The ritual of reorganization in a public bureaucracy

Cultural aspects of complex organizations have recently captured the attention of scholars, yet empirical studies in this area remain rare. This paper explores the paradox that reorganizations are common in modern bureaucracies even though they have been found to have few instrumental effects. The present study of a state regulatory agency found that while reorganization had little instrumental consequence, it did provide the context for a power struggle between the administrative and occupational spheres of authority. In fact, reorganization proved to be a highly ritualized arena for significantly altering the agency's informal structure by replacing an entrenched dominant subculture. By examining the symbolic and ritualistic nature of this process, this paper looks beyond the ineffectual manifest functions of reorganization to uncover its power latent functions.Donald D. Stull is Associate Professor of Anthropology and a research associate with the Institute for Public Policy and Business Research at the University of Kansas. Steven Maynard-Moody is Associate Professor of Public Administration in the Division of Government and Director of the Policy Analysis Program in the Institute for Public Policy and Business Research at the University of Kansas. Jerry Mitchell is Assistant Professor of Public Administration, Baruch College, City University of New York. Support for this research was provided by a grant from the General Research Fund of the University of Kansas. An earlier draft of this paper was presented at the annual meeting of the American Anthropological Association in Denver, Colorado, in November 1984. We wish to thank F. Allan Hanson for his critique of an earlier version of this paper. We are grateful for the patience and openness of those working in the Kansas Department of Health and Environment.     

Role Involvement of Farm Women

This study describes role involvement of farm women through computer content analysis of text. This approach provides a broad framework for characterizing social meanings. The sample includes 193 farm women. The role involvement variable includes a combination of the farm work role, off-farm work role, family role, and social/civic role. Four contextual/conceptual categories are the organizing foundation of the computer content analysis program. Those women at the lowest involvement levels described their needs in traditional ways, the mid-range levels were more emotional, and those at the highest role involvement levels were very pragmatic. The mid-ranges emphasized themes of help, education, and future while the highest levels emphasized immediate time and uncertainty.     

Labor arbitrators’ performance: Views from union and management perspectives

Analyses were carried out relating performance evaluations of labor arbitrators by union representatives to similar evaluations of the same arbitrators by management representatives. It was found that these evaluations are either unrelated or, in some cases, negatively related. An important consideration in the evaluations is whether an arbitrator’s awards tend to favor union or management. These results are dicussed in terms of the disparate values and “good arbitrator” views of arbitrator performance. Both views find some support.     

Perceived Acceptability of Risk Analysis as a Decision-Making Approach

Three methods for making a consumer product safety decision were evaluated on scales relating to their perceived acceptability, logical soundness, completeness, and sensitivity to moral and ethical concerns. Two of the methods were formalized techniques: cost-benefit analysis and risk analysis. The third method involved abiding by standard industry practices. Other factors in the decision-making context were also varied. The results indicated that formalized techniques were preferred over the standard practices method. Within the formalized methods, cost-benefit analysis was judged less acceptable than a comparable method that did not involve making explicit value tradeoffs. All methods were judged more acceptable when they led to improved product safety. Knowledge of consequences did not exert direct effect on judgments, though it did interact significantly with other variables. The results are discussed in terms of judgmental processes that people apply when evaluating decision methods.     

A portfolio of risk measures

A comprehensive set of sixteen measures of willingness to take risks has been developed. This set includes measures from three categories: measures from standardized risky situations having an underlying theory of risk, measures inferred from revealed choices in financial decisions, and measures derived from attitudes. A study of over 500 top-level business executives shows significant relationships within categories, but relatively little relationship across categories. Context differences, especially personal versus business situations and opportunities versus threats, underlie the responses.     

Assimilation versus multiculturalism: The views of urban Americans

Parents of children in public schools in a large American urban center, representing a number of different ethnic groups, were interviewed about their personal views and feelings toward cultural and racial diversity in America today. Three main issues were addressed: respondents' attitudes toward the maintenance of heritage cultures versus assimilation; their attitudes toward bilingualism; and their attitudes toward other groups in the community. The analyses revealed important differences in attitudes between ethnic minority groups and established white and black groups. Nonetheless, strong support was shown for the retention of heritage cultures, even among middle-class white and working-class black Americans. The working-class white American sample was distinctive in its rejection of multiculturalism and in its negative attitudes toward other ethnic and racial groups. All groups supported the idea of bilingualism for their children, and certain groups thought that public schools had an important role to play in its promotion. Overall, the results delineate a series of factors that affect intragroup and intergroup harmony and the processes of adjustment that transpire within a social system when it has to cope with ethnic and racial diversity.