Early childhood education and care use: Differences by race/ethnicity and age

This article describes factors that predict the use of early childhood education and care among Latino families, as compared to non-Latino black and non-Latino white families in the United States in two age groups (0–2 and 3–5 years old). Using National Household Education Survey data, this study presents a framework and examines the association of numerous child and family characteristics with the number of hours children spend in care, the number of care arrangements, and the type of care used. Multinomial logit results show that once preexisting differences between Latino and black families and between Latino and white families are equalized, differences in the type of care are often eliminated. Findings suggest that the observed enrollment patterns of Latino children are due in part to their over-representation in families that are poorer, have lower levels of maternal education, and have lower levels of maternal employment.     

Uncertainty Reduction Approaches,Uncertainty Coping Approaches,and Process Performance in Financial Services

Developing a better understanding of the impact of uncertainty on process performance has been recognized as an important research opportunity in service design ( Hill, et al., 2002 ). Within this general research stream, our study focuses on the question of what managers can do to most effectively address operational uncertainty and mitigate its negative effects. To begin to address this question, we report on an exploratory study using a sample of professionals in the financial‐services industry who acted as informants on 108 financial‐services processes. These professionals were sampled from a population of graduates of a university in the northeastern region of the United States who were employed in the financial‐services industry. Based on these processes, we empirically examine the relationship between responses to operational uncertainty and process performance after controlling for customer mix, other uncertainty sources, and process type characteristics. Our findings suggest that process improvement—an uncertainty reduction approach related to the internal functioning of the process—as well as several uncertainty coping approaches are associated with better performing processes. However, uncertainty reduction approaches related to customer involvement with, and demands on, the process are not associated with better performing processes. We discuss the implications of our findings for determining what actions managers can take to reduce the negative performance effects of operational uncertainty and how managers can decide which of these actions to take. We conclude with a discussion of the limitations of our study.     

The Impact of Parents’ Overseas Employment on Educational Outcomes of Filipino Children

Family structure, household resources, numbers of siblings competing for those resources, and parents’ own educational attainment are often important predictors of children’s education outcomes. Overseas migration of parents from the Philippines has resulted in increasing numbers of long-term separations of parents from each other and from their children. Western-based analyses might predict negative education outcomes for children as a result of parental absence. We find that separations caused by overseas migration often are either neutral or can have positive effects on schooling outcomes, at least among older children. Girls fare better in terms of educational attainment than do boys overall. Boys are often more affected by background variables, including parents’ international migration.     

Managing Quality in the E‐Service System: Development and Application of a Process Model

In this paper, we develop a process model for assessing and managing e‐service quality based on the underlying components of the e‐service system and, in turn, address the growing need to look in more detail at the system component level for sources of poor quality. The proposed process model is comprised of a set of entities representing the e‐service system, a network defining the linking between all pairs of entities via transactions and product flows, and a set of outcomes of the processes in terms of quality dimensions. The process model is developed using Unified Modeling Language (UML), a pictorial language for specifying service designs that has achieved widespread acceptance among e‐service designers. Examples of applications of the process model are presented to illustrate how the model can be use to identify operational levers for managing and improving e‐service quality.     

Gender trouble in the workplace: applying Judith Butler’s theory of performativity to news organizations

Judith Butler’s theory of performativity, introduced in her 1990 book Gender Trouble, has significantly shaped individual and collective understandings of gender. This essay examines performativity as a framework for critically assessing gender performances in patriarchal workplace environments, including the institutional rules and norms that shape behaviors and interactions. Specifically, we suggest that performativity offers a valuable lens for critiquing women’s experiences in newsrooms, spaces where expectations for gender can significantly shape professional experiences and success. We provide an overview and evaluation of the development and existing applications of Butler’s performativity theory, including its use in organizational contexts. We also propose methodological and topical approaches through which performativity can be used to study newsrooms and the experiences of female journalists in particular.     

'ASK YOUR DOCTOR ABOUT...': DIRECT-TO-CONSUMER PRESCRIPTION DRUG ADVERTISING AND THE HIV/AIDS MEDICAL MARKETPLACE

This essay combines economic, historical and textual analysis to map the role of consumer-directed pharmaceutical advertising in the construction of the HIV/AIDS medical marketplace. In an apparent break from previous mainstream media representations that focused on HIV/AIDS as a ‘death sentence’, recent pharmaceutical advertising emphasizes the manageability of the syndrome by telling patients/consumers how they can live with HIV/AIDS. Historicizing the rise of direct-to-consumer drug advertising, the essay examines how this mode of consumerism might facilitate ‘political activism at the point of consumption’ (Nava, 1999).     

Of Art and Drudgery: Homekeeping,Martha Stewart,and Techné

Stewart’s voice is an exceptionally influential viewpoint in how we imagine and construct the twenty-first century North American home. In an era where more women than men attend college and where women make up a (slim) majority of the workforce, Stewart’s popularity is baffling to many. Locating Stewart within North American traditions of domestic advice, the author investigates how Stewart frames domestic arts as techné, arguing that Stewart’s profitability and popularity are so robust and wide-reaching because she rescues domestic arts from denigration, refiguring homekeeping as a techné of worth and importance. This article provides a framework for understanding the meaningful ways domesticity and design function as an ethics of daily life, problematizing the gendered dichotomy between production and consumption.     

Functional Assessment and Intervention for Organizational Behavior Change: Improving the Timeliness of Staff Meetings at a Human Services Organization

We implemented functional behavioral assessment (FBA) at a human services organization to reduce the tardiness of scheduled staff meetings. Following baseline, FBA focused on antecedent and consequence conditions that affected staff arriving on time to scheduled meetings. These data were subsequently presented at a staff meeting in which staff planned an intervention to improve the timeliness of meetings. The intervention, composed of premeeting reminders, positive reinforcement for arriving on time, and meeting termination criteria (to facilitate meeting-to-meeting transitions), was implemented in a multiple baseline design across 3 types of meetings. As a result of the intervention, the number of minutes late that meetings started decreased. We discuss FBA within organizational behavior management that targets performance improvement objectives.     

Discovering parental drug dependence: silence and disclosure1

Children of drug dependent parents form a large and growing population at elevated risk of adverse developmental and social outcomes. In this study 36 children and young people described growing up in such families. Parents tried to shield children from exposure, however the majority of young people demonstrated a detailed awareness of their parents' problem with drugs whilst living with the parentally imposed fiction that drugs were not at the heart of their family dynamic. Children and young people are locked into a silence they find difficult to unburden to anyone. The policy imperative is recognition of the impact on children of living daily with parental drug dependence and means of ameliorating their living circumstances in ways that do not label them further.