Clinical outcomes of case management in a tertiary psychiatric hospital

The purpose of this study was to determine the clinical outcomes of inpatients on an acute psychiatric ward in a large tertiary psychiatric hospital who received a broker model of case management. The clinical outcomes monitored were readmission rates and scores on the Clinical Global Impression (CGI) scale. The study found a significant reduction in readmission rates and hospital lengths of stay and improved CGI scores for patients who received case management.     

Cross-national social work case analysis: learning from international experience within an electronic environment

This article presents the results of a pilot of a cross-national learning process within the context of social work education. The pilot was carried out in the electronic environment by students from four European universities (Hogeschool Utrecht, Sheffield, Tartu and Vilnius). The analysis of the social work case of a disabled person was aimed at developing students’ abilities to make sensitive cross-national comparisons, to communicate within a different language and cultural context and to demonstrate understanding between practice and policy in a different country. Students’ reflections revealed the relevance of cross-cultural social work case analysis for developing future social workers’ professional and personal competencies. The study offered new insights into the social reality of the students’ own countries, into social work education and practice, and provided a broader understanding of international social work trends. The evaluation of the piloted e-learning programme indicated the advantages and limitations of long distance, cross-national learning.

Straipsnyje pristatomi socialinio darbo studentams skirtos elektroninio mokymosi programos bandymo tarptautiniu lygiu rezultatai. Programos bandyme dalyvavo keturiu Europos auk?tuju mokyklu studentai (?efildo, Tartu, Vilniaus universitetu ir Utrechto Hogeschool). Elektronineje erdveje jiems buvo pateiktas neigalaus asmens problemi?kos socialines adaptacijos atvejis, kuri, vadovaujant destytojams, jie turejo sinchroni?kai i?analizuoti programoje nurodytomis pakopomis. Mokymo programos tikslas – ugdyti studentu tarpkulturine kompetencija, gebejimus atlikti lyginamaja analize, padeti jiems giliau suprasti ry?i tarp skirtingu ?aliu socialines politikos ir socialinio darbo praktikos. Studentu refleksijos bei atvejo sprendimo proceso analize parode, kad tokia programa yra tinkama ugdyti busimu socialiniu darbuotoju profesine ir asmenine kompetencija tarptautiniu lygiu. Vertindami elektroninio mokymosi programa, studentai konstatavo, kad ji leido jiems naujai pazvelgti i savo ?aliu socialine situacija, geriau suprasti tarptautinio socialinio darbo tendencijas ir suteike lyginamuju tyrimu patirties. Programos bandymas padejo identifikuoti ir distancinio mokymo trukumus, i kuriuos butina atsizvelgti taikant ja ateityje.

In dit artikel worden de resultaten van de pilot van een e-learning programma gepresenteerd waaraan Social Work opleidingen van verschillende Europese universiteiten en hogescholen hebben deelgenomen (Hogeschool Utrecht, Vilnius University, Sheffield Hallam University Sheffield en University of Tartu). Een Nederlandse casus over de begeleiding van de werksituatie van een verstandelijk gehandicapte cliënt vormde het uitgangspunt. Gedurende een periode van 10 weken, maakte van elk land een groep van 4 studenten een analyse en interventieplan. De resultaten van digitaal verstrekte opdrachten werden met elkaar vergeleken. De bedoeling was dat studenten op deze wijze inzicht verwerven in diversiteit van benaderingen binnen Social Work in Europa. Het resultaat van de pilot is dat minstens zoveel overeenkomsten als verschillen in de Social Work praktijk en het onderwijs zichtbaar werden. Internationale trends konden worden onderscheiden. In een evaluatie van het e-learning programma worden de mogelijkheden en beperkingen van grensoverschrijdend afstandsonderwijs besproken.     

Shifting repertoires: understanding cultural plurality in policing

The police is one of the most prominent organizations in the frontline of public administration. In order to deal with high external expectations, the organization has been said to develop and nurture multiple police cultures. Applying Grid Group Cultural Theory, or GGCT, we address the following questions: what sets of values, beliefs and practices has the police organization developed to deal with high expectations stemming from their publics? How do cultural tensions play out in real-life practices of policing “under pressure”? We find that cultural patterns described in the general literature on policing can be plotted on the GGCT map. Zooming in on the case of policing in the Netherlands, cultural plurality appears to be not only prominent in the police organization as such, but can also be found in the form of continuous cultural “tap-dancing” – swift, flexible and improvisational shifting – at various levels of active policing.     

Turkish and Moroccan Dutch professionals in social work

This article describes the perspective of newly started female Turkish and Moroccan Dutch professionals in social work and explores how they connect to the social work profession. Social work in the Netherlands attracts many of these young ‘new’ professionals. These second-generation women from a Muslim background are considered a ‘progressive force’ within their communities and can play an important role in ‘remaking the mainstream’. Increasing diversity and complexity go hand in hand with high expectations and claims. Muslim, gender, ethnic and professional identities have to be combined and demand high flexibility in doing boundary work.     

Top Management Team Members’ Decision Influence and Cooperative Behaviour: An Empirical Study in the Information Technology Industry

Organizational leadership is generally distributed between the chief executive officer (CEO) and the top management team (TMT) members. Building on this observation, we present an empirical investigation of the cues for CEOs to delegate decision‐making influence to particular TMT members. In the literature, explanations both based on expertise and driven by similarity are described. In this study, we reconcile both explanations by examining the moderating role of the TMT's level of ‘cooperative behaviour’ (collaboration and information exchange). We analyse when and in what circumstances TMT members’ expertise and similarity to the CEO regarding his/her functional background and/or locus‐of‐control predict their decision‐making influence. We postulate that TMT cooperative behaviour will advance the effect of expertise on TMT members’ decision influence but impede the effect of similarity to the CEO. Our hypotheses are tested on a data set of 135 TMT members from 32 Dutch and Belgian information technology firms. Overall, we find that our proposed research model is confirmed for technology‐oriented decisions. Furthermore, we draw exploratory conclusions about the effect of TMT cooperative behaviour on the systematic distribution of decision influence in TMTs.