Erfolgsfaktoren effizienter Konfliktregelung durch Verhandlung im juristischen Kontext

This article deals with success factors for an efficient solving of legal conflicts using negotiations outside of trial courts. Negotiations, outside the court, provide the chance of finding a good win-win solution for all involved parties. A survey, which aims at finding the most common barriers to the resolution of conflicts outside trial courts, is presented in this article. The survey was conducted in a major international law firm. The lawyers were asked to list the most important reasons for negotiations failures. The results reveal a much higher importance of soft factors, especially communication and relationship issues over hard factors like e.g. business reasons. It is therefore concluded that communication and relationship are key success factors for dispute resolution in legal contexts. It is as well stressed that social science methodology and theories are useful tools for improving the understanding and effectiveness of legal negotiations. Two possible interventions for improving dispute resolution effectiveness in legal contexts are outlined.     

Warning Systems in Risk Management

A method is presented here that allows probabilistic evaluation and optimization of warning systems, and comparison of their performance and cost-effectiveness with those of other means of risk management. The model includes an assessment of the signals, and of human response, given the memory that people have kept of the quality of previous alerts. The trade-off between the rate of false alerts and the length of the lead time is studied to account for the long-term effects of "crying wolf" and the effectiveness of emergency actions. An explicit formulation of the system's benefits, including inputs from a signal model, a response model, and a consequence model, is given to allow optimization of the warning threshold and of the system's sensitivity.     

The Gap Concept as a Quality of Life Measure: Validation Study of the Child Quality of Life Systemic Inventory

The objective was to determine the interest and psychometric properties of a new QOL self-assessment questionnaire suitable for children 8–12 years old measuring alpha, beta and gamma changes: the “Inventaire Systémique de Qualité de vie pour Enfants” (ISQV-E^©). This was a cross-sectional validation study. 288 children have completed the ISQV-E. Other tools were used: The “Autoquestionnaire de Qualité de Vie Enfants Imagé” (AUQUEI), the State-Trait Anxiety Inventory for Children (STAIC), the Children’s Depression Inventory (CDI). The internal consistency of the four scores of the ISQV-E (state, goal, rank and gap) is satisfactory. All scores have their own specificity. The data show the convergent validity, sensitivity and applicability of the ISQV-E. On the other hand, no satisfactory factorial structure was found although a multidimensional theoretical perspective was applied. The feasibility of the ISQV-E seems clearly demonstrated and the value of this new tool seems evident in contexts of physical, psychological or social problems. The validation study was promising but certain points such as test–retest reliability remain to be studied.     

Burnout �C eine Herausforderung im Coaching

This paper studies the challenges for coaches working on burnout syndromes, located at the interface to severe depressions. There is an apparent similarity of symptoms between relatively light burnout events and rather profound depression episodes. Not surprisingly, the required therapeutic activities differ considerably; an incorrect diagnosis may impair the patient health considerably. I use two case studies to show how difficult it is to distinguish between burnout and depression symptoms early on. The paper concludes by encouraging coaches to cooperate more closely with psychotherapists in an attempt to improve the quality of service.     

Dealing with the past in the transition from care. A post-structural analysis of young people's accounts

Young people experiencing the transition from care often are weighed down by their past, both through their early experiences, but also by the way their past is made relevant in encounters with others. The aim of this article is two-fold. Firstly, to present a critical discursive analysis of young people's accounts of themselves in the transition from care. Secondly, to shed light on three different ways of making the transition from care; transition through a break with the past after moving out, transition through continuing change and transition as a way of dealing with the risk of further problems in their lives. The study is qualitative and includes 27 young women and men recruited from three child welfare institutions in the Oslo region of Norway. A multi-method approach including interviews, observations and documents has been used. The analytical framework is inspired by poststructuralist theory.¹     

Social assistance trajectories in Switzerland: do they follow discernible patterns?

Dynamic research on poverty to date tends to stress the temporalised and democratised nature of the phenomenon. It describes poverty as a short or transient experience shaped essentially by individual characteristics. Empirical evidence, however, remains inconclusive. Recent studies focussing on social assistance paint a more nuanced picture that reveals the existence of both short- and long-term trajectories. The present study aims to advance this debate by exploring trajectory patterns of social assistance recipients in Switzerland. Trajectory patterns have been substantiated by means of sequence analysis. Multinominal logistic regression analysis was then used to study the effect of individual and contextual factors on these trajectories. Results yield four clearly discernible patterns associated with well-established indicators of poverty risk and social inequalities. The study concludes that poverty, defined as social assistance benefit receipt, is neither a highly temporalised nor a markedly individualised phenomenon.     

Reliability and Validity of the European Portuguese Version of the Social Touch Questionnaire

Social touch is essential for physical and emotional well-being. However, different meanings can be attributed to physical contact during social interactions and may generate bonding or avoidant behaviors. This personal and unique experience is not usually taken into account in health and social care services. The aim of this study is to produce a valid and reliable European Portuguese version of the Social Touch Questionnaire (STQ, Wilhelm et al. in Biol Psychol 58:181–202, 2001. doi: 10.1016/S0301-0511(01)00113-2). The STQ is a self-report questionnaire for adolescents and adults measuring behaviors and attitudes towards social touch. The original version was translated into European Portuguese using a forward-back translation process and its feasibility was examined. To evaluate the psychometric properties, a total of 242 Portuguese university students participated in the study (21.3 ± 3.8 years). The STQ was considered feasible, showed adequate internal consistency (Cronbach’s α = .734), and the test–retest correlation with the STQ items demonstrated a high concordance between the tests over a two-week interval (ICC = .990; n = 50). Validity tests were performed, comparing the total score of the STQ with that of the anxiety and avoidance subscales of the Social Interaction and Performance Anxiety and Avoidance Scale (SIPAAS). A very significant conceptual convergence was confirmed between the STQ and with the SIPAAS-Anxiety (r = .64; p < .0001) and with the SIPAAS-Avoidance (r = .59; p < .0001). The exploratory factor analysis, with Promax rotation, revealed 3 factors: dislike of physical touch, liking of familiar physical touch and liking of public physical touch (Cronbach’s alphas ranged from .68 to .75). Psychometric properties confirmed the adaptation of the STQ to the Portuguese culture. It is a reliable and valid self-report questionnaire and it appears to be a useful tool to assess behaviors and attitudes towards social touch.