Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting

Abstract

While many operations management journals are now publishing interpretive studies, there is still a need for more material on how to carry out such work under the interpretive gestalt. By offering a research account of a longitudinal interpretive multi-case study, this paper seeks to contribute to the literary gap in ‘how to do it [interpretive research]’. The purpose of this paper is to document a longitudinal operations management study in three micro-firms, where the catalyst for this study is the implementation of an electronic operations management system in each case. The paper chronicles the authors’ experience in a four-year multi-case study, and as such provides insight into design, development and execution of longitudinal interpretive operations management research, and the building of a theoretical model. While blueprints are not the purpose of such reflections, they can provide insight and advice to researchers, which is the underlying goal of this paper.     

All in the family: a belated response to Knudson-Martin's feminist revision of Bowen theory

The first formal attempt at revising Bowen theory within the marriage and family therapy literature is represented in the work of Knudson-Martin (1994). Claiming that several of the theory's concepts are defined at odds with female development, Knudson-Martin (1994) reconceptualizes and expands Bowen theory to rectify these perceived shortcomings. In turn, we address several fundamental concerns with Knudson-Martin's critique and revision of Bowen theory. An alternative representation of Bowen Theory, as well as its relationship to feminist thought, is put forth. Suggestions for the field's future relationship to Bowen theory are also discussed.     

Six domains of self-care: Attending to the whole person

ABSTRACT

Self-care has long been of concern to helping professionals at risk for burnout or vicarious traumatization. In this paper we argue that the need for self-care is broader than preventing these outcomes. Instead, it requires consideration of the whole person and mindful attention and intentional efforts to achieve two general aims: to guard against or manage stress and other negative states, and to maintain or enhance well-being and overall functioning. We propose and delineate six life domains—physical, professional, relational, emotional, psychological, and spiritual—that may require attention in each person’s self-care practice, and briefly summarize some empirical findings that support self-care practices within each. We observe that self-care practice in each domain is closely bound to practice and outcomes of other domains. Steps in developing an overall self-care plan, including both maintenance and emergency practices, are also outlined. Because we believe that self-care is not a one-size-fits-all pursuit, we contend that helping professionals would benefit from examining each area of their life, and defining for themselves what self-care means and how they plan to implement their own personal practice. Above all, self-care requires a commitment to one’s own well-being as a priority.     

Nonverbal behavior correlated with the shaped verbal behavior of children

The Analysis of Verbal Behavior - Children under 6 years old pressed on response windows behind which stimuli appeared (star or tree). Presses occasionally lit lamps arranged in a column; a present...     

Sexual Minority Women's Gender Identity and Expression: Challenges and Supports

Sexual minority women were divided into four groups to study their gender identities (butch and femme), and gender expression (traditionally gendered and non-traditionally gendered women who do not identify as butch or femme). Experiences of heterosexist events (discrimination, harassment, threats of violence, victimization, negative emotions associated with these events), mental health (self esteem, stress, depression), and supports for a sexual minority identity (social support, outness, internalized homophobia) were examined across these groups. Findings suggested that butch-identified women experienced more heterosexist events than femme women or women with non-traditional gender expressions. There were no differences in mental health variables.     

Sexual minority women's gender identity and expression: challenges and supports

Sexual minority women were divided into four groups to study their gender identities (butch and femme), and gender expression (traditionally gendered and non-traditionally gendered women who do not identify as butch or femme). Experiences of heterosexist events (discrimination, harassment, threats of violence, victimization, negative emotions associated with these events), mental health (self esteem, stress, depression), and supports for a sexual minority identity (social support, outness, internalized homophobia) were examined across these groups. Findings suggested that butch-identified women experienced more heterosexist events than femme women or women with non-traditional gender expressions. There were no differences in mental health variables.     

The charity shop volunteer in Scotland: greatest asset or biggest headache?

Employment patterns in various sectors of retailing have received much research attention in recent years, and investigation into charity volunteering is prolific. There is, however, little academic research to date into employment issues in charity retailing or reference to the volunteers who work in charity shops. This has been a neglected topic, left in the hands of those with particular charity interests rather than an academic topic in its own right. This paper looks at the profile of the charity shop volunteer and raises the issues of future changes in technology and competition which might have an impact on current volunteers.     

Football ‘fanzines’ and football culture: a case of successful ‘cultural contestation’*

‘Fanzines’– magazines produced by fans for fans on photocopiers or small presses and circulated by other means than through mainstream commercial channels – provide an alternative to the products of mass publishing and the mass entertainment industry, although often in ‘dialogue’ with these. In England fanzines – like Sniffin’ Glue or When Saturday Comes– have proliferated over the last fifteen years or so, dealing especially with rock and pop music and also, most recently, with football. Fanzines can be seen as enabling a ‘users’ view’ and -sometimes – a radical reinterpretation (or defence) of popular cultural forms to be expressed by people who would otherwise be excluded from any usual means of written expression about, or control over, mainstream institutions in the production of mass culture. This article focuses on the phenomenon of football fanzines (and the Football Supporters’ Association (FSA) – a movement closely associated with fanzines), suggesting (i) that football fanzines and the FSA can be viewed as a particularly potent example of the existence of continued ‘contestation’ over cultural institutions of the kind suggested in relation to sport by Gruneau (1982 and 1983), Donnelly (1988) and others, including ourselves (Jary and Horne 1987 and Horne, Jary and Tomlinson 1987), (ii) that a consideration of football fanzines and the FSA illustrates the value of moving to a wider substantive and theoretical focus in the sociological analysis of football culture than that which has been uppermost in recent years.     

Marital satisfaction and social learning family therapy for child conduct problems: generalization of treatment effects

Successful treatment outcome and maintenance for families with aggressive children by means of social learning family therapy were reported by Sayger, Horne, Walker, and Passmore (1988). The present study examined the generalization of treatment effects to the child's classroom, the parental level of marital satisfaction, the general family relationship environment, and the parental level of depression. Results of this study show that teachers reported improved child behavior following treatment. Parental level of marital satisfaction was increased and sustained for those parents who were experiencing low levels of marital satisfaction prior to treatment. The participating families also became more cohesive and expressive, and less conflictual. Although pretreatment levels of parental depression were moderately low, these levels were alleviated.