed in relation to changes occurring as a consequence of economic globalization.     

Betrayals in Emerging Adulthood: A Developmental Perspective of Infidelity

Infidelity is associated with considerable distress and discord in dating relationships. The current mixed methods study examined both the written narratives and survey responses of 104 (59.6% women) emerging adults to investigate reasons for engaging in infidelity (i.e., sexual and emotional infidelity). Emerging adults’ reasons for engaging in infidelity were attributed primarily to their primary relationships and/or their romantic partners not fulfilling their needs for interdependence and thus feeling motivated to fulfill these needs elsewhere. Although the majority of participants provided independence and/or interdependence reasons for their infidelity, a large proportion of responses (40%) referenced alternative reasons. These responses included (a) the opportunity to become intimate with an infidelity partner while under the influence of alcohol, (b) attraction to an infidelity partner, and (c) the excitement and novelty that the infidelity experience provided. Those who reported engaging in infidelity because of unmet interdependence needs, and intimacy needs in particular, were more avoidantly attached than those who did not reference unmet interdependence needs. Those who reported engaging in infidelity because of unmet independence needs were more anxiously attached than those who did not reference unmet independence needs. Implications for the developmental importance of infidelity in terms of research and applied work are discussed.     

The Cgmanova Model

The Completely General MANOVA (CGMANOVA) model may be used to analyze many complex designs including the GMANOVA, EGMANOVA, MSUR models, the multivariate seemingly unrelated growth curve model, and numerous other designs that do not have closed form solutions using the likelihood ratio method. In this paper we review the theory of the CGMANOVA model and compare 11near model likelihood test results with the Wald statistic.     

Moving from ‘what we know works’ to ‘what we do in practice’: An evidence overview of implementation and diffusion of innovation in transition to adulthood for care experienced young people

Global research has shown that most young people who are care experienced are not prepared to transition to independent living at 18 years of age and require support into early adulthood. We used rigorous systematic methods to identify English-based peer reviewed and grey literature describing innovations relevant to care experienced young people as they transition into adulthood, with a focus upon lessons for their implementation and diffusion. We synthesised the evidence narratively and organise data linked to seven key areas important to the transition to adulthood: (1) Health and well-being; (2) relationships; (3) education and training; (4) employment; (5) participation in society; (6) accommodation; (7) other. Twenty-five papers met our inclusion criteria. This review has found that, whilst there are a broad spectrum of innovations taking place within the social care environment for care experienced young people to support their transition into adulthood, there exists limited insight into how best to support implementation and diffusion of evidence-based innovation. We drew upon the ‘Consolidated Framework for Implementation Research’, developed in the setting of clinical service delivery, to highlight challenges in implementing and diffusing evidence-based innovation for care experienced young people transitioning into adulthood.     

An Interactive Framework for Multi-Person,Multiobjective Decisions

Group decision making in the presence of multiple conflicting objectives is complex and difficult. This paper describes and evaluates an iterative technique to facilitate multiple objective decision making by multiple decision makers. The proposed method augments an interactive multiobjective optimization procedure with a preference ranking tool and a consensus ranking heuristic. Two multiple objective linear programming (MOLP) solution approaches, the SIMOLP method of Reeves and Franz [39] and the interactive weighted Tchebycheff procedure of Steuer and Choo [49], are recommended optimization strategies to be used independently or in concert. Computational experience suggests that the proposed framework is an effective decision-making tool. The procedure quickly located excellent compromise solutions in a series of test problems with hypothetical decision makers. In addition, human decision makers gave positive evaluations of the procedure and the production plans the procedure provided for a resource allocation case problem.     

Caring for Preschool Children in Urban Brazil

ABSTRACT: This paper examines modes of child care choice for young children in urban Brazil. Analysis of child care in developing countries is rare, in spite of its relevance to many policy issues. We model child care choice as a function of characteristics of the child and the mother, including the mother's predicted wage and probability of employment, the presence of other young children and potential caregivers. The results highlight the importance of the institutional structure of the labour market and the formal child care market and reveal policy-relevant information regarding the allocation of child care responsibility among household members.