Expectations of Career Counseling and Their Effect on Client Satisfaction

Although there has been growing attention to clients' expectations of career counseling, more research is necessary to clarify the role of these expectations in shaping client satisfaction at the end of the intervention. On the basis of expectation confirmation theory, this study examined the indirect effect of clients' initial expectations on overall satisfaction through the perceived performance and final confirmation of expectations. We also explored whether this indirect effect is dependent on counselors' initial expectations. Longitudinal data were collected on 83 counselor-client dyads involved in a career counseling intervention in northeast Italy. Results confirmed that clients' initial expectations predicted overall satisfaction with the intervention through the subsequent mediation of perceived performance and confirmation of clients' expectations. The moderating role of the counselors' initial expectations was not confirmed. These findings imply that career counselors should invest their efforts in managing clients' expectations.     

UNIVERSITY ADMINISTRATORS, AGRICULTURAL BIOTECHNOLOGY, AND ACADEMIC CAPITALISM: Defining the Public Good to Promote University–Industry Relationships

The theory of academic capitalism explains how federal, state, and university policies and people have expanded university–industry relationships (UIRs) and the commercialization of knowledge. These changes represent a profound shift in the way university research is expected to contribute to the public good. Because university administrators are responsible for creating organizational policies and infrastructures that are consistent with their organizational mission and with federal and state laws, it is critical to analyze how university administrators assess UIRs in relation to public-interest scientific research. Our in-depth interviews at six prominent land-grant universities with 59 key administrators having oversight responsibilities for agricultural biotechnology research programs and UIRs reveal how administrators justify their role in promoting UIRs. They tend to interpret their university's mission to contribute to the public good in a way that is conducive to encouraging UIRs and to commercializing research discoveries. Their rationale emerges within a context of having to justify their budgets to state governments.     

Southern assumptions: normalizing racialized structures at a university in the Deep South

Informed by critical race theory (CRT), we examine how African-American and white college students, at a predominantly white, structurally diverse, Southern US university, understand their cross-racial experiences. Black–white interactions are understood within the context of the so-called ‘post-racial’ environment, against the backdrop of high-profile cases of racial injustice, and within the added context of the historical legacy of slavery and Jim Crow segregation in the rural Southern United States. Our study suggests that many students, regardless of race, recognized the persistence of racial segregation, especially in nightlife and campus Greek letter organizations (GLOs). African-American students were the most vocal and troubled by this division. Unexpectedly, however, students appeared to take for granted that in the American South, racism is persistent and indestructible. Building on Bell’s (1991) notion of racial realism and Bonilla-Silva’s (2013) notion of naturalization, we expand the view that racism is inherent or related to individual preference, to place and time, with a construct we term southern assumptions. Southern assumptions are the mechanisms in which participants connect collective historical racism in the south to the race problems of today.     

Moral or civic ties? Deservingness and engagement among undocumented Latinas in non-profit organisations

As alternatives to mainstream institutions, local non-profit organisations (NPOs) are important sites for immigrant civic engagement; yet, there is little research on how immigrants negotiate the benefits of NPOs. We use ethnographic fieldwork and multiple in-depth interviews with 39 NPO staff and Latina immigrants in San Francisco, California. We offer new insights about how undocumented, low-income, Latina mothers – a group constrained by multiple barriers – negotiate direct assistance and civic engagement in NPOs. Although NPOs provide both direct services and civic engagement opportunities, we find that moral judgments within the broader anti-immigrant and anti-welfare climate impact how Latinas feel the need to ‘give back’ or ‘ration’ services in NPOs. Additionally, the expectation that direct services are an entrée for civic engagement has consequences for how Latinas negotiate deservingness and work to preserve their self-worth. For some, these expectations depress further engagement or drive intergroup divisions.     

Seeing Eye to Eye: The Effect of Phenotypic Features on Trait Judgments

The current study examined (1) whether phenotypic features, such as eye shape increase level of stereotyping toward Asians for participants induced with a colorblind ideology and (2) whether brief inductions derived from the multicultural and colorblind theories are more effective at facilitating social tolerance than inductions derived from the control condition. We hypothesized that (1) participants in the colorblind condition would demonstrate increased levels of stereotyping toward Asians versus participants in the multicultural or colorblind conditions, and (2) either experimental condition would be more successful at facilitating social tolerance than the control condition. After student participants were randomly assigned and exposed to a colorblind, multicultural, or control ideology, they completed a general measure of diversity. As predicted, the multicultural and colorblind messages were more successful at promoting social tolerance, as it pertained to White males and Black females, compared to the control conditions. Secondly, the colorblind condition revealed increased levels of stereotyping towards Asian males and Asian females.     

Marrying out: A boundary approach to understanding the marital integration of Asian Americans

For decades, studies of intermarriage have provided insights regarding the integration and assimilation of ethnic groups in the US. In this paper, marriage outcomes are analyzed to gain a better understanding of the integration of Asian Americans into American society. Instead of utilizing assimilation theories that focus on individual-level variables such as education and nativity, I extend two theoretical perspectives to develop a boundary approach which emphasizes the how structured contexts at ethnic and racial boundary levels influence intermarriage outcomes. This approach recognizes the layered character of ethnic boundaries and the salience of ethnic and racial boundaries for new immigrant groups. Multinomial logistic regression models are used to analyze 2000 US Census data. The results generally support the theoretical predictions, suggesting that demographic distributions and the ways in which groups are structured in relation to one another along racial and ethnic boundaries are important predictors of intermarriage.     

The Role of Stakeholders in the Efficiency of Nonprofit Sports Clubs

This article analyzes the efficiency levels of nonprofit sports clubs through the data envelopment analysis methodology and specifically evaluates how efficient and inefficient clubs perceive the distinct contribution of stakeholders in attaining their respective levels of output efficiency. The results distinguish the varying levels of efficiency between such clubs and highlight significant differences in the roles of the local government and of associations and federations in attaining these efficiency levels. The study further suggests best practices that can be adopted by officials at inefficient clubs toward reducing or eliminating their shortfalls in efficiency.     

The view over one's shoulder: The causes and consequences of leader's envy of followers

We propose a social comparison-based framework in which leaders' meta-perceptions of power relative to their followers can be a source of envy, which can then lead to varied behaviors. We provide a model summarizing the main points of this framework, and develop propositions discussing how and when these effects operate. We start by discussing why perceived power differentials between leader and follower are expected to cause envy in the leader-follower relationship, and the contingencies that might affect such relationships. We then discuss how the aversive character of envy can provoke different types of action on the part of leaders aimed at reducing or eliminating this emotion. Furthermore, we propose different conditions that can increase the likelihood that the leader would choose one of these courses of action over another. Finally, we end with a discussion of the implications of leader-follower social comparisons and envy for research in the leadership field and for practice.