The Expansion of the Peer Adviser Workforce: Opportunities and Challenges for Social Work

ABSTRACT

Peer adviser roles are becoming an increasingly common—and celebrated—aspect of agencies where social workers are located. This article reports on a qualitative research study exploring the experiences of staff within a homelessness outreach service in which three peer advisers (people with a lived experience of homelessness) commenced employment. Drawing on action research principles, the study explored the experiences of the peer advisers and the broader team following the introduction of the peer adviser roles. Themes identified include, realising the skills of peer advisers, defining the role, taking a “whole of team” approach, and reflecting on power. This study demonstrates that the introduction of peer adviser roles into human service organisations is a promising strategy for creating services that are more likely to respond effectively to the needs of service users. However, social workers need to be aware of the pitfalls of tokenism and the devaluing of experiential knowledge.

IMPLICATIONS

• Peer advisers in health and welfare agencies add significant benefits to an agency’s capacity to respond to the needs of service users.

• The introduction of the peer workforce is aligned to social work values of service user empowerment and the valuing of experiential knowledge.

• In order to avoid tokenism, the introduction of peer adviser roles should be supported by both the attitudes and actions of other staff members, as well as organisational support structures.

     

Methodology‐as‐Technique and the Meaning of Rigour in Globalized Management Research

This paper analyses the genre of ‘methodology‐as‐technique’, which we suggest provides the underpinning logic for a particular conception of scientific rigour that is increasingly regarded as normal in globalized management research. Based on a qualitative interview study of management researchers in the peripheral context of India, we associate the methodology‐as‐technique genre with social scientific methods of organizing, conducting and disseminating knowledge founded on Western neo‐imperialism and colonialism. Our analysis draws attention to the consequences of the genre of methodology‐as‐technique which relate to a narrowing and displacement of research goals, erasure of context, and devaluation and marginalization of alternatives. By providing insight into how methodology‐as‐technique comes to dominate in peripheral locations such as India, we suggest that these normative constraints also present an opportunity for denaturalization, by making what is increasingly seen as normal appear alien or strange. We conclude by arguing that countering restrictive definitions of rigour in management research relies on development of a more expansive and inclusive conception of the global that fosters indigenous ways of knowing and promotes decolonizing methodologies.     

Out of sight and out of mind? A literature review of occupational safety and health leadership and management of distributed workers

Distributed workers – those who work autonomously and remotely from their organisation’s main locations for at least some of their work-time – are an important and growing proportion of the workforce that share common characteristics of temporal and spatial distance. Yet, many leadership styles and management practices assume face-to-face interaction, potentially rendering them less helpful in trying to ensure good occupational safety and health (OSH) outcomes for distributed workers. We conducted a systematic literature review to examine the leadership and management of OSH for distributed workers. Twenty-three papers were identified. Eleven papers identified established leadership styles, including leader-member exchange, (safety specific) transformational and considerate leadership. Twenty papers examined management. Findings from these 20 papers were interpreted as representing resources, deployed through management and utilised by managers to ensure OSH for distributed workers, including communication technologies, social support and a good safety climate. Despite limited research in this area, findings indicate the importance of both leadership and management in ensuring OSH for distributed workers. Findings suggest a fertile area for future enquiry.     

Making feminism count: integrating feminist research principles in large-scale quantitative research on violence against women and girls

ABSTRACT

Applying a feminist approach to research on ending violence against women and girls (VAWG) is critical because gender inequality is an underlying driver of VAWG, and feminist research aims to empower women and girls, as well as challenge prevailing inequalities through the research process itself. However, feminist research approaches have not historically been applied in the international development sector, although statistical evidence on what works to end VAWG is in high demand from governments and donors. In this article, we explore how researchers could practically reconcile an explicitly feminist undertaking, like ending VAWG, when accepted research practices within this field employ methods that are historically not informed by feminist praxis. We argue that quantitative research and feminist research approaches are not mutually exclusive, rather, they can (and do) overlap. Drawing on five decades of combined experience conducting quantitative studies on VAWG in low- and middle-income countries around the world, we highlight the challenges and opportunities for incorporating feminist research principles throughout the research process – from design, community engagement, data collection, analysis, dissemination, and policy influence. We draw on practical examples from research conducted in countries as diverse as Timor-Leste, Kiribati, and Sri Lanka, among others, illustrating that it is not only possible to apply feminist research principles to large-scale, quantitative survey research on VAWG, but that this should become a priority for good development practice.     

Washington State's adoption of a child welfare practice model: An illustration of the Getting To Outcomes implementation framework

Despite a great need for evidence-informed practices in child welfare, very few child welfare systems have implemented evidence-based case management models state-wide. While the literature on implementation from the perspective of model developers and researchers is steadily increasing, there has been little attention to the process of implementation originating from the reverse direction, by community organizations themselves, or with regard to going-to-scale implementation in child welfare. The Getting to Outcomes (GTO) model, which was originally created to help organizations choose and implement prevention programs, is a promising guide for child welfare systems seeking to initiate system-wide implementation of evidence-based practices. The GTO framework provides a step-by-step guide for surveying a system, building motivation, training, and evaluation. This article will illustrate the state-wide implementation of Solution-Based Casework (SBC), an evidence-based model of case management, by Washington State's Children's Administration, following the GTO framework. Despite some barriers and obstacles, the GTO model proved to be feasible and to aide in the implementation of SBC. Implications for the GTO model as a framework for empowering community organizations to choose and implement relevant evidence-based practices will be discussed.     

Cinema and Highlife in the Gold Coast: The Boy Kumasenu (1952)

The Boy Kumasenu (Sean Graham, Gold Coast, 1952) produced by the Gold Coast Film Unit during the 1950s, before independence in Ghana, had a public impact and success with local Ghanaian audiences that other colonial films never achieved. About a boy, Kumasenu, who moves from a rural village to the city of Accra, the film attempts to represent an African experience of modern life, using a local cast. This article explores the film’s popular reception by drawing on advertisements, newspaper coverage, reviews, awards it received, as well as contemporary personal correspondence and retrospective interviews with the filmmakers. It proposes that the film’s appeals lay in its inclusion of highlife, its fashions, styles and music, popular in the Gold Coast, alongside cinematic conventions of documentary, drama-documentary, neorealist film styles and the Hollywood gangster genre, already familiar to urban Ghanaian audiences. Furthermore, its theme of urban youth and citizenship evoked the concept of the “African Personality,” an identity that Kwame Nkrumah’s Convention People’s Party would link with highlife music at independence. By tapping into the popularity of cinema and highlife, the film promoted nascent nationalist sentiments, and became associated with anti-colonialism and social change in the newly emerging independent Ghana.     

THE STIGMA OF WHITE PRIVILEGE

Beginning in the 1970s, the efforts of the Australian settler state to help its Indigenous minority shifted away from ‘assimilation’ and embraced the principles of ‘self-determination’. According to the rhetoric of the self-determination era – explored in this article as the ‘liberal fantasy space’ – Aboriginal and Torres Strait Islander Australians should be in control of efforts to improve their lives, ultimately making state intervention redundant. A by-product of this shift was to radically change the role of non-Indigenous people who sought to participate in Indigenous development. No longer in charge of Indigenous advancement, they were now cast as partners and supporters.

This article explores some of the complexities of White anti-racist subjectivities in the self-determination era. It draws on ethnographic research with a group of progressive Whites who work in Indigenous health in northern Australia. A striking feature of contemporary White anti-racist discourse is a reluctance to claim any agency in the process of Indigenous improvement. I argue that applying the concept of stigma to White privilege is a novel and productive approach to understanding this desire for self-effacement. White stigma works in a parallel fashion to the case of liberal Germans who believe the German collective identity is irrevocably tainted by the Holocaust. In the Australian case, the negative characteristics associated with Whiteness act as a barrier to the broader goal of constructing ethical White subjectivities fit for the ‘liberal fantasy space’ of post-colonial justice. In their attempts to overcome this barrier and transcend White stigma, White anti-racists mobilise the identity tropes of missionary, mother, and child. Ultimately, these efforts at self-fashioning point to the ultimate fantasy of decolonisation: the desire of White anti-racists to disappear.