A conceptual model for barrier free facilities planning

This paper presents the proposal of a model for planning a barrier free industrial facilities, considering the demands that inclusion requires, ranging from outside the factory (social environment), to the needs of the production system and the workstation. Along with literature review, the demands were identified in a shoe manufacturer that employs people with disabilities, and organized taxonomically in agreement with the structure for planning facilities. The results show that the problems are not primarily related to eliminating architectural barriers and factors aimed at preventing risks to people's health and safety but, rather, are related to the company's cultural environment, because the main hazards are managerial. In special cases, it is suggested there is a need to adjust those parts of tasks that the worker cannot do, or even to re-schedule work so as to make it possible for employees with disabilities to perform their tasks.     

Web accessibility: evaluation of a website with different semi-automatic evaluation tools

It is essential that access to information must to be universal given the importance of having a truly global Internet. This study proposes to evaluate a government website with two semiautomatic accessibility evaluation tools. The results have demonstrated that the use of more than one semi-automatic assessment tool can provide enhanced results. The differences in results and presentation in the reports generated by the two tools indicate that there is more complete results by combining tests with different accessibility evaluation tools.     

A socio-technical approach for improving a Brazilian shoe manufacturing system

This article presents a macroergonomic intervention in a footwear company in Rio Grande do Sul, Brazil, to improve both the quality of life of the employees and productivity by optimizing the traditional Taylor/Ford work organization. Multi-functionality and team working were implemented as means of making tasks more flexible and richer and the working hours were changed. The results showed a reduction in human and material resource costs and a consequent improvement in health and workers quality of life. Although middle managerial staff displayed strong resistance to the project and to breaking traditional production paradigms, the socio-technical system has been implemented throughout the plant and is expected to end up becoming the benchmark for other companies in the sector. Keywords: Macro-ergonomics, footwear industry, organization work.     

Accessibility of sports facilities for persons with reduced mobility and assessment of their motivation for practice

This study aims to create awareness, both within the scientific community and among providers of sports facilities, for individuals with impaired or reduced mobility, promoting the development of technical solutions that allow greater autonomy and social integration of people with disabilities. The purpose of this work is, on the one hand, to evaluate the accessibility of sports facilities for people with reduced mobility and, on the other hand, to investigate why this user group has such low rates of participation in sporting activities. Firstly, using the Portuguese norms and legislation transcribed from European Community directives, a check list was created comprising all the items that sports facilities should abide by in order to provide accessibility and safety to people with reduced mobility. Another questionnaire was designed aimed at this user group, with questions pertaining to their desire and ability to use sports facilities. This questionnaire was distributed in Portugal, in the greater metropolitan area of Porto, to users of Rehabilitation Centres and Physiotherapy Clinics. The results obtained from the check-list showed the compliances and non-compliances of the respective sports facilities, proving that many barriers preventing the participation of people with reduced mobility still exist. Twenty-four people with permanent impairment of the lower extremities (paraplegia) answered the questionnaire pertaining to the desire and ability to perform physical activity. Two individuals (8%) had sporting activities available to them in their area of residence and only five (21%) performed any physical activity. The main reason given for not taking part in any activity was the lack of adapted sports facilities. All the participants felt that taking part in sports is beneficial. The benefits stated were: general well-being and development of the psychomotor component (e.g. coordination, balance, body posture), of physical condition (e.g. strength, resistance, flexibility) and social integration and quality of life. Besides wellbeing, they also mentioned social interaction, a way of occupying their time and an escape from the routine as the main motives for which they would like to take up physical exercise.     

Usability testing with children: an application of Pedactice and Ticese methods

Graphic representation of clickable areas in computer interfaces should allow mental representations that facilitate systems navigation during the cognitive process. If it doesn't happen users can feel lost. When thinking about websites designed to children with both entertainment and educational intention these systems must stimulates this kind of users. As many other activities for children nowadays, many system are commonly used as support for contents explored in school, as a complement. The design of theses educational systems must have the compromise to allow these users navigate and feel capable to explore every part of these interfaces. This paper is focusing the results of Ticese and Pedactice methods and shows the importance of these results as an exploratory phase in a bigger research that evaluates interfaces with children. Quantitative and qualitative data were collected related to structuring the user's mental model, influenced by the graphic representation of hypertext areas in a children's educational site.     

Ergonomic tridimensional analysis: critical ergonomic factors identification in a commercial environmental

The Ergonomic tridimensional analysis (ETdA) was developed to be used as an auxiliary tool on the ergonomic intervention. It was specially designed for commercial areas with free circulation of people. Due to that, the client, the third ETdA dimension, becomes an important element and their opinions relevant in the ergonomic analysis. The remains two ETdA dimensions, professionals and analyst, play an identical role as in the traditional occupational ergonomic analysis. For each of these dimensions, specific observation tools were assembled: an ETdA questionnaire, an evaluation form and a checklist for direct and indirect observations. The variables that allow the ETdA operability are identified as Ergonomic Factors (EFs). A case study is presented identifying, for each dimension, the critical EFs. This will allow the design of the weighting table, where the influence of each dimensions results is measured, stressing the important role of clients on ergonomic issues.     

Analysis of the work of air traffic controllers of the approach control area (APP) of Porto Alegre, Brazil

This article presents a study on the activities of the air traffic controllers of the Approach Control Area (APP) of Porto Alegre, Brazil, in different real scenarios. Based on interviews, questionnaires and the analysis of film of real scenes, the following were identified and analyzed: i) the perceptions of risk and complexity of the different air traffic scenes observed; ii) the cognitive factors (knowledge, strategy and attention dynamics) involved in the task and iii) the perception of the controller's workload. The results showed that the task complexity depends on the weather conditions, the number and type of aircraft in observation and that the controllers perceive the scenes in a similar way irrespective of their time in the profession and the type of control (radar or coordination). Attention is the cognitive factor with the greatest impact on the work and mental demand has the greatest impact on workload followed by time demand. The literature on the controllers work in Brazil is scarce and, therefore, this study aimed to contribute to the understanding of the work in one APP in order to promote future changes in the very problematic Brazilian air traffic system.     

Towards sustainability by aligning operational programmes and sustainable performance measures

Abstract

In the last decades, sustainable concerns have increasingly gained importance to organizational survival, and Lean/Six Sigma approaches are becoming more and more outstanding in order to improve sustainability performance. This article aims to evaluate the degree of importance of sustainable performance measures of Brazilian organizations and to propose guidelines to achieve sustainability by aligning these measures with operational improvement programmes. Multiple data collection methods were applied as theoretical literature review, questionnaire survey and semi-structured interviews with industry professionals and academic researchers. The findings show that it is the corporate responsibility to focus their efforts on both operational improvement programmes and sustainable initiatives in order to achieve better environmental protection, corporate reputation, quality management, cost performance and suppliers relations, as they are considered to be more important on organizational sustainability.     

Cross‐Cultural Measurement Invariance of Adolescent Self‐Report on the Pediatric Quality of Life Inventory™ 4.0

This study evaluated the cross‐cultural measurement invariance of the Pediatric Quality of Life Inventory version 4.0 (PedsQL^?) among adolescents sampled from Bulgaria, Croatia, India, Indonesia, Nigeria, Serbia, and Turkey. The multiple‐indicator multiple‐cause (MIMIC) model was used, which allowed controlling of demographic variables (i.e., age, gender, and socioeconomic status). Significant effects of country on scores within the PedsQL^? domains were observed, with up to 17 items showing differential item functioning (DIF) across the countries. We did not find support for cross‐cultural measurement invariance hypotheses for scores on the PedsQL^? adolescent self‐report in this study. Researchers should use caution in making cross‐cultural quality of life comparisons while using the PedsQL.     

Contextualizing the meaning of respect: the case of evangelicals in Brazil / Contextualización del significado del respeto: el caso de la comunidad evangélica de Brasil

This article examines the meaning of respect for evangelicals in Brazil. We were particularly interested in the roles which the recognition of equality, achievements and needs would play in the respect experiences of members of this religious minority. With regard to the sources of respect our focus was on Brazilians as a superordinate ingroup and on five different outgroups. As expected, equality recognition emerged as the dominant principle governing intragroup respect. Intergroup respect, however, was governed primarily by the principle of need recognition, especially in relations with religious outgroups. The principles of achievement and equality recognition also played a role in intergroup respect, but only in relations with secular outgroups. Implications for religious groups’ struggles for respect in modern society are discussed.