Entwickeln im Team – Effekte für den Einzelnen

This study tested the effects of a 2-day team building intervention on team members’ team identification, social support and collective self-efficacy. Members (n?=?32) of three teams from different sectors completed questionnaires before, directly after and six weeks after the team building intervention. Two teams served as control groups. Results showed lasting positive effects of team building on identification, support and collective self-efficacy in the training groups but no changes in the control groups.     

„First international conference on social sciences and the development of societies“ Kuwait, 10.–12. April 2001

Ohne Zusammenfassung

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„First international conference on social sciences and the development of societies“ Kuwait, 10.–12. April 2001

     

Abusive Supervision in Work Organizations – als Ursache für Workstress und Burnout

A growing literature explores abusive supervision as non-physical form of hostility by managers against there direct reports. However, researchers have used different terminology to explore phenomena that overlap with abusive supervision. The author therefore provides a review of literature how an US-american author, who researches some years ago about abusive supervision explains. The antecedents and consequences of abusive supervision and directions for future research are discussed.     

Christoph Deutschmann: Postindustrielle Industriesoziologie. Theoretische Grundlagen, Arbeitsverhältnisse und soziale Identitäten. Grundlagentexte Soziologie, herausgegeben von Klaus Hurrelmann

Ohne Zusammenfassung     

Abstimmungsprobleme in Dienstleistungsbeziehungen

In interactive service work customers necessarily take part in the service process as co-producers. Consequently, both the customers and the service workers are confronted with problems which can be conceived as social dilemmas. This article shows how these problems arise and how they can be solved. We analyze qualitative data on interactive service work using a rational action approach. The analysis shows that actors find themselves in dilemmatic situations, which would not allow them to achieve the optimal outcome of co-operation, if they would act according to the premises of the theory of rational action. On the other hand it is the interactive nature of co-production itself which not only generates social dilemmas but provides also for the means to resolve them: the mutual monitoring of the actions carried out by service worker and customer supplies them with informations about their willingness to co-operate. This may form the basis to overcome the social dilemmas inherent in service interaction.     

Wenn andere haben,was ich nicht habe — Die intrapsychische und interpersonelle Dynamik des Neides

Envy is an undesired and painful emotion. It’s also socially sanctioned. Envy is at the same time an emotion which is difficult to recognize because it is shown in a masked form. The article explains the genesis and the dynamic of envy in affected persons as well as in a social field. It’s clearly shown that envy has a depressive, a hostile as well as a growth encouragement dynamic.     

Faire Formeln

The literature on fair division has experienced a renaissance recently. Novel mathematical procedures promising an envy-free, socially efficient solution to conflicts over nearly indivisible goods play a particularly prominent role. This article presents a comparative experimental evaluation of three procedures. We examine to what extent features of the subjects of the procedures influence the choice in favor of one of the three negotiation protocols and the results of the division. Our analysis of the behavior of 119 subjects shows that psychological factors only affect the procedural choice. Dominance-seeking individuals tend to opt for those procedures that promise a fairer outcome than the relatively crude divide-and-choose-mechanism. In contrast, the outcome of the bilateral negotiations is determined by the attributes of the procedures. The strong influence of psychological factors at the initial stage of the bargaining process nevertheless casts strong doubts on the practicability of the procedures, recommended by the normative strand of game-theoretic negotiation analysis. The further development of ”fair formulas” for the resolution of redistributive conflicts should not neglect that the warring parties have to agree with the philosophy of the proposed bargaining protocol.