Data-driven operations management: organisational implications of the digital transformation in industrial practice

Abstract

The ongoing digital transformation on industry has so far mostly been studied from the perspective of cyber-physical systems solutions as drivers of change. In this paper, we turn the focus to the changes in data management resulting from the introduction of new digital technologies in industry. So far, data processing activities in operations management have usually been organised according to the existing business structures inside and in-between companies. With increasing importance of Big Data in the context of the digital transformation, the opposite will be the case: business structures will evolve based on the potential to develop value streams offered on the basis of new data processing solutions. Based on a review of the extant literature, we identify the general different fields of action for operations management related to data processing. In particular, we explore the impact of Big Data on industrial operations and its organisational implications.     

The surprising effectiveness of earliest operation due-date sequencing

In make-to order production, schedule reliability is very important but still not sufficiently accomplished in industrial practice by the vast majority of companies. It has been known for long that processing the orders at a workstation in the order of their operation due-dates can compensate for lateness in the arrival at the workstation within certain boundaries. The paper analyses the effectiveness of earliest operation due date (EODD) sequencing by comparing it to an optimistic theoretical boundary. The surprising result is that EODD can nearly fully exploit the theoretical potential. It should therefore be used in practice whenever schedule reliability is important, with only few exceptions. Its effectiveness though is increasing with the workstation’s WIP level and thus is in conflict with the objective to reduce WIP levels and throughput times. A simple forecasting model allows to assess the extent to which lateness can be compensated by EODD sequencing and which schedule compliance can be achieved.     

An integrative model of leadership behavior

Decades of questionnaire and interview studies have revealed various leadership behaviors observed in successful leaders. However, little is known about the actual behaviors that cause those observations. Given that lay observers are prone to cognitive biases, such as the halo effect, the validity of theories that are exclusively based on observed behaviors is questionable. We thus follow the call of leading scientists in the field and derive a parsimonious model of leadership behavior that is informed by established psychological theories. Building on the taxonomy of Yukl (2012), we propose three task-oriented behavior categories (enhancing understanding, strengthening motivation and facilitating implementation) and three relation-oriented behavior categories (fostering coordination, promoting cooperation and activating resources), each of which is further specified by a number of distinct behaviors. While the task-oriented behaviors are directed towards the accomplishment of shared objectives, the relation-oriented behaviors support this process by increasing the coordinated engagement of the team members. Our model contributes to the advancement of leadership behavior theory by (1) consolidating current taxonomies, (2) sharpening behavioral concepts of leadership behavior, (3) specifying precise relationships between those categories and (4) spurring new hypotheses that can be derived from existing findings in the field of psychology. To test our model as well as the hypotheses derived from this model, we advocate the development of new measurements that overcome the limitations associated with questionnaire and interview studies.     

On global integer extrema of real-valued box-constrained multivariate quadratic functions

Determining global integer extrema of an real-valued box-constrained multivariate quadratic functions is a very difficult task. In this paper, we present an analytic method, which is based on a combinatorial optimization approach in order to calculate global integer extrema of a real-valued box-constrained multivariate quadratic function, whereby this problem will be proven to be as NP-hard via solving it by a Travelling Salesman instance. Instead, we solve it using eigenvalue theory, which allows us to calculate the eigenvalues of an arbitrary symmetric matrix using Newton’s method, which converges quadratically and in addition yields a Jordan normal form with \(1 \times 1\)-blocks, from which a special representation of the multivariate quadratic function based on affine linear functions can be derived. Finally, global integer minimizers can be calculated dynamically and efficiently most often in a small amount of time using the Fourier–Motzkin- and a Branch and Bound like Dijkstra-algorithm. As an application, we consider a box-constrained bivariate and multivariate quadratic function with ten arguments.     

The no-wait job shop with regular objective: a method based on optimal job insertion

The no-wait job shop problem (NWJS-R) considered here is a version of the job shop scheduling problem where, for any two operations of a job, a fixed time lag between their starting times is prescribed. Also, sequence-dependent set-up times between consecutive operations on a machine can be present. The problem consists in finding a schedule that minimizes a general regular objective function. We study the so-called optimal job insertion problem in the NWJS-R and prove that this problem is solvable in polynomial time by a very efficient algorithm, generalizing a result we obtained in the case of a makespan objective. We then propose a large neighborhood local search method for the NWJS-R based on the optimal job insertion algorithm and present extensive numerical results that compare favorably with current benchmarks when available.     

Forecast mean squared error reductionin the VAR(1) process

When VAR models are used to predict future outcomes, the forecast error can be substantial. Through imposition of restrictions on the off-diagonal elements of the parameter matrix, however, the information in the process may be condensed to the marginal processes. In particular, if the cross-autocorrelations in the system are small and only a small sample is available, then such a restriction may reduce the forecast mean squared error considerably.

In this paper, we propose three different techniques to decide whether to use the restricted or unrestricted model, i.e. the full VAR(1) model or only marginal AR(1) models. In a Monte Carlo simulation study, all three proposed tests have been found to behave quite differently depending on the parameter setting. One of the proposed tests stands out, however, as the preferred one and is shown to outperform other estimators for a wide range of parameter settings.     

Cumulative correspondence analysis of ordered categorical data from industrial experiments

Most studies of quality improvement deal with ordered categorical data from industrial experiments. Accounting for the ordering of such data plays an important role in effectively determining the optimal factor level of combination. This paper utilizes the correspondence analysis to develop a procedure to improve the ordered categorical response in a multifactor state system based on Taguchi's statistic. Users may find the proposed procedure in this paper to be attractive because we suggest a simple and also popular statistical tool for graphically identifying the really important factors and determining the levels to improve process quality. A case study for optimizing the polysilicon deposition process in a very large-scale integrated circuit is provided to demonstrate the effectiveness of the proposed procedure.     

Race and exits from white collar jobs: Differences in downward mobility processes among African American, Latino, and White males

Does race affect the route to downward mobility from white collar occupations? Data from Panel Study of Income Dynamics are used to assess the minority vulnerability thesis, which maintains there are race-specific processes of down ward occupational mobility among males from white collar occupations. Findings indicate that, consistent with theory, a racialized continuum exists across six years of the work-career. For Whites, the path to downward mobility is relatively narrow and structured by traditional stratification-based causal factors, namely, human capital, back ground socioeconomic status, and job/labor market characteristics. For African Americans, the route to downward mobility is broad-based and not captured by traditional stratification factors and Latinos occupy an intermediate ground between Whites and African Americans. Further, as predicted by theory, the racial gap in mobility processes between Whites and racial minorities is pronounced at the lower-tier of white collar employment. Finally, implications of the findings for understanding labor market inequalities on the basis of race are discussed.     

Integrative Entrepreneurship-Forschung — Identifikation von Schnittstellen zwischen soziologischer und ökonomischer Perspektive

In this paper three prominent discourses of Entrepreneurship Research — 1) the Entrepreneur as an actor in society, 2) the embeddedness of the research object of Entrepreneurship Research and 3) the determinants of entrepreneurship processes — are analyzed for possible interfaces between a sociological and economical perspective. This analyses results in a systemized portfolio of research topics, which seem to be especially attractive for such an integrative research approach. The results of a survey of 105 entrepreneurship researchers in the German speaking world underpin the relevance of the identified interfaces and allow for their priorization. That way we contribute to an integration of this field as the presented set of identified interfaces, in a first step, provides a feasible agenda for interdisciplinary (empirical) follow-up research whose results — in a second step — can build elements of an integrative concept of Entrepreneurship Research.