A process-oriented perspective of IS success: Examining the impact of IS on operational cost

Effective measurement of information system (IS) success continues to be a top concern for both practitioners and researchers. Labeled the “productivity paradox”, previous attempts to quantify the benefits of IS have often resulted in inconclusive or inconsistent results. The present study contributes to IS success research through the development and empirical testing of a process-oriented model of IS success. Using an operational perspective and combining primary and secondary measures, this study examines the influence of lower-level intangible IS and information technology (IT) benefits on higher-level financial measures. Additionally, we introduce IS plan quality as an antecedent to the model's input variables. Primary survey data from CIOs of primarily Fortune 2000 size firms are combined with secondary data, total operational cost, from Compustat to facilitate the examination of the IS benefits. This study also addresses shortcomings cited in other studies that might have contributed to the productivity paradox by including control variables in the model, defining a research perspective—the operational success perspective—and clearly articulating the level of analysis as the organizational level. The results supported a process-oriented view of the benefits from IS and showed how the effects of IS along a path can lead to better organizational performance, in this case, lower overall costs. These results are discussed and future research implications are presented.     

Bayesian methods for contingency tables using Gibbs sampling

Cell counts in contingency tables can be smoothed using loglinear models. Recently, sampling-based methods such as Markov chain Monte Carlo (MCMC) have been introduced, making it possible to sample from posterior distributions. The novelty of the approach presented here is that all conditional distributions can be specified directly, so that straight-forward Gibbs sampling is possible. Thus, the model is constructed in a way that makes burn-in and checking convergence a relatively minor issue. The emphasis of this paper is on smoothing cell counts in contingency tables, and not so much on estimation of regression parameters. Therefore, the prior distribution consists of two stages. We rely on a normal nonconjugate prior at the first stage, and a vague prior for hyperparameters at the second stage. The smoothed counts tend to compromise between the observed data and a log-linear model. The methods are demonstrated with a sparse data table taken from a multi-center clinical trial. The research for the first author was supported by Brain Pool program of the Korean Federation of Science and Technology Societies. The research for the second author was partially supported by KOSEF through Statistical Research Center for Complex Systems at Seoul National University.     

Paying for God’s Work: A Rights-Based Examination of Faith-Based NGOs in Romania

This paper examines issues of democratic accountability as they apply to faith-based organizations cooperating in international developmental efforts, with a specific focus on the freedom of expression rights of nonprofit organizations and the freedom of association rights of their clientele. Child welfare nongovernmental organizations (NGOs) in Romania are used as a case study for examining the issue. The paper begins with a discussion of NGO-government partnerships in service provision in international development, and examines the ethical concerns surrounding church-state separation as applied to nonprofits in the United States and in the context of foreign aid. The literature analysis is complimented by empirical evidence from the Romanian case, using data gathered in a qualitative study exploring the role of NGOs as social service providers and policy advocates. The paper concludes by discussing the particular role that bureaucratic discretion and power plays in protecting the freedom of association rights of clientele in Romania.     

Theorizing Sexuality, Sexual Abuse and Residential Children's Homes: Adding Gender to the Equation

This article is primarily concerned with emphasizing the importanceof gender in relation to understanding and responding to sexualityand sexual abuse/exploitation issues within residential children’shomes. Initially, past research and inquiry reports are analysedand evaluated, not only in relation to their overall conclusionsand recommendations, but also with regard to their consideration,misrepresentation or omission of gender issues. A theoreticalframework is then drawn up which takes into account historicaldebates and contestations around notions of gender. This illustrateshow gender is frequently conflated or merged with understandingsabout sex and sexuality. This theoretical conceptualizationis then extended to consider the effects of the social constructionof childhood and childhood sexuality, and how sex, gender andsexuality may commonly be represented and understood withinorganizational, public-sphere contexts. Important findings froma recent indepth qualitative research project focused on sexualityissues in children’s homes are then presented thematicallyand through narrative excerpts. These findings are also locatedwithin and made comprehensible in relation to the theoreticalframework previously constructed. The conclusion examines theimplications of the findings presented and their theorization,and briefly evaluates the usefulness of recent policy initiativesintended to improve the care and development of ‘lookedafter’ children.     

Does Business Process Reengineering Diminish the Quality of Work Life?

This paper examines the development of BusinessProcess Reengineering (BPR). Misconceptionsand misapplications of the BPR Concept arediscussed using higher education as an example. The authors stress that empowerment andautonomy are the true cornerstones ofeffectiveness in genuine reengineering efforts. Several examples of BPR's correct applicationsare then illustrated.     

Clinical supervision in child protection for community nurses

Community nurses have been recognized as having a key role in the protection and care of children, particularly in relation to the identification and detection of child abuse. In order to fulfill this role in a competent manner, they need to have access to appropriate supervision. The aim of this paper is to explore community nurses' and health care managers' understanding and experience of clinical supervision in child protection. The findings presented here were collected as part of a larger study commissioned by the Greater Glasgow Primary Health Care National Health Service (NHS) Trust. Ninety‐nine nurses and nursing managers were interviewed, either individually or in groups, about their professional involvement in child protection issues and support for their involvement in child protection work, as well as their current knowledge and perceived training needs. The interview data was subjected to a thematic analysis. A lack of consensus was found among nurses and managers in Glasgow as to what constitutes clinical supervision and a good deal of variation in nurses' experiences of clinical supervision in the field of child protection. The historical difficulties with regard to supervision were attributed to several aspects of nursing culture. However, both nurses and managers emphasized the need for formal, regular, systematic supervision for all nurses regardless of their specific role with regard to child protection. Copyright © 2005 John Wiley & Sons, Ltd.     

The Use of Internet Chat Rooms to Meet Sexual Partners: A Comparison of Non-Heterosexually Identified Men with Heterosexually Identified Men and Women

ABSTRACT. Objectives: Prior work suggests that many individuals use the Internet to meet romantic or sexual partners. Our intent was to explore perceptions and experiences with meeting people online. Methods: In 2008, the authors conducted U.S.-based online interviews with 65 predominantly White, self-identified heterosexual men and women and gay/bisexual men (Mean age = 30.8 years). Results: Reasons for meeting people online, desired partner characteristics, and the process of connecting for sex paralleled those observed in face-to-face contexts. People used Internet chat rooms to identify more partners and specific partner characteristics. “Background checks” of online partners, though often believed to be inaccurate, increased familiarity and trust leading to reduced condom use. Participants said online condom use negotiation was easier but usually occurred in face-to-face contexts. Conclusions: The fundamental processes of meeting partners online are similar in many ways to meeting partners face-to-face; however, the Internet facilitates rapid access to relatively large numbers of potential partners.     

The Experiences of Care Leavers (Post-care Adults) in Social Work Education

This paper explores the experiences of social work students on qualifying degree programmes in the UK who have previously been in care or ‘looked after’. Using a sample drawn from three social work programmes in the North West of England, a semi-structured interview schedule was constructed, with the support of social workers who had been in the care system, to examine the individual journeys of 11 students. This paper aims to explore, with this group of students, how their experiences relate to their decision to apply for a place on a social work course, their experience of admission and the duration of the programme. The paper is of particular relevance to social work educators and makes specific suggestions regarding how current practice in social work education might improve.     

Education for Democratic Citizenship through A Literacy‐based Approach: A Case of South African Township Children

The study contextualises the position of child citizens in the South African democracy and highlights how education for democratic citizenship is employed through a literacy‐based approach. The qualitative study was exploratory and based on a lesson presented to nine‐year‐old township children by giving them language‐related tasks. Through the children's voices we present the life experiences that expressed their need for basic services, education, extra facilities and security. We argue that children need to experience the benefits of democracy and education for democratic citizenship to build and sustain a resilient democratic society.