Social work: 'The appliance of social science' - a cautionary tale

With the expectation that research be relevant to users and that teaching ensures that graduateness involves teaching people to be fit for a purpose, social sciences in British universities are being encouraged to interact with employers, politicians and policy makers. This paper was presented at an ALSISS/ESRC1 conference on Interactive Social Sciences and argues that social work educators have a great deal to teach their colleague academics about interactivity, but that that very interactivity has led to their place in the academy being placed under threat.     

SPC as a tool for creating a successful business measurement framework

Many companies are trying to get to the bottom of what their main objectives are and what their business should be doing. The new Six Sigma approach concentrates on clarifying business strategy and making sure that everything relates to company objectives. It is vital to clarify each part of the business in such a way that everyone can understand the causes of variation that can lead to improvements in processes and performance. This paper describes a situation where the full implementation of SPC methodology has made possible a visual and widely appreciated summary of the performance of one important aspect of the business. The major part of the work was identifying the core objectives and deciding how to encapsulate each of them in one or more suitable measurements. The next step was to review the practicalities of obtaining the measurements and their reliability and representativeness. Finally, the measurements were presented in chart form and the more traditional steps of SPC analysis were commenced. Data from fast changing business environments are prone to many different problems, such as the short previous span of typical data, strange distributions and other uncertainties. Issues surrounding these and the eventual extraction of a meaningful set of information will be discussed in the paper. The measurement framework has proved very useful and, from an initial circulation of a handful of people, it now forms an important part of an information process that provides responsible managers with valuable control information. The measurement framework is kept fresh and vital by constant review and modifications. Improved electronic data collection and dissemination of the report has proved very important.     

"Bridging the Gap": New Relationships between Primary Care Groups and Local Authorities

Current policy places great emphasis on the development of "partnerships", particularly between NHS and local authority services, with the aims of increasing service coordination and delivery and improving health. To this end, primary care groups (PCGs), at the forefront of NHS organizational developments, are required to include a social services representative on their governing boards; similarly, primary care trusts (PCTs) have a social services representative on their executive committees. Drawing on a representative longitudinal national survey of English PCGs, the paper evaluates the contribution of these new governance arrangements to the development of inter-agency partnerships. Despite poor histories of collaboration and some major organizational barriers, there are some signs of progress, with social services representatives playing an active part in PCG affairs and having clear lines of communication about PCG matters with their employing authorities. Equally significantly, PCGs have also quickly established a wide range of contacts directly with other local authority services and departments. However, these early gains risk being limited by traditional professional inequalities between social work and medicine and, in particular, by the prospect of further organizational upheaval as PCGs merge with each other and/or acquire trust status.     

The Impact of Different Kinds of Neighborhood Involvement on Residents' Overall Evaluations of Their Neighborhoods

Abstract

This paper focuses on the relative impact of different kinds of social participation on an individual's sentiment toward his or her neighborhood. Three kinds of neighborhood participation are considered: (1) informal social participation; (2) involvement in formal neighborhood voluntary associations; and (3) use of neighborhood services. Survey data on nine moderate income neighborhoods with various racial mixes are employed in the analysis. The results of the regression analysis indicate that informal social participation and use of neighborhood services are positively associated with overall sentiment toward the neighborhood, whereas involvement in formal neighborhood voluntary associations has no relationship to the dependent variable. The implications of these findings for policy-making concerned with neighborhood maintenance and revitalization are discussed.     

Using portfolios to stimulate critical thinking in social work education

Each generation of social work educators has grappled with the best way to teach students to become competent social workers. Critical thinking has become one goal in social work education. This paper is premised on the assumption that social work students can develop critical thinking abilities through portfolios. The theory behind the use of portfolios in social work education is a 'hand-in-glove fit' with critical thinking. In addition, portfolios are consonant with social work values of self-determination and individualisation. Portfolios are compendiums of purposefully selected student work to show that the objectives of a programme have been met. They are also useful as an alternative method of student evaluation. Portfolios and critical thinking are partners in educating students to become competent social workers.     

Incest: Self‐report findings from a nonclinical sample

Self‐reports of incest experiences from a nonpatient, nonoffender sample of 100 individuals are described. The purpose is to document the wide range of incest types by correlating the negative‐to‐positive perceived outcome of the experience with sex, age, exploitation, and guilt. A 23‐item questionnaire was administered to respondents contacted through nationally circulated classified advertisements. Respondents, were categorized as perpetrators, victims, and consenting participants. Incestuous experiences with age peers, adult or child, constitute 42% of the accounts. Of the cross‐generational reports, 33% are from adult males describing incest with children, and 63% are from adults retrospectively describing childhood incest with adult males. Both exploitative and nonexploitative experiences are perceived by some respondents as negative and by others as positive. There was no correlation between positive‐to‐negative outcome and type of erotic activity, consanguinity, or sexual orientation.     

TMR: An Automated System for Managing Revenue

Abstract

The Total Medical Record (TMR) system used by the Division of University Health Services at Duke University is an integrated medical and management information system. One module supports the financial needs of the division. To facilitate managerial performance, TMR automatically prints insurance claims, refund statements, revenue summary data, service utilization, itemized visit statements, monthly patient bills, dunning letters, and has a host of unique features that aid management with controlling the private fees generated by the University Health Services. In addition, the servicing of prepaid programs is accommodated, and the splitting of charges between prepaid and fee-for-service programs occurs automatically.     

Nonstandard Employment in the Nonmetropolitan United States*

Abstract We examine the prevalence of nonstandard employment in the nonmetropolitan United States using the Current Population Survey Supplement on Contingent Work (1999 and 2001). We find that nonstandard work is more prevalent in nonmetropolitan than in central city or suburban areas. Logistic regression models controlling for sociode‐mographic and work characteristics, show that nonmetropolitan workers experience higher odds of nonstandard employment than central city or suburban workers. Variations in industrial and occupational structures in nonmetro and metro areas do not explain residential differences in nonstandard work. We also estimate the odds of employment in each of the three components of nonstandard work: contingent work, part‐time, and varied hour work. Nonmetropolitan workers are more likely than central city and suburban workers to be employed in contingent or varied hour work. The benefits and wages of nonstandard work are lower than for standard work across residence areas. The results highlight the importance of understanding nonstandard work and the components of nonstandard work, particularly when considering the nature of work across industries, occupations, and residence.     

Dimensions of Community Attachment and Their Relationship to Well‐Being in the Amenity‐Rich Rural West*

Abstract This research had two primary objectives: 1) to broaden the sociological construct of community attachment to incorporate both social and natural environment dimensions of attachment, and 2) to examine how variations in attachment relate to two dimensions of well‐being in natural amenity‐rich rural communities. The specific dimensions of well‐being measured are two important factors identified in previous research—collective action and perceptions of open communication. Factor analysis of fourteen measures of attachment indicated social attachment and attachment to the natural environment are distinct dimensions of the broader concept of community attachment. Participation in collective action and perceptions of open communication within a respondent's community explained only a small portion of the variance in levels of both social and natural environment attachment. Religious affiliation and length of residence were strongly associated with social attachment, supporting findings from previous empirical work. However, length of residence and religious affiliation were not statistically associated with levels of attachment to the natural environment, further reinforcing the distinction between the two dimensions of attachment.