Talking about work stress: Discourse analysis and implications for stress interventions

This study used discourse analysis to explore the way in which employees understand work stress. Twenty-two female clerical workers in a Canadian city participated in focus group meetings where they talked about and made sense of their experiences of work stress. The women's accounts were analysed using discourse analysis methods (i.e. an examination of how talk is constructed). The findings revealed that talking about being stressed provides a socially acceptable way of expressing discomfort and regaining a sense of importance that is lost through feeling under-valued and under-appreciated in the organization. In contrast, admitting to being unable to cope with stress was considered to be 'abnormal'. The stress discourse fosters a sense of helplessness and ambiguity by not acknowledging external influences on clerical workers' experiences, such as their place within the power structure of the organization, and by limiting their sense of agency and control over problems experienced at work. The implications of these findings for organizational culture and interventions are discussed. For example, employers are encouraged to be conscious of the messages being sent to employees about how negative emotions or distressing experiences at work are to be addressed (i.e. how 'stress' is to be managed). Recommendations are made for future research using discourse analysis, such as the examination of alternative discourses that aim to improve conditions at work.     

Welfare reforms in Canada

This study examines the development of impoverished pre-school children before and after the implementation of mandatory welfare-to-work initiatives in Canada. Using data from the 1994/95 and 1998/99 cycles of the National Longitudinal Survey of Children and Youth, we explore the relationships that impoverished families’ income source and family income status have with pre-school children's school readiness. Findings indicate that both before and after the implementation of mandatory welfare-to-work initiatives, children in working poor families had higher school readiness scores than their peers whose families receive social assisntance, independent of family environment characteristics that differentiated working poor and social assistance poor families. In addition, both before and after the implementation of mandatory welfare-to-work initiatives, school readiness scores of poor children were lower than scores for non-poor children, with children living in families that had incomes at least 200 percent of the low-income cut-offs being the only group with scores above the expected standard of 100. In sum, our study fails to provide evidence that by the end of the 1990s welfare reforms supported the concurrent policy goal of improving the well-being of Canadian children in poverty.     

An analysis of the effects of atmospheric sulphate and ammonium on soil solution chemistry using median polishing

Soils from locations near Amsterdam, Dublin, Exeter (SW England), Göttingen, Paris and in the Grizedale Forest (NW England) were placed in lysimeters in a Norway spruce (Picea abies) stand in the Grizedale Forest and the soil solutions, rainfall and throughfall were monitored for 54 weeks. Two-way data tables for SO4, NH4, NO3, Al, Mg, Ca and pH were analysed by median polishing, in which each observed data value is decomposed into a typical value plus a row effect plus a column effect plus a residual. The row effects suggested that SO4 was the main acidifying influence in the Göttingen soil, but in the other soils SO4 had less effect than did NO3. The column effects showed little variation over the 54 weeks. Low values for NO3 in March-May and September were associated with periods of low or zero rainfall. The residuals contained from 27% (Al) to 59% (NO3) of the variation. Some were interpretable and contained useful information. Where the residuals are considered to represent uninterpretable random variation (‘noise’) they can be subtracted from the original data to give corrected data for other types of analysis. In median polishing, changing a few values in the input data, even drastically, will result in unusual residuals only in the cells with altered values. Hence, it is a useful technique for screening two-way data tables obtained from field experiments.     

The Role of Actuaries and Underwriters in Insuring Ambiguous Risks

Although there is a large body of literature on the unwillingness of the insurance industry to offer protection against risks such as environmental pollution, there has been only limited analysis regarding two key actors in the decision process—actuaries and underwriters. However, if actuaries and underwriters feel that a particular type of risk is uninsurable, then it is unlikely to be offered. This paper investigates how ambiguities associated with a risk affect actuary and underwriter decision processes, the paper contends that the decision of the insurance industry to not provide protection against environmental pollution liability is due to ambiguity of the risk. Empirical evidence from controlled laboratory experiments with actuaries and a model of choice in underwriter decision processes support this point.     

Outpatient marijuana treatment for adolescents. Economic evaluation of a multisite field experiment

An economic evaluation of five outpatient adolescent treatment approaches (12 total site-by-conditions) was conducted. The economic cost of each of the 12 site-specific treatment conditions was determined by the Drug Abuse Treatment Cost Analysis Program (DATCAP). Economic benefits of treatment were estimated by first monetizing a series of treatment outcomes and then analyzing the magnitude of these monetized outcomes from baseline through the 12-month follow-up. The average economic costs ranged from $90 to $313 per week and from $839 to $3,279 per episode. Relative to the quarter before intake, the average quarterly cost to society for the next 12 months (including treatment costs) significantly declined in 4 of the 12 site-by-treatment conditions, remained unchanged in 6 conditions, and increased in 2 treatment conditions (both in the same site). These results suggest that some types of substance-abuse intervention for adolescents can reduce social costs immediately after treatment.     

Practice Guidelines In Child Custody Evaluations for Licensed Clinical Social Workers

Child custody evaluations and decisions are often complicated and emotionally charged. The following guidelines are offered as a framework for clinical social workers who are asked by the judicial system to undertake these evaluations. The historical background of child custody and the theoretical considerations that have guided the courts are reviewed. The traditional areas of consideration and the empirical data related to these areas are examined. The guidelines present pertinent information regarding ethical considerations, parent–child relationship, parenting style, gender issues, parental conflict, parental alienation, domestic violence, race, religion, sexual preferences, geography, parental psychopathology, substance abuse, child’s preference, physical health of the child, and behavioral health of the child. A format for the evaluation process is described and includes the role of the clinician, confidentiality, fees, and review of documents, interviewing, home visits, psychological testing, and the actual written report. Making recommendations to the court regarding child custody is an area of practice that clinical social workers encounter in ever-increasing numbers. Clinical social workers are called upon to give recommendations regarding child custody in neglect or abuse cases, in termination of parental rights proceedings, and in the area divorce and of guardianship. In an effort to provide clinicians with scientifically grounded parameters for rendering these recommendations, the following guidelines are recommended. These guidelines provide a framework of scientific principles, along with established and accepted clinical practice, to enhance the practitioner’s decision making in these challenging and complicated cases. The guidelines are specifically designed for clinical social workers doing custody evaluations in cases of marital divorce and are restricted to that area of practice.     

The Affection Effect in Insurance Decisions

We use insurance behavior as a context to study affective influences in seemingly purely monetary decisions. We report two related findings. First, people are more willing to purchase insurance for an object at stake, the more affection they have for the object, holding the amount of compensation constant. Second, if the object is damaged, people are also more willing to go through the trouble of claiming a fixed amount of compensation, the more affection they have for the object. These effects are not predicted by standard decision theories. We explain these findings by a consolation hypothesis, according to which, people perceive insurance compensation as a token of consolation, and we discuss its implications for affective influences in other types of decisions.     

Social Security reform: implications for women

Despite recent economic gains for women, a substantial gender gap in financial security during old age remains, making women more dependent than men upon Social Security. Social Security plays an important role in providing for women's economic security. The implications for women of several proposed changes in Social Security policy, including the call for the partial privatization of Social Security via the introduction of individual accounts, are analyzed. Many of the proposals would have the effect of asking women, particularly low-income women, to shoulder a disproportionate share of the risks and burdens associated with the changes.