An examination of the ISO 9001:2000 standard and its influence on the integration of management systems

Abstract

Analysis of the literature and examination of the various models of integration and testing in the field, have revealed five key issues relating to management system integration. This paper examines the recently published ISO 9001 : 2000 quality management system standard to see how it addresses these issues, under the headings of compatibility, scope and organizational culture. The examination reveals that while compatibility with the ISO 14001 and OHSAS 18001 standards has been improved in some areas, a different approach and model of a management system has been used. The paper suggests that differences in the scope of the standards are also likely to give rise to different sub-cultures which will hinder integration, and scope and culture are more important than compatibility. This leads the authors to conclude that new models of integration should be based on an approach and definitions which can be used in any management system, as well as an integrated one. Models of an integrated management system should also emphasize the need for no significant differences in the scope of the integrated systems, and a strong culture which supports the main requirements of TQM.     

Unweaving leaving: the use of models in the management of employee turnover

This paper offers a review of the literature on labour turnover in organizations. Initially, the importance of the subject area is established, as analyses of turnover are outlined and critiqued. This leads to a discussion of the various ways in which turnover and its consequences are measured. The potentially critical impact of turnover behaviour on organizational effectiveness is presented as justification for the need to model turnover, as a precursor to prediction and prevention. Key models from the literature of labour turnover are presented and critiqued.     

Modelling data from single-photon emission computerized tomography

The completely random character of radioactive disintegration provides the basis of a strong justification for a Poisson linear model for single-photon emission computed tomography data, which can be used to produce reconstructions of isotope densities, whether by maximum likelihood or Bayesian methods. However, such a model requires the construction of a matrix of weights, which represent the mean rates of arrival at each detector of photons originating from each point within the body space. Two methods of constructing these weights are discussed, and reconstructions resulting from phantom and real data are presented.     

Beyond goffman: Some notes on life and theatre as art

This paper discusses two events: a scene from a performance of ‘Waiting for Godot’ and an incident from a team development meeting for a group of senior managers. The focus is upon the nature of the experiences of the respective audiences not upon the instrumental value of the performances. Drawing upon the work of Heidegger and Shklovsky in particular, the author comments, compares and contrasts the two events. Particular emphasis is given to the notion of art as an “unconcealment” and upon the notions of imaginative and present truth.     

Attitudes towards lesbians and gay men and support for lesbian and gay human rights among psychology students

A questionnaire comprising two scales, the short form of the Attitudes Towards Lesbians and Gay Men Scale (ATLG-S; Herek, 1984) and the newly devised Support for Lesbian and Gay Human Rights Scale (SLGHR) were administered to 226 students taking undergraduate psychology courses at universities in the United Kingdom, to assess their attitudes towards lesbians and gay men, and their level of support for lesbian and gay human rights. The results indicated that whilst only a small percentage of respondents expressed negative attitudes towards lesbians and gay men on the ATLG-S, the sample as a whole did not overwhelmingly support lesbian and gay human rights. The lack of support for lesbian and gay human rights is discussed in relation to its implications for psychology students as future practitioners and policymakers.