Editorial

Ohne Zusammenfassung

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Editorial

     

An Empirical Investigation of Web Site Use Using a Commitment‐Based Model

Companies throughout industry are interested in retaining existing customers, because customers' continuous consumption of products and services is critical to the long‐term value propositions of most organizations. Thus, decision‐making strategies that promote continuous use and customer retention are of research interest, both theoretically and practically. In the present research, we investigate one important area of continuous usage, that of Web site use. In particular, we use several theories of commitment to understand how an individual's decision to continue to use a Web site is influenced by his or her commitment toward that Web site and the vendor that supports it. Results derived from data collected from 335 users of a variety of Web sites indicated that affective commitment, calculative commitment, quality of alternatives, and trust were significantly associated with an individual's behavioral intention to continue to use a Web site. Implications for customer retention and decision‐making strategies are discussed.     

Small Business Success in Rural Communities: Explaining the Sex Gap*

Abstract Building on previous theory and research, we propose a “structural relational” view of the sex gap in small business success. Our findings, based on analyses of data from 423 small business owners in Iowa, show support for our model and suggest that links between owners, social relational processes, business structure, and small business success operate differently depending on the industry location of the business and the owner's sex. Results also indicate that the business owner's sex has direct and indirect effects on business success. This finding suggests that social relations, organizations, and institutions are all gendered in ways that influence the sex gap in sales, but that further research is needed to more fully explain sex differences in small business success. We discuss these and other findings in terms of their theoretical and practical implications, and suggest directions for future research.     

Work Discrimination and Coping Strategies: Conceptual Frameworks for Counseling Lesbian,Gay, and Bisexual Clients

Two conceptual models are proposed in this article—one for work discrimination and the other for discrimination coping strategies pertaining to lesbian, gay, and bisexual workers. The work discrimination model includes 3 dimensions (formal vs. informal, potential vs. encountered, and perceived vs. real). The coping strategies model outlines methods that deal with potential and encountered discriminations. It includes vocational choice and work adjustment strategies; the latter are further categorized under identity management or discrimination management strategies.     

Estimation and testing in generalized partial linear models—A comparative study

A particular semiparametric model of interest is the generalized partial linear model (GPLM) which extends the generalized linear model (GLM) by a nonparametric component.The paper reviews different estimation procedures based on kernel methods as well as test procedures on the correct specification of this model (vs. a parametric generalized linear model). Simulations and an application to a data set on East–West German migration illustrate similarities and dissimilarities of the estimators and test statistics.     

Great Expectations. Part I: On the Customizability of Generalized Expected Utility

We propose a generalization of expected utility that we call generalized EU (GEU), where a decision maker’s beliefs are represented by plausibility measures and the decision maker’s tastes are represented by general (i.e., not necessarily real-valued) utility functions. We show that every agent, “rational” or not, can be modeled as a GEU maximizer. We then show that we can customize GEU by selectively imposing just the constraints we want. In particular, we show how each of Savage’s postulates corresponds to constraints on GEU.     

Parents' Goals for Children: The Dynamic Coexistence of Individualism and Collectivism in Cultures and Individuals

Current scholarship on the cultural value systems of individualism and collectivism, and the associated developmental goals of autonomy and relatedness, has moved beyond grand divide theories to emphasize variation within individuals and cultures. We present a theoretical model on the dynamic coexistence of cultural value systems (at the macro level) and parents' developmental goals (at the micro level). We contend that cultural values and developmental goals that have largely been classified as polar opposites may be viewed as conflicting, additive, or functionally dependent. Parents may view the developmental goal of autonomy as interfering with the goal of relatedness (and vice versa); parents may endorse both autonomy and relatedness; and parents may consider the developmental goal of relatedness to be a path to the goal of autonomy and/or autonomy to be a path to relatedness. These forms of coexistence are themselves dynamic, changing across situations, developmental time, and in response to social, political, and economic contexts.     

A Critique of the New Public Management and the Neo-Weberian State: Advancing a Critical Theory of Administrative Reform

The New Public Management (NPM) has often been favorably contrasted with European Public Administration (EPA). This paper attempts to balance this Anglo-American perspective with a relatively new European critique of NPM which its authors call the Neo-Weberian State (NWS). Despite their differences in some key respects, however, it is argued that the NPM and NWS are similar in their sweeping paradigmatic character, their ambiguities and internal inconsistencies, their inability to go beyond instrumental rationality and incorporate forms of hermeneutic and critical reason, and in their advocacy of bureaucracy via participation under certain historical conditions, hence consistent with Weber’s characterization of modern organization and management. The paper, based on the authors’ rendering of critical social theory, provides a fresh means for bridging the two perspectives.

Development of an RFID‐based Traceability System: Experiences and Lessons Learned from an Aircraft Engineering Company

This paper presents a case study of the research and development of an RFID‐based traceability system in an aircraft engineering company in Hong Kong. We report the system design and implementation, and discuss our experiences and lessons learned. The aim of the RFID system is to effectively support the tracking and tracing of aeroplane repairable items in the company. The study reveals eight critical success factors for the successful implementation of RFID systems, namely, create strong internal and external motivation for improvement, stir up desire to keep abreast of the latest technology for global competitiveness, strive for cross organizational implementation, avoid major process changes/limit process changes, start with a small RFID project scope, facilitate equipment vendor's investment, use cost‐effectiveness reusable tags, and transfer RFID skills and knowledge from university to industry. We also summarize 13 lessons learned, including three lessons concerning RFID implementation at strategic level, six lessons at management level, and four lessons at operational level resulting from carrying out this project. Given the contextual details of the study, the lessons learned can help other firms to better anticipate the hurdles they will experience, and make them aware of the possible ways to cope with such difficulties before embarking on the journey of RFID implementation.