DO BUSINESSMEN MAKE GOOD GOVERNORS?

This paper evaluates the economic performance of U.S. state governors with a business background (chief executive officer [CEO] governors). Applying a matching method, I find, first, that businesspeople tend to take office in times of economic and fiscal strain. Second, the tenures of CEO governors are associated with a 0.5 percentage points (pp.) higher annual income growth rate, a 0.4 pp. higher growth rate of the private capital stock, and a 0.6 pp. lower unemployment rate than are the tenures of non‐CEO governors. State‐level income inequality is not affected by CEO governors holding office, indicating that low‐income households benefit from the economic upswing. (JEL C21, E24, O47)     

Which Inequality Makes People Dissatisfied with Their Lives? Evidence of the Link Between Life Satisfaction and Inequalities

This paper aims at establishing a clear link between different types of inequality and life satisfaction in Europe. We analyse the relationship between life satisfaction and both income inequality and inequality of opportunity using seven waves of the European Social Survey. The results show that in Europe both income inequality and inequality of opportunity reduce people’s life satisfaction. Our main results suggest that all socio-economic groups are dissatisfied with income inequality, whereas primarily low socio-economic individuals worry about inequality of opportunity. We find that expected mobility is very important in explaining the link between inequality and life satisfaction for all socio-economic groups in Europe. We advance the hypothesis that life satisfaction is conditioned by a mix of normative arguments against inequality and by the fear/possibility to lose/gain a good social position. This result complements findings on the mediating role of social mobility in the relationship with subjective well-being.     

Foundation ownership and shareholder value: an event study

Review of Managerial Science - Some of the largest listed firms in Western and Northern Europe are partly owned by foundations. So far, little research exists about the shareholder value effects of...     

An inspection game of internal audit and the influence of whistle-blowing

In this paper we analyse how whistle-blowing affects fraudulent behaviour of managers while the company instigates imperfect internal audit to detect the fraud. To do so, we employ in a first step a non-cooperative inspection game to analyse fraudulent behaviour of a manager controlled by an internal auditor. In a second step we introduce exogenous whistle-blowing of a manager’s employee to aid the auditor to reveal the fraud. In a third step, the two-person inspection game is extended to a three-person approach with endogenous whistle-blowing. Our novel results are that the intensity of internal audit is always lower with whistle-blowing than without and that whistle-blowing renders the manager to act less fraudulently than compared to the basic inspection game if and only if she is unaware of the whistle-blower’s expected pay-off and the efficacy of internal audit is sufficiently low.     

How customer satisfaction with respect to price and quality affects customer retention: an integrated approach considering nonlinear effects

There is consensus in the marketing literature that satisfaction of customers concerning the perceived quality and pricing of products or services is critical for customer retention. In contrast, there is lack of empirical evidence about the exact functional relationship. Using parametric and nonparametric regression, this contribution empirically investigates whether and to what extent nonlinear effects of and interaction effects between both satisfaction dimensions affect customer retention. The empirical results do not only reveal complex nonlinear effects for those satisfaction-retention relationships, respectively, but also indicate strong interaction effects of both satisfaction dimensions on customer retention. Furthermore, nonparametric approaches prove to be more flexible than parametric approaches to model complex interactions.     

Ambivalenzen und Widersprüche als Herausforderungen für Change-Manager

Contradictions and ambivalences are some of the phenomena that accompany change processes but are exhausting for those who experience them and have to deal with them. Drawing on surveys held during workshops, this article summarizes which contradictions are typical of change processes. As a possibility for effectively countering such contradictions, the two-stage concept from Müller-Christ and Weßling for tolerating contradictions is introduced based on this. Finally, information and ideas for conducting workshops on the topic of contradiction tolerance are presented.     

From Economic Gains to Social Losses

This paper analyzes how stories shaped treasurers’ expectations in municipal swap activities and contributes to the sociological debate on the mechanisms of expectation formation. Employing a deductive variant of process tracing, it synthesizes the literature on expectations in economic decision making with the literature on the diffusion of “ideas,” “myths,” and “fashions” in organization theory and management studies. The swap story has spread since the mid-1990s among German municipalities. At the heart of this story is the replacement of traditional borrowing with active portfolio optimization; financial instruments known as swaps play a leading role. This paper examines how stories shape expectations. Specifically, it delves into how the swap story, as a solution to the financial woes of local governments, shaped these governments’ expectations despite the uncertainty resulting from the instruments’ complexity. We argue that the effect of stories on expectations depends on timing. Expectations at an early stage are shaped by economic analyses to reduce uncertainty, while expectations at a later stage are primarily shaped by societal pressures and an established trend. These two distinct mechanisms produce expectations related to economic and social consequences, respectively. Selecting four typical cases, our analysis confirms that stories affected the formation of treasurers’ expectations regarding the use of swaps through these different mechanisms.     

Instrumental and Non-instrumental Factors of Social Innovation Adoption

We investigate social innovation adoption and extend instrumental factors of adoption intention by including non-instrumental factors. We argue that, from a market-based perspective, conventional innovation adoption models based on instrumental factors do not fully consider specific characteristics of social innovations. Our objective is to improve the explanatory power of conventional adoption models by including symbolic, emotional, and motivational factors as non-instrumental factors. We conducted two empirical studies in which we investigated younger adults’ adoption intentions regarding time-bank-based senior cooperatives. The results extend the findings of conventional adoption research and show that explanatory power can be substantially improved by including non-instrumental factors. The results contribute to the understanding of social innovation adoption and indicate limited generalizability of conventional innovation adoption research to social innovations. Implications and directions for future research are discussed.